Tripsandtours Opiniões 

282
TrustScore: 4.5 em 5

4,6

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Classificada 4 em 5 estrelas

I recently went on a Cornwall tour with Trips and tours and we had such a fantastic time! The trip was so well organised from start to finish which made the whole experience stress free and we made so... Ver mais

Classificada 4 em 5 estrelas

Me and my sisters recently went to Cornwall on a staycation. Tripsandtours was the obvious choice to go with. They planned everything so it was stress free. The journey of course was long but Aliya ke... Ver mais

Classificada 5 em 5 estrelas

I always love travelling with Aliya and Sabah. I’ve been travelling with them, for years and they have never disappoint. The trips are always so well organised. We are regularly updated with the iti... Ver mais

Classificada 5 em 5 estrelas

we travelled to blackpool today and maya was really friendly, she bought such a warm beautiful atmosphere and was a outstanding host,we look forward to travelling with her again it definitely was wort... Ver mais

Informações sobre a empresa

  1. Operador turístico
  2. Visitas guiadas culturais

Escrito pela empresa

Welcome to Trips and Tours UK, your gateway to fun and adventure across the UK and Europe! Dive into exciting day trips and unforgettable nights with our expertly curated tours. From sun-soaked beach outings and exhilarating funfair rides to the enchanting world of Disneyland, we have it all. Join our happy travelers and let us make your next journey a blast! Visit our website to explore and book your next fun-filled adventure today!


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

282 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as opiniões

(282)

80 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Lovely Experience

Very well organised, had a lot of fun with my family. A perfect getaway for the summer break especially if you have kids. Recommend for everyone, the staff are lovely, they make a friendly atmosphere, very easy to talk to!

26 de julho de 2025
Opinião espontânea
logótipo da Tripsandtours

Resposta da Tripsandtours

Dear Leocadia,

Thank you so much for your wonderful feedback! We’re delighted to hear that you and your family had a fun and enjoyable getaway. It’s great to know that our team helped create a friendly and welcoming atmosphere.

We really appreciate your recommendation and look forward to welcoming you on another trip soon!

Warm regards,
The Trips and Tours Team

Classificada 5 em 5 estrelas

Barry island

Overall we had a great experience traveling with tripsandtours to Barry island. Leaving and arriving tym were exactly as promised. Professionalism was amazing and the host labaib was very sweet and friendly. I , my family and friends thoroughly enjoyed your service. We wish ur company luck in the future. ☺️ if another opportunity came about where we would travel to some amazing destination with u guys we would definitely take it. Thank you once again

22 de julho de 2025
Opinião espontânea
logótipo da Tripsandtours

Resposta da Tripsandtours

Dear Rukhsana,

Thank you so much for your lovely feedback! We’re thrilled to hear that you, your family, and friends had a great experience travelling with us to Barry Island. Labaib will be delighted to hear your kind words — we’re glad his friendliness and professionalism made the trip even more enjoyable.

We really appreciate your support and recommendation, and we look forward to welcoming you on another adventure in the future!

Warm regards,
The Trips and Tours Team

Classificada 5 em 5 estrelas

A warm and positive experience of sunny Seville

A very positive experience of Seville, a beautiful Spanish city. The break was well organised with a nice balance of planned activities and exploring Seville on your own. Location of hotel was central with lovely pleasant staff at reception. Aliya was very helpful as always in organising and suggesting activities and places to see. The highlight was the flamenco evening which was amazing. Thank you Trips and Tours for organising this trip and making it a lovely positive memory.

17 de julho de 2025
Opinião espontânea
logótipo da Tripsandtours

Resposta da Tripsandtours

Dear Indarjit,

Thank you so much for your wonderful feedback! We’re delighted to hear that your trip to Seville was such a positive experience and that you enjoyed the balance of planned activities and time to explore the city on your own. Aliya will be thrilled to hear that her support and suggestions made your trip even more enjoyable.

It’s fantastic to know that the flamenco evening was a highlight for you, and we’re so pleased the trip created such lovely memories. We look forward to welcoming you on another adventure soon!

