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Trophy Monster Opiniões 

467
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Run Breckland is a small charity events company putting on affordable runs from 2K to full marathons. For our smaller events, to keep prices down we use Trophy Monster for bespoke acrylic medals. Our... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

After looking for a unique and creative trophy for my graduating student, I came across Trophy Monster. Their designs, materials, colors were so inspiring. The trophy I picked was artful and a contemp... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Your trophies are really good and we have ordered from you for last three years. Alas this year order just received we had to refit the brass plates on correct trophies as they were wrong .We did ring... Ver mais

Classificada 5 em 5 estrelas

I've used Trophy Monster multiple times over the last 4 years. Each time they've sent out the ordered products within plenty of time of our event. I've never had an issue and wouldn't hesitate to use... Ver mais

Informações sobre a empresa

  1. Loja de troféus
  2. Evento de tiro com arco
  3. Loja de dardos e acessórios
  4. Loja especializada em acessórios de râguebi
  5. Loja de futebol

Sobre Trophy Monster

Escrito pela empresa

Always evolving, Truly Personal.
With new designs every six weeks, we create trophies and medals as unique as the achievements they celebrate.

At Trophy Monster, we’re passionate about pushing the boundaries of award design. Every product is created in-house by our talented design team and manufactured with precision in our own UK facility. This hands-on approach ensures exceptional quality, rapid turnaround, and exclusive designs you won’t find anywhere else.

We produce an ever-growing range of bespoke trophies, medals and awards for schools, sports clubs, businesses, and major events across the UK and beyond. Whether it’s a one-off custom design or a large-scale order, each piece is made with care, creativity and a focus on detail.

Customer satisfaction sits at the heart of everything we do. From free engraving and easy online ordering to dedicated support and secure delivery, we aim to make every experience smooth, simple and personal.

We don’t just make trophies — we celebrate achievement, effort and pride. That’s what makes us Always Evolving, Truly Personal.

New Designs Every Six Weeks

Escrito pela empresa

Fresh Styles. Endless Inspiration.
At Trophy Monster, innovation never stops. Every six weeks our in-house team launches exclusive trophies and medals—bold materials, vibrant prints and finishes that make every presentation feel special. Discover limited drops, seasonal themes and sport-specific ranges designed to stand out and feel truly personal. Free engraving options and rapid turnaround included.

100% Guarantee

Our 100% Satisfaction Guarantee – Unmatched & Unbreakable

Our 100% Satisfaction Guarantee – Unmatched & Unbreakable
At Trophy Monster, we're not just another trophy supplier. We’re the creators, the manufacturers, and the perfectionists behind every award we sell. That means when you shop with us, you're dealing directly with the source—no middlemen, no stock delays, and absolutely no compromise on quality or availability. We proudly design and produce our own acrylic, wood, and metal trophies, so unlike many of our competitors, we’re always in control of stock levels and production timelines. What does this mean for you? Peace of mind. When you place an order, you can be confident that your trophies or medals are being made by us, with precision and care, right here in our facility. We don’t rely on third-party suppliers who might run out of stock or delay your event. From start to finish, we’ve got it covered. We know how important it is that your awards arrive on time and in perfect condition—whether it’s for a sports event, school ceremony, or a company celebration. And while we do rely on trusted couriers and postal services to deliver your order, we take full responsibility if something goes wrong along the way. Delays? Damage? Mistakes? We'll fix it—fast, and at no cost to you. Our promise is simple: if you're not happy, we’re not done. Our 100% Satisfaction Guarantee means we won’t rest until you’re thrilled with your order. No fine print. No excuses. Just honest, hands-on service from a team that genuinely cares. We deliver the best service in the business—and why thousands of happy customers keep coming back to Trophy Monster.

Informações de contacto

Festive trophies & medals to treasure

Celebrate Christmas events with unique, personalised awards & gifts!

4,7

Excelente

TrustScore: 4.5 em 5

467 opiniões

5 estrelas
4 estrelas
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Respondeu a 84% das suas opiniões negativas

Geralmente responde em 48 horas

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4,7

Todas as opiniões

(467)

345 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Quality Products and Service

I've ordered from Trophy Monster annually for a special academic award - something fun, different, of quality and not too expensive. They have never let me down, give me what I want, quickly and efficiently.

Happy to return to Trophy Monster next year!

22 de maio de 2026
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Resposta da Trophy Monster

Thank you so much for your continued support and for taking the time to leave such a wonderful review.

We're delighted to hear that we've been able to help with your special academic award year after year. Providing quality products, great value, and reliable service is exactly what we strive for, so it's fantastic to know we've consistently met your expectations.

We truly appreciate your loyalty and look forward to helping you again next year!

