I was able to complete my claim online . It was dealt with quickly.
I received clear guidelines and instruction of how to claim for accidental damage to a TV in my home. I completed the relevant information form . After submitting the form, I was advised of the next step. Evidence of purchase and damage which I was able to forward to them. This was assessed and a financial offer made , accepted and paid into our account. I would recommend Trinity Claims thank you.

Ethan, informed me of his time of arrival and he arrived on time. The work was carried out very efficiently and the area was left clean and tidy. Ethan informed me in all aspects of the job. I was very impressed by his professionalism.

Incredibly quick response and settlement - very refreshing!

Good communication throughout, Excellent tradesmen used. Quality job done to replace shower.

I am 78 and hate filling forms and doing things on line but Ben did everything to make it easy for me. I was very pleased with the outcome and can't praise Trinity highly enough

Straight forward process online and updates easily accessible

Trinity claims helped me resolve my claim in the end, there was a couple issues along the way but the communication from the team made sure everything was right in the end.

Michael and James and the team were excellent at this difficult time. Communication was good and they worked around my needs to look after my invalid wife.
The kitchen fire damage was dealt with in a professional way and the house was cleaned from top to bottom.
Very pleased with the service.

Professional and respectful gentleman whom assessed the clams thank you
MrsM.Newman

While I was pleased they chose to pay out my claim, it's been incredibly slow.

Myself and several neighbours have subsidence issues and they're insurers are months ahead in dealing with the issues.

None of the contractors they sent had a good word to say about the way they do business, complaining about their slowness abd clunkiness of using the online portal for everything.

When this is complete, ill be changing insurer. My partner also found she was using them and has already decided to move given the ground movement was highlighted 6 months ago and I've yet to even get to the point of vegetation removal.

Easy to deal with. Pleased with the outcome.

Your service was prompt, I was treated with respect from the first phone call. I was very concerned, because the security of my home was compromised, so, I had to take action immediately before I even contacted the insurance company. I was worried that this might make things difficult. We had no power that first night, which made my terminal health condition worse to control. I needn't have worried. Once the initial call was made, the service was painless, only affected by the Easter weekend, when the tradesmen were hard to find.

Prompt action and payment, professional, excellent Online portal. Claim was not straightforward but Trinity took on board the slightly unusual circumstances and showed flexibility. Would highly recommend

I recently submitted an insurance claim and found the overall process straightforward and well managed. Communication was clear throughout, and I was kept informed at each stage of the claim. The representative handling my case was helpful, responsive, and explained what information was needed and what would happen next.
The claim was processed within a reasonable timeframe, and I appreciated the support provided during what can be a stressful situation. Thank you for handling my claim professionally and efficiently.

The gentleman who came to my house was very polite and explained the whole process. The appointment was made very quick and efficiently.

If I could give zero stars, I would. Absolutely the worst company I've ever dealt with. Been waiting for an investigation following a subsidence claim since the beginning of November and still waiting. Meanwhile the damage is getting worse. Don't respond to messages sent through the portal and if you try to phone them, hanging on the phone for ages, in some cases 45 mins to an hour. Made an already very stressful situation far, far worse.