Warm regards,
The Trips and Tours Team

Classificada 5 em 5 estrelas

Trip to Seville

The trip to Seville was a great break.The hotel booked was classy and wonderful staff ...just breakfast at the hotel was not to my liking but others seemed to enjoy it.The area was easy to get around and had places of interest.Had a great night out at the theater watching a Flamenco show with dancers from all regions of Spain ...thank you trips and tours for a very enjoyable time.Miriam

13 de julho de 2025
Opinião espontânea
logótipo da Tripsandtours

Resposta da Tripsandtours

Dear Miriam,

Thank you so much for your feedback, Miriam! We’re delighted to hear that your trip to Seville was such an enjoyable break and that you enjoyed the hotel, the location, and the Flamenco show. We appreciate your honest comment about the breakfast and will take this on board.

We look forward to welcoming you on another trip soon!

Warm regards,
The Trips and Tours Team

Classificada 5 em 5 estrelas

Great for families!!

Trips and Tours UK provides an excellent service. Sabah and Aliya are always friendly and available to answer questions. Their customer service is fantastic, and they consistently do an amazing job. I highly recommend them.

29 de junho de 2025
Opinião espontânea
logótipo da Tripsandtours

Resposta da Tripsandtours

Dear Aysha,

Thank you so much for your kind words! We’re thrilled to hear that Sabah and Aliya provided such excellent support and that you found our customer service fantastic. Your recommendation means a lot to us, and we look forward to welcoming you on more trips soon!

Warm regards,
The Trips and Tours Team

Classificada 5 em 5 estrelas

Absolutely incredible tour and service…

Absolutely incredible tour and service by Aliya. Will be booking regularly as they get sold out quick but top notch business thanks from me the wife and kids! Look forward to the next adventure Aliya 😅

24 de junho de 2025
Opinião espontânea
logótipo da Tripsandtours

Resposta da Tripsandtours

Dear Customer,

Thank you so much for your fantastic feedback! We’re thrilled to hear that you and your family enjoyed the tour and Aliya’s service. Your support means a lot, and we can’t wait to welcome you on your next adventure with us!

Warm regards,
The Trips and Tours Team

Classificada 5 em 5 estrelas

We had such a lovely experience with…

We had such a lovely experience with Trips and Tours on our recent family trip to Bournemouth Beach! Everything was so well organised from start to finish, and the day ran smoothly. The beach was beautiful, and we had plenty of time to relax and enjoy with the kids.

A special thank you to the supervisor, who was incredibly helpful and attentive throughout the trip, nothing was too much trouble, and they made sure everyone felt comfortable and looked after.

Would definitely recommend Trips and Tours for a stress-free and enjoyable day out! Looking forward to booking again soon.

21 de junho de 2025
Opinião espontânea
logótipo da Tripsandtours

Resposta da Tripsandtours

Dear Sabiha,

Thank you so much for your lovely feedback! We’re delighted to hear that your family trip to Bournemouth Beach was enjoyable and stress-free, and that our supervisor helped make the day comfortable and memorable.

We really appreciate your recommendation and look forward to welcoming you on another trip soon!

Warm regards,
The Trips and Tours Team

Classificada 1 em 5 estrelas

Horrible service

Horrible service. Waste of money.

21 de junho de 2025
Opinião espontânea
logótipo da Tripsandtours

Resposta da Tripsandtours

Dear Customer,

We’re very sorry to hear about your experience. Unfortunately, we have not received any information from you, nor do we have a record of a complaint on the day in question. Please do contact us directly so we can look into this further and assist you.

Warm regards,
The Trips and Tours Team

Classificada 5 em 5 estrelas

Absolutely amazing day out with the…Trips and Tours LTD

Absolutely amazing day out with the beautiful Aliya. Travelled in executive coaches making the journey comfortable and the rep was very attentive and accomadating to everyones’s needs. It was made very clear from booking the trip all terms and conditions and the itenary was clear. Due to traffic we did arrive a little later then expected but that was not in control of the company. But i will definately be booking again and recommending to all friends and family. Execllent service, stress free and worth every penny!!!

22 de junho de 2025
Opinião espontânea
logótipo da Tripsandtours

Resposta da Tripsandtours

Dear customer,

Thank you so much for your wonderful feedback! We’re delighted to hear that you had an amazing day out with Aliya and that the executive coaches made your journey comfortable. We appreciate your understanding regarding traffic, and we’re thrilled that the trip ran smoothly otherwise.

Your recommendation means a lot to us, and we look forward to welcoming you on another stress-free adventure soon!

Warm regards,
The Trips and Tours Team

Classificada 5 em 5 estrelas

Excellent team

The coach driver and tour guide were so friendly and helpful. Their mannerisms and kindness really make the journey sne entire experience that much more enjoyable!