Classificada 3 em 5 estrelas

Maximum production and delivery times for my first order

I ordered 15 rosettes on the morning of 21st May, and was advised it was a 7-10 day production and 2-3 day delivery... I've just had notification that they will be delivered today - 8th June...
The event was last Thursday - so a wasted order

I've just read their reply and they did call me to discuss and then got defensive, spoke over me when i was trying to clarify dates during the phone call. I would happily have removed my review if it wasn't for the approach on the call. I was in a position where i had to end the call as no point if not prepared to discuss in a professional manner.

They have since been in touch via email and offered a refund, which i've declined.. it wasnt about the money... but i appreciate the gesture.
I ordered on a Thursday morning and it was despatched on the Friday 2 weeks later. Taking into account the Bank Holiday and weekends then it was 10 days and 2 hours post order, that i was advised the order had been despatched, so questionable within the time scales - then 3 days for Royal Mail to deliver.
So everything was literally as long as it could be..
A sad experience
Maybe there should be something when you order, that asks if they are needed for a specific date, then they could say it wasn't guaranteed and cover themselves.

21 de maio de 2026
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Resposta da Trophy Monster

Thank you for updating your review, and we are genuinely sorry that the rosette medals were not with you in time for your event.

For clarity, our rosette medals are made to order and the advertised timescale is 7–10 working days for production, followed by delivery. Working days do not include weekends or Bank Holidays. Your order was placed on Thursday 21st May, and due to the Bank Holiday within that period, the order was dispatched on Friday 5th June, within the stated production timescale. Royal Mail then delivered on Monday 8th June, which was also within the delivery estimate.

That said, we completely understand that the order was no longer useful to you by then, and we are sorry for the disappointment caused. No required-by date was provided when the order was placed, so it was processed within our standard advertised timeframe. For time-sensitive events, we always recommend customers contact us before ordering so we can advise whether the date is achievable.

We are also sorry that the phone call did not feel helpful. Our intention was to explain the working-day timescale, not to dismiss your concerns, but we appreciate that the conversation clearly did not come across as we would have wanted.

As a gesture of goodwill, we offered a refund, which you kindly declined. We do appreciate your feedback and will take on board your suggestion about making event-date requirements clearer during the ordering process.

Kind regards,
Trophy Monster

Classificada 5 em 5 estrelas

There services are always amazing and…

There services are always amazing and the products are always what I need to empower my children. Five stars all the way.

21 de maio de 2026
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Resposta da Trophy Monster

Thank you so much for your lovely review.

We are really pleased to hear that you are happy with both our service and products. It means a lot to know that our awards help empower and celebrate your children.

Classificada 1 em 5 estrelas

Poor quality

The trophies we ordered did not meet the quality as we expected. Not at all happy. We will not be using them

16 de maio de 2026
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Resposta da Trophy Monster

Thank you for your feedback.

We are very sorry to hear that you were disappointed with the quality of the trophies you received. This is not the experience we want our customers to have, and we would really like the opportunity to look into this for you.

Please could you contact us directly with your order details and any photos of the issue, so we can review this properly and work with you towards a resolution?

Classificada 5 em 5 estrelas

About a week between order and…

About a week between order and delivery, which is what I expected. Product was as described - I wanted something cheap and cheerful, and to be honest it's probably better than I anticipated. No drama whatsoever...

20 de maio de 2026
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Resposta da Trophy Monster

Thank you so much for your review.

We’re really pleased to hear that your order arrived as expected and that the product was even better than anticipated. We always aim to offer good value, reliable service and a smooth ordering experience, so it’s great to know everything went well.

Thanks again for choosing Trophy Monster.

Classificada 4 em 5 estrelas

One of the trophies has the wrong…

One of the trophies has the wrong wording in it.

19 de maio de 2026
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Resposta da Trophy Monster

Thank you for your feedback.

We are very sorry that one of the trophies was supplied with the incorrect wording. Although we have checking processes in place, human errors can occasionally happen, and we always do our best to put things right as quickly as possible.

As discussed, we have already arranged a replacement engraved plate for you, which can be fitted easily in place of the incorrect one.

Please accept our apologies again for the mistake and any inconvenience caused.

Classificada 5 em 5 estrelas

Highly recommend

I have used Trophy Monster for our medals and trophies for the last 2 seasons.
They always deliver good quality and great value for money, but what sets them apart is their excellent level of customer service.

18 de abril de 2026
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Resposta da Trophy Monster

Thank you so much for your lovely review.

We’re really pleased to hear that you’ve continued to use us for your medals and trophies over the last two seasons. It means a lot to know that you’re happy with the quality, value and service you’ve received.

Customer service is something we really care about, so your comments are greatly appreciated.

Thank you again for your continued support.

Classificada 5 em 5 estrelas

Very nice quality

Very nice quality. Good communication.
On time.

