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TruGreen - Maplewood Opiniões 

3
•
TrustScore: 3 em 5

2,8

4240 Centerville Rd., 55127 Vadnais Heights, MN, US

•

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Informações sobre a empresa

  1. Tratamento de relvados
  2. também em
  3. Arborista
  4. Controlo de pragas
  5. Serviço de testes de solo

Escrito pela empresa

TruGreen has been the trusted choice for easy and affordable lawn care for over 50 years. We provide aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our community and loyal customers every day.

Escrito pela empresa

TruGreen Guarantee

Our work is backed by the TruGreen Guarantee

Our work is backed by the TruGreen Guarantee
TruGreen will gladly visit your property as needed between scheduled visits to ensure your satisfaction. Guarantee applies to annual plan customers only.

Informações de contacto

  • 4240 Centerville Rd., 55127, Vadnais Heights, MN, Estados Unidos da América

  • (651) 407-3400

2,8

Aceitável

TrustScore: 3 em 5

3 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Respondeu a 93% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,8

Todas as opiniões

(3)

256 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

WATCH for delays in services - they purposefully rescheduled until they were out of the contract and could bill me a huge amount!

TruGreen billed me for services outside the 1 year contract. The reason they gave for not performing the services during the contract period was the weather. Performing the services after the contract ended created over $300 in charges.
I was informed there would be charges, I thought they were simply rescheduling to do the promised lawn care.
There was absolutely no way to get beyond customer service to reach any intelligent life.
They said it was in the small print that once the contract ends, it doesn't matter if Trugreen fulfilled the 7 visits during the year or not.
Absolutely would NOT recommend.
Plus the lawn looked no better and crab grass seems to have spread even further.
HORRIBLE company.

1 de novembro de 2025
Opinião espontânea
logótipo da TruGreen - Maplewood

Resposta da TruGreen - Maplewood

Hi Samantha, we are sorry to hear this but appreciate the opportunity to review your account and make things right. Please email us at reviews@trugreenmail.com with your name and address so we can speak with you directly. We look forward to hearing from you.

Classificada 1 em 5 estrelas

If I could give 0 stars I would!!!!!!

If I could give 0 stars I would! This is by far the worst service both lawn wise and customer service!! We of course prepaid for 6 applications. The first 2 were done but the middle 2 were not. We called customer service several times to say the last 2 were not done. My husband works from home, and he said they never came. There was never a sign put in our lawn or paper copy in our door even though we requested that several times. The biggest way you know they didn't come is the weeds in our lawn!! They are horrible!! At first, we called to get our money back for the 2 applications they said they did but didn't. They agreed. They tried to keep us and kept saying we will be out to do the applications that were not done in 48 hours. They Never came. We Call again. They Never came. We Call again for the 3rd time and the same story, someone will be out in 48 hours. That has been well over a month and still no application to make up for what was not done plus still no refund. They keep saying the refund should show up in 7 to 10 days. At this point we cancelled our upcoming 2 applications. They agreed to refund us for the 2 that were said they were done but weren't and the upcoming 2. Still no refund even again after the 10 days. We call once again and of course they only have record of a refund for the 2 upcoming that we cancelled because of the horrible service. We still have not a received a refund of any sort!! I sure wish I would have read the reviews before I got their service. Next year I will go with Spring Touch! Plus I am not the type to write a bad review at all. This shows how horrible and Deceitful True Green is!!

2 de setembro de 2022
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logótipo da TruGreen - Maplewood

Resposta da TruGreen - Maplewood

Hi Shawna, we're sorry to hear you’ve canceled your service with us. Our goal is to provide great service for all of our customers and it sounds like we missed the mark for you. Please email us at reviews@trugreenmail.com with your name and account number so we can get in touch.

Classificada 1 em 5 estrelas

This company send me to a collection…

This company send me to a collection agency when i told them i need manager or someone in charge to call me. The telephone operator works from home. And cannot assist you. The company just want to spread chemical. When i complain about the weeds they just send someone to add more chemicals. Dont use them there is no customer service and all they do is poison you. Trugreen. Trully despicable.

9 de janeiro de 2022
Opinião espontânea
logótipo da TruGreen - Maplewood

Resposta da TruGreen - Maplewood

Hi Zoraida, we’re sorry to hear that you are having issues with our billing. Please email us at reviews@trugreenmail.com with your name and account number, and a member of our team will assist you from there. Thank you!

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