22 de junho de 2025
Opinião espontânea
logótipo da Tripsandtours

Resposta da Tripsandtours

Dear Aneesah,

Thank you so much for your lovely feedback! We’re thrilled to hear that our coach driver and tour guide made your journey even more enjoyable with their friendliness and helpfulness. Your kind words mean a lot to us, and we look forward to welcoming you on another trip soon!

Warm regards,
The Trips and Tours Team

Classificada 5 em 5 estrelas

Amazing journey

Amazing journey
Great communication throughout the journey

Made sure passengers were entertained and hydrated

Would strongly recommend and travel again

22 de junho de 2025
Opinião espontânea
logótipo da Tripsandtours

Resposta da Tripsandtours

Dear Tahrah,

Thank you so much for your fantastic feedback! We’re delighted to hear that you enjoyed the journey and that our team ensured everyone was entertained and comfortable. Your recommendation means a lot, and we look forward to welcoming you on another trip soon!

Warm regards,
The Trips and Tours Team

Classificada 5 em 5 estrelas

Very good

Very good. I had a lovely trip with tripsandtours. The host was nice and helpful. I really enjoyed booking my trip with them.

22 de junho de 2025
Opinião espontânea
logótipo da Tripsandtours

Resposta da Tripsandtours

Dear Yasmin,

Thank you for your kind feedback! We’re delighted to hear that you had a lovely trip and that our host made your experience enjoyable. We’re glad the booking process was smooth and look forward to welcoming you on another trip soon!

Warm regards,
The Trips and Tours Team

Classificada 5 em 5 estrelas

We had an amazing experience with this…

We had an amazing experience with this tour company on our trip to Bournemouth yesterday. The trip was arranged by Aliyah and Sabah who did a great job organizing everything smoothly from start to finish. A big thank you to Naila, our host for the day, who looked after us so well throughout the journey.

Naila was kind, attentive, and made sure everyone was comfortable, especially on such a hot day. We really appreciated that cold water was provided on the coach, a thoughtful touch that showed they genuinely care about their guests.

Although we got stuck in some traffic and arrived a bit later than expected, it was completely understandable and something that could have happened even if we had driven ourselves. Naila kept everyone updated and maintained a calm, friendly atmosphere the whole way.

Once we arrived, Bournemouth was absolutely beautiful and we had a lovely time enjoying the beach, exploring the area, and relaxing in the sun.

Overall, it was a well organized and enjoyable trip. Thank you again to Aliyah, Sabah, and Naila for making the day so special. We highly recommend this tour company and would definitely travel with them again.

21 de junho de 2025
Opinião espontânea
logótipo da Tripsandtours

Resposta da Tripsandtours

Dear Bushra,

Thank you so much for your detailed and thoughtful feedback! We’re delighted to hear that your trip to Bournemouth was such a memorable experience. Aliyah, Sabah, and Naila will be thrilled to know that their efforts in organising the day, looking after everyone, and keeping the atmosphere friendly and comfortable made such a positive impact.

We really appreciate your understanding regarding the traffic, and we’re so glad you enjoyed the beach and exploring the area. Your recommendation means a lot to us, and we look forward to welcoming you on another adventure soon!

Warm regards,
The Trips and Tours Team

Classificada 1 em 5 estrelas

Went to Bournemouth beach with Saba and…

Went to Bournemouth beach with Saba and Aliya who cared more about their own pockets than the people on board the coach as they intended to leave a family behind and only did a U turn to pick them up when they heard the child was autistic. SABA was also on the phone to the mother telling her she needs to ‘keep an eye on her kids’ and that the coach is leaving without them. No sympathy for real world situations and they kept emphasising that the driver has to be back on time so he wouldn’t be infringed because it would affect their pockets! Don’t use this company unless you want an unorganised chaotic trip with organisers whose only concern is profit!