12 de maio de 2026
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Resposta da Trophy Monster

Thank you so much for your review.

We’re really pleased to hear that you were happy with the quality, communication and delivery time.

Thank you for choosing Trophy Monster — we really appreciate your support.

Classificada 5 em 5 estrelas

Trophy looks amazing

Trophy looks amazing! Fast turnaround from order to delivery. Trophy came as advertised!!!

18 de maio de 2026
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Resposta da Trophy Monster

Thank you so much for your lovely review.

We’re really pleased to hear that you’re happy with your trophy and that it arrived quickly and as advertised.

Thank you for choosing Trophy Monster — we really appreciate your support.

Classificada 5 em 5 estrelas

Tennis Medals Received!

Ordering, delivery time and quality of these medals were perfect for our tennis team of 20. Thanks so much!

26 de maio de 2026
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Resposta da Trophy Monster

Thank you so much for your lovely review.

We’re really pleased to hear that the ordering process, delivery time and medal quality were all perfect for your tennis team.

Thank you for choosing Trophy Monster — we really appreciate your support.

Classificada 5 em 5 estrelas

Easy and quick

Easy and quick. Thank you for a cute little trophy - perfect for our end-of-year book competition.

15 de maio de 2026
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Resposta da Trophy Monster

Thank you so much for your lovely review.

We’re really pleased to hear that ordering was easy and quick, and that the trophy was perfect for your end-of-year book competition.

Thank you for choosing Trophy Monster — we really appreciate your support.

Classificada 5 em 5 estrelas

A very good service.

A very good service.

8 de maio de 2026
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Resposta da Trophy Monster

Thank you so much for your review.

We’re really pleased to hear that you were happy with the service.

Thank you for choosing Trophy Monster — we really appreciate your support.

Classificada 5 em 5 estrelas

Quick and easy process of ordering

Quick and easy process of ordering. They were delivered on time, and they are a great product.

2 de maio de 2026
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Resposta da Trophy Monster

Thank you so much for your review.

We’re really pleased to hear that the ordering process was quick and easy, that your order arrived on time, and that you’re happy with the product.

Thank you for choosing Trophy Monster — we really appreciate your support.

Classificada 5 em 5 estrelas

LARGE Order! Quick Lead Time! A+++

I made a VERY large order with very little lead time and the company came through spectacularly! High Quality trophies, quick turnaround, and quality customer service!

12 de maio de 2026
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Resposta da Trophy Monster

Thank you so much for your amazing review.

We’re really pleased we could help with such a large order at short notice, and it’s fantastic to hear that you were happy with the quality, turnaround and customer service.

Thank you for choosing Trophy Monster — we really appreciate your support.

Classificada 5 em 5 estrelas

Great quality trophies and received…

Great quality trophies and received them in a timely manner.

11 de maio de 2026
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Resposta da Trophy Monster

Thank you so much for your review.

We’re really pleased to hear that you were happy with the quality of the trophies and that they arrived in good time.

Thank you for choosing Trophy Monster — we really appreciate your support.

Classificada 5 em 5 estrelas

Fantastic service and great products…

Fantastic service and great products which are good quality.
Great customer service with quick responses and nothing is too much trouble.

6 de maio de 2026
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Resposta da Trophy Monster

Thank you so much for your fantastic review.

We’re really pleased to hear that you were happy with both the service and the quality of the products. It’s especially lovely to know that our customer service team were quick to respond and helpful throughout.

Thank you for choosing Trophy Monster — we really appreciate your support.

Classificada 5 em 5 estrelas

Always a great experience!

11 de maio de 2026
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Resposta da Trophy Monster

Thank you so much for your lovely review.

We’re really pleased to hear that you always have a great experience with us. Your continued support means a lot.

Thank you for choosing Trophy Monster — we really appreciate it.

Classificada 5 em 5 estrelas

I needed some items quickly by a…

I needed some items quickly by a certain date, Trophy Monster got the order out to me on time and the trophies were great quality and just what we wanted. Fantastic service and products.

11 de maio de 2026
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Resposta da Trophy Monster

Thank you so much for your fantastic review.

We’re really pleased we could get your order to you in time and that the trophies were exactly what you wanted.

It’s great to hear you were happy with both the service and the quality of the products.

Thank you for choosing Trophy Monster — we really appreciate your support.

Classificada 4 em 5 estrelas

Recieved exactly what I wanted and the…

Recieved exactly what I wanted and the team ws very easy to work with.
Joe

4 de maio de 2026
logótipo da Trophy Monster

Resposta da Trophy Monster

Thank you so much for your lovely review, Joe.

We’re really pleased to hear that you received exactly what you wanted and that our team were easy to work with.

Thank you for choosing Trophy Monster — we really appreciate your support.

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