Really poor customer service
TruGreen started out great my first year of service. On the second year, I had to complain because the technician was not treating my backyard. They then sent someone out to treat the backyard. I really remember not paying for half service. Then the technician just stopped applying the weed treatment as my service plan stated. I called again and was told someone would be out, but was not given a date of when they would come. After waiting 4 weeks I cancelled my service.
Resposta da TruGreen - Plano
Hi Bill, we're sorry to hear you’ve cancelled your service with us. Our goal is to provide great service for all of our customers and it sounds like we missed the mark for you. If there is anything we can do for you at this time, please email us at reviews@trugreenmail.com so we can get in touch.