21 de junho de 2025
Opinião espontânea
logótipo da Tripsandtours

Resposta da Tripsandtours

Dear Amirah,

We're really sorry to hear that your experience on the Bournemouth trip didn't meet your expectations. We take all feedback seriously and always aim to offer a safe, enjoyable, and well-organised day out for everyone who travels with us.
That said, we’d like to clarify a few things to help provide some context.
The trip was carefully planned by our team and everything was in place from our side. Unfortunately, there were serious delays on the day caused by motorway accidents and heavy beach traffic. These were completely outside our control. We always do our best to manage situations like this but we also clearly state in our terms and conditions that delays due to traffic or incidents are not something we can guarantee against.
Despite the circumstances, our team worked hard throughout the day to manage the schedule and make sure everyone was comfortable and safe. We also built in extra time to allow for delays. However, coach drivers must follow strict legal limits on how long they can drive. These rules are not about money or protecting ourselves. They exist to keep everyone safe. A tired driver is a risk we simply cannot take.
In the case of the family mentioned, the coach waited nearly 1 hour and 45 minutes after the planned departure time of 5 pm. That’s a very generous window and well beyond what most travel companies would allow. After the coach left, we received a call from the passenger involved. She admitted the delay was her fault and actually thanked us for trying our best to help. Even then, we arranged for the coach to return which added another 45 minutes to the driver’s working day.
At no point were we told the child involved had autism. That said, we treat every passenger including children with the same care and respect no matter their background or needs. If we had been made aware, we would of course have done everything we could within the rules to support the situation.
Our team stayed calm, respectful and professional throughout and we genuinely did everything we could under the circumstances. We know that stressful moments can lead to frustration but we feel our actions were fair, responsible and above all focused on safety.
We appreciate all of our passengers and thank everyone who continues to support and travel with us.

Warm regards,
The Trips and Tours Team

Classificada 5 em 5 estrelas

Trip to lake district was amazing

Trip to lake district was amazing. It was well organised by Hajera, she explained clearly on the itinerary and she ensured everyone are comfortable throughout the trip.she conducted fun activities and made the group very interactive. She ensured all the members were present each and every time during the activities. She captured photos for us and even played Tamil songs in coach.Applause for her and the team.

21 de junho de 2025
Opinião espontânea
logótipo da Tripsandtours

Resposta da Tripsandtours

Dear Arun,

Thank you so much for your wonderful feedback! We’re thrilled to hear that your trip to the Lake District was such an enjoyable experience. Hajera will be delighted to know that her efforts in organising the itinerary, engaging the group, and keeping everyone comfortable made such a positive impact.

We’ll be sure to pass on your applause to her and the team — it means a lot to us. We look forward to welcoming you on another adventure soon!

Warm regards,
The Trips and Tours Team

Classificada 5 em 5 estrelas

Keeping us Entertained

Aliyah was a lovely attendant on the coach and a was our driver risking his license for us to get extra time on the beach in Bournemouth! Thank you for keeping us entertained!
Uncl Saleem-

21 de junho de 2025
Opinião espontânea
logótipo da Tripsandtours

Resposta da Tripsandtours

Dear Saleem Shahzad,

Thank you for your lovely feedback! We’re delighted to hear that Aliya made your journey enjoyable and that your driver went the extra mile to give you more time at the beach. We’ll be sure to pass on your kind words — it means a lot to the team.

We look forward to welcoming you on another trip soon!

Warm regards,
The Trips and Tours Team

Classificada 1 em 5 estrelas

Had an awful experience today and I am…

Had an awful experience today and I am truly traumatised. Trips and tours (Aliya and Saba) had the audacity to leave a family of 7, 2 adults and 5 children behind. The family called Saba begging her continuously please wait for us, don’t leave us as their 8 year old autistic son was missing, Saba replied with,’you need to look after your kids properly’ and proceeded in telling the family that they are leaving without them despite the family begging. Awful service with no consideration to the family who were in this very difficult emotional situation.

21 de junho de 2025
Opinião espontânea
logótipo da Tripsandtours

Resposta da Tripsandtours

Dear Inayah Hussain,

We're really sorry to hear that your experience on the Bournemouth trip didn't meet your expectations. We take all feedback seriously and always aim to offer a safe, enjoyable, and well-organised day out for everyone who travels with us.

That said, we’d like to clarify a few things to help provide some context.
The trip was carefully planned by our team and everything was in place from our side. Unfortunately, there were serious delays on the day caused by motorway accidents and heavy beach traffic. These were completely outside our control. We always do our best to manage situations like this but we also clearly state in our terms and conditions that delays due to traffic or incidents are not something we can guarantee against.

Despite the circumstances, our team worked hard throughout the day to manage the schedule and make sure everyone was comfortable and safe. We also built in extra time to allow for delays. However, coach drivers must follow strict legal limits on how long they can drive. These rules are not about money or protecting ourselves. They exist to keep everyone safe. A tired driver is a risk we simply cannot take.

