Bhumika was very helpful Good customer service Language and communication was good Booking was easy She met my needs She was able to meet my requirements Except there was no business gla... Ver mais
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We were planning to book flight to US but we’re not able to find an authentic website who can also guide us and advise whenever required. I would like to thank Tripbeam and specifically Deepti who hel... Ver mais
I always had an incredible experience with Tripbeam all these years. It’s a very smooth experience with Tripbeam from booking tickets to making payments and managing any last minute changes in the tr... Ver mais
This is my 2nd time booking the tickets through Tripbeam with the help of Upasna Sharma. She makes sure to provide best customer experience throughout the booking process every time. She heard all my... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
We at TripBeam Travel Inc aim to provide the best quality services to our customers. Our team of travel- experts work day in and day out to provide best quality and cheap tickets to India from the US. Trip Beam has made a special mark in the travel industry. We promise our customers enriching and unmatched travel solutions with our premium flight services. Book your flight tickets with Trip Beam and gear up for the finest travel experience. www.tripbeam.com
Informações de contacto
33710, SAINT PETERSBUG FL , Estados Unidos da América
- 1-866-235-8886
- info@tripbeam.com
- tripbeam.com
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Great service from Deepti
Great service from Deepti! She was helpful, professional, and found me a great fare quickly—better than online prices. Highly recommended!
Great experience with the team member #…
Great experience with the team member # Deepti.
no timely response
no timely response
had to continuously followup and ask for itinerary or booking bad service
Worst Experience Ever – Unreliable and Uncaring Customer Support
I booked my ticket with TripBeam.com on 7th July 2025 for a flight scheduled on 11th August 2025, from Delhi to Toronto via Paris. Being a first-time user, I trusted them based on all the glowing reviews online. But now I seriously doubt the authenticity of those reviews, because my experience has been nothing short of a nightmare.
After booking, I received a sudden cancellation notice directly from the airline—with no explanation or follow-up from TripBeam. As a customer, I expected them to proactively reach out and help arrange a suitable alternative. Instead, I heard absolutely nothing. No calls, no emails, no concern.
I had to take the initiative myself, contacting their live chat. I connected with an agent named Rohan, who told me to wait 2 hours for an update. I waited 6 hours, only to be offered a ridiculously long and inconvenient alternative flight. I rejected it and asked for something reasonable.
Since then, it’s been a constant loop of delays, deflection, and silence. For the past three days, I’ve been chasing them, getting passed from one agent to another. Each time, I was told to “wait 24 hours for an update.” Then another agent, Shalu, had the audacity to ask me for extra payment to rebook the flight—even though the cancellation was entirely out of my control.
This is completely unethical and unacceptable. I already paid a full amount in good faith. I didn’t request any upgrades or changes. If the airline cancels the flight, then TripBeam or the airline should take responsibility—not punish the customer with additional charges.
Their so-called “support” team is unresponsive, disorganized, and clearly not trained to handle real problems. I’ve wasted days in uncertainty, stress, and helplessness—all because I made the mistake of trusting TripBeam.
I am still doubtful whether they will be able to provide me with another option for my cancelled flight on 11th August 2025, or if I’ll be forced to turn to another agency that actually offers responsible service.
Never again. I strongly warn others—think twice before using TripBeam.com. If something goes wrong, you’re on your own.
Narendar is very helpful
Narendar is very helpful. He does excellent job.
Best company for travel booking…
Best company for travel booking ,experienced staff great customer handling 👍, I must say they are not even taking care of travel booking,also they care about customers safety and security . Every time I book from them ,they make us more comfortable with their behavior and hassle-free booking.Thank you so much Tripbeam.com
Thanks Narender for your help with the…
Thanks Narender for your help with the reservations. You were very quick in responding and following up with the changes. One more plus point is you understand the complexity of visa stamping and the route restrictions when the stamped visa is expired then which route is better for travelling. I would recommend everyone to book there international travel through Tripbeam.
Seamless Flight Booking Experience
Hello Upasna,
You were very helpful in understanding the needs of travelers, explaining the itinerary, suggesting the best options, and making the booking seamless.
A big shout-out for your patience in searching for the best flight options and providing it multiple times upon request.
Keep it up, and I would like to book my future flight tickets again with you.
Thank you.
I had the best experience from the…
I had the best experience from the agent UPASNA SHARMA during the tough situations and worked out every possible way on providing me better experience.
Good customer service
Agents were patient to try out multiple options and came up with a good schedule. Followed up with phone calls and emails as needed to make the booking process smooth.
No update on tickets for a deceased passenger
I am absolutely appalled by the lack of compassion and decency shown by Tripbeam. We reached out to cancel and request a refund for a plane ticket booked through them after the tragic and untimely death of the passenger.
Despite providing death certificates and all necessary documentation, Tripbeam refused to issue a refund or even offer a partial credit.
Their customer service was cold, robotic, and entirely devoid of basic human empathy. They hid behind policies rather than acting with common sense or decency in a situation that clearly warranted an exception.
To deny a refund under such heartbreaking circumstances is not only disgraceful but reflects an organization that values profit over people. If you're considering booking through Tripbeam, ask yourself: what kind of company turns its back on grieving families to make a few extra dollars?
I wouldn't recommend Tripbeam to anyone. Their customer care is nonexistent, and their ethics are worse. Shame on them.
I have booked the tickets on 6/18/2025…
I have booked the tickets on 6/18/2025 and worked with upasna. She diligently provided all required information.
Dipti is really great Advisor and help…
Dipti is really great Advisor and help to book flight ticket. I would like to refer everyone of my friend to book ticket with her and Tripbeam.
That was great experience and I…
That was great experience and I personally like with talking with Deepti she is very sweet and give us good reply every time.
Great experience
I booked tickets for my wife and son through Tripbeam. The Tripbeam team (Narender, Upasna and Anshul) were very helpful in making the choices of the route and airlines. They provided guidance in detail. We had to change the dates and airlines, and Narender and Upasna helped in that as well. The interaction with them was very easy and helpful. Thank you Narender and Upasna. I highly recommend using their services!
Aman and Vivek were extremely helpful…
Aman and Vivek were extremely helpful when booking this flight.
They walked me through the process with patience.
Their expertise made a confusing situation reach its completion.
Thank you!
Pamela Richards
Agent changes itinerary last minute and…
Agent changes itinerary last minute and try to sell a cheaper itinerary for higher price. Agent don't deliver the tickets in a timely manner and creates lots for friction in execution. I won't recommend Flyopedia to anyone. I have disputes going on with Flyopedia. Very bad service.
Truly appreciate and highly recommend Deepti
From start to end throughout the process it was excellent experience with Deepti
She made sure to meet all our needs and expectations from better price to comfortable journey ..assisted whatever we neeed for and connection flights , routes, seating everything she provided what we asked for …quick response, great communication
Deepti Rocks.. Is Simply Superb
Just now made a reservation through Tripbeam.. Starting with first message till now.. the interaction has been fantastic.. her attitude, communication & attention to details, respecting & attending to customer requirement is absolutely superb.. Despite getting a compelling deal from other providers.. did this with Tripbeam just bcoz of Deepti.. Thank you Deepti.. you are fantabulous !
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