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Tripidays Egypt Tours offers an exceptional range of Egypt tours, vacation packages, Nile cruises, day trips, and shore excursions tailored to meet the diverse interests of travelers worldwide. Our mission is to provide unforgettable local experiences, blending Egypt's timeless wonders with warm hospitality.
7 El-Madina El-Monawara St.,, 12411, Mohandessin, Egipto
3,9
5 opiniões
Sem histórico recente de solicitação de opiniões
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I had such an amazing trip to Egypt and Jordan with Tripidays Egypt Tours. They gave me great advice before booking with them and were very honest with me about every detail. Everything went smoothly and our guide in Egypt, Ahmed, was amazing. Thank you so much for making our vacation unforgettable. Petra was also an amazing place to visit in Jordan. For sure I will repeat my vacation with Tripidays next year.
I really enjoyed trip of Egypt with excellent staff and wonderful guide.
Thank you 👍
It was a great time enjoying trip to Georgia with tripidays, I would like to thank Pola & Anne for a great service they did for me & my family
We had very nice holiday with excellent staff service.
I booked a tour with “Tripidays” and paid a deposit by bank transfer.
The operator later attempted to change the payment method to gift cards (Apple Gift Cards / Steam cards) and requested the scratched codes by email, which is a well-known fraud pattern.
Resposta da Tripidays Egypt Tours
Dear Steven,
Thank you for sharing your feedback.
We take allegations of this nature extremely seriously because trust and transparency are fundamental to how we operate at Tripidays Egypt Tours.
Your review states that we changed the agreed payment method to Apple Gift Cards or Steam Gift Cards and requested scratched gift card codes. We respectfully state that this allegation is incorrect.
Our complete email correspondence with you shows that the only payment method ever requested was a bank wire transfer to our official company bank account in Egypt. Every quotation, invoice, and payment instruction issued during the booking process clearly specified payment by bank transfer. At no point did Tripidays Egypt Tours request payment by Apple Gift Cards, Steam Gift Cards, or any other gift cards, nor did we request gift card codes.
We have retained the complete email correspondence and supporting documentation, and we are prepared to provide it to Trustpilot or any appropriate authority should verification be required.
Our priority has always been to provide transparent communication, secure payment procedures, and professional service to every traveler. We regret that your experience has resulted in this dispute, but we also have a responsibility to correct statements that do not reflect the documented facts.
We wish you the very best in your future travels.
Sincerely,
Pola Samy
Senior Travel Consultant
Tripidays Egypt Tours
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