In the case of the family mentioned, the coach waited nearly 1 hour and 45 minutes after the planned departure time of 5 pm. That’s a very generous window and well beyond what most travel companies would allow. After the coach left, we received a call from the passenger involved. She admitted the delay was her fault and actually thanked us for trying our best to help. Even then, we arranged for the coach to return which added another 45 minutes to the driver’s working day.
At no point were we told the child involved had autism. That said, we treat every passenger including children with the same care and respect no matter their background or needs. If we had been made aware, we would of course have done everything we could within the rules to support the situation.

Our team stayed calm, respectful and professional throughout and we genuinely did everything we could under the circumstances. We know that stressful moments can lead to frustration but we feel our actions were fair, responsible and above all focused on safety.

We appreciate all of our passengers and thank everyone who continues to support and travel with us.

Warm regards,
Trips and Tours Team

Classificada 1 em 5 estrelas

Awful experience

Went to the Bournemouth Beach today. Due to heavy traffic arrived extremely late which was understandable. However, on the way back the return time was 5:50pm. A family of 7 (5 children and 2 adults) had lost their autistic child and were searching the beach for the child who is non-verbal. The family called Aliya (trip organiser) and explained her child was missing and if she could kindly wait as they’re finding the child . Aliya instructed the driver to continue with the journey leaving the family behind. They emphasised repeatedly that the driver will be infringed which will in turn impact them (come out of their pockets) which is all they seemed to care about. DISGUSTING experience with this company we will not be returning as all they seem to care about is profit!

21 de junho de 2025
Opinião espontânea
logótipo da Tripsandtours

Resposta da Tripsandtours

Dear Customer,

We're really sorry to hear that your experience on the Bournemouth trip didn't meet your expectations. We take all feedback seriously and always aim to offer a safe, enjoyable, and well-organised day out for everyone who travels with us.

That said, we’d like to clarify a few things to help provide some context.
The trip was carefully planned by our team and everything was in place from our side. Unfortunately, there were serious delays on the day caused by motorway accidents and heavy beach traffic. These were completely outside our control. We always do our best to manage situations like this but we also clearly state in our terms and conditions that delays due to traffic or incidents are not something we can guarantee against.

Despite the circumstances, our team worked hard throughout the day to manage the schedule and make sure everyone was comfortable and safe. We also built in extra time to allow for delays. However, coach drivers must follow strict legal limits on how long they can drive. These rules are not about money or protecting ourselves. They exist to keep everyone safe. A tired driver is a risk we simply cannot take.

In the case of the family mentioned, the coach waited nearly 1 hour and 45 minutes after the planned departure time of 5 pm. That’s a very generous window and well beyond what most travel companies would allow. After the coach left, we received a call from the passenger involved. She admitted the delay was her fault and actually thanked us for trying our best to help. Even then, we arranged for the coach to return which added another 45 minutes to the driver’s working day.
At no point were we told the child involved had autism. That said, we treat every passenger including children with the same care and respect no matter their background or needs. If we had been made aware, we would of course have done everything we could within the rules to support the situation.

Our team stayed calm, respectful and professional throughout and we genuinely did everything we could under the circumstances. We know that stressful moments can lead to frustration but we feel our actions were fair, responsible and above all focused on safety.

We appreciate all of our passengers and thank everyone who continues to support and travel with us.

Warm regards,
Trips and Tours Team

Classificada 5 em 5 estrelas

Excellent service will definitely…

Excellent service will definitely travel again with yr company

21 de junho de 2025
Opinião espontânea
logótipo da Tripsandtours

Resposta da Tripsandtours

Dear Nazir Hussain,

Thank you for your kind review! We’re thrilled to hear you enjoyed our service and we can’t wait to welcome you on another trip soon.

Warm regards,
The Trips and Tours Team

Classificada 5 em 5 estrelas

We had really good time there and it’s…

We had really good time there and it’s really nice service as well as they very helpful and cooperative with us I highly recommend trips and tours to everyone
Hajera and Mark are the best

21 de junho de 2025
Opinião espontânea
logótipo da Tripsandtours

Resposta da Tripsandtours

Dear Nagina Begum,

Thank you so much for your kind words! We’re thrilled to hear you had such a good time and found our service helpful and cooperative. Hajera and Mark will be especially delighted to know they made such a positive impression on your trip.

Your recommendation means a lot to us, and we can’t wait to welcome you back on another adventure soon!

Warm regards,
The Trips and Tours Team

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