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TruGreen - Taylor Opiniões 

6
•
TrustScore: 2.5 em 5

2,5

22260 Pennsylvania, 48180 Taylor, MI, US

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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

Be warned about using TruGreen. They skipped huge parts of our complex. They improperly distributed product such that grass burned out in patches. (One of our owners checked up on them with his camera... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Trugreen killed my lawn this year and refused to take any responsibility for it. My lawn was emerald green last year and this year they destroyed it. The three homes on my street that used trugreen... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

A lady called to reschedule my appointment back in June 2024 I explained to to cancel to next year my funds were low. They rushed a tech out. Then I see someone spraying again inauguration I didn't as... Ver mais

Classificada 2 em 5 estrelas

Trugreen were paid to aerate and seed my lawn and I witnessed almost zero seed. Unlike the ease of past years, this time I had extreme difficulty in contacting someone by phone who would commit to co... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Tratamento de relvados
  2. também em
  3. Arborista
  4. Controlo de pragas
  5. Serviço de testes de solo

Escrito pela empresa

TruGreen has been the trusted choice for easy and affordable lawn care for over 50 years. We provide aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our community and loyal customers every day.

Escrito pela empresa

TruGreen Guarantee

Our work is backed by the TruGreen Guarantee

Our work is backed by the TruGreen Guarantee
TruGreen will gladly visit your property as needed between scheduled visits to ensure your satisfaction. Guarantee applies to annual plan customers only.

Informações de contacto

  • 22260 Pennsylvania, 48180, Taylor, MI, Estados Unidos da América

  • (734) 281-8655

2,5

Mau

TrustScore: 2.5 em 5

6 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 93% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,5

Todas as opiniões

(6)

256 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Trugreen killed my lawn this year and…

Trugreen killed my lawn this year and refused to take any responsibility for it. My lawn was emerald green last year and this year they destroyed it. The three homes on my street that used trugreen this year all look the same too. The worst on the street. Even people that dont care about there lawn and do nothing for it look better than mine. 100% rip off, dont waste your money. Do it yourself or use anyone else other than this garbage company.

Update after trugreen reply
Touching response, not a promise to fix the damage you have done to my once beautiful lawn, just to cancel my account. Not at all unexpected from such a horrible company. Good riddance.

16 de julho de 2026
Opinião espontânea
logótipo da TruGreen - Taylor

Resposta da TruGreen - Taylor

Hi Clay, we are sorry to hear this was your experience with us. Your account is fully canceled at this time. Please let us know if there is anything else we can do for you.

Classificada 2 em 5 estrelas

Be warned about using TruGreen

Be warned about using TruGreen. They skipped huge parts of our complex. They improperly distributed product such that grass burned out in patches. (One of our owners checked up on them with his camera with each visit.) As a longer term customer, we requested some price consideration for all the problems we had. No one got back to us and we did not return their 2026 contract. They came anyway, skipped part of our lawn (again) and sent us an invoice. As I said, be warned.

23 de março de 2026
Opinião espontânea
logótipo da TruGreen - Taylor

Resposta da TruGreen - Taylor

Hello there, thank you for allowing us to provide lawn care services for you and your lawn throughout the years. Our goal is to provide a hassle-free service, and we would like to apologize for letting you down. We would like the chance to review your account and provide assistance. Please email us at reviews@trugreenmail.com and our care team will follow up with you. Thank you!

Classificada 1 em 5 estrelas

Tru-green is not supposed to do…

Tru-green is not supposed to do anything to my backyard. I have dogs and kids and I don't want them playing in chemicals. Before I could get outside and stop them they got into the back yard and dumped a load of chemicals there. The chemical smell is overwhelming - even now, an hour later, it is still in my throat.
The last time they were supposed to fertilize. They drove off 3 minutes after getting here. I timed them. There was no fertilizer on the ground. I received no bill and found that they took it from my checking account without any authorization from me.
I have cancelled my account.

17 de abril de 2025
Opinião espontânea
logótipo da TruGreen - Taylor

Resposta da TruGreen - Taylor

Hi Carol, thank you for bringing this to our attention. Please email us at reviews@trugreenmail.com with your contact information as well as any additional details so our teams can review and get in touch. Thank you! -MS

Classificada 1 em 5 estrelas

Won't Cancel

A lady called to reschedule my appointment back in June 2024 I explained to to cancel to next year my funds were low. They rushed a tech out. Then I see someone spraying again inauguration I didn't ask for. Then several phone calls. Because they want $298.00. Then Jeff calls and tries to negotiate what I cancel over the phone. Now Trugreen wants $298..makes no sense.

15 de junho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

This service is the absolute worst

This service is the absolute worst. If you want to throw money away, hire these liars. I used to use lawn doctor for service but decided to give tru green a shot. My lawn has NEVER looked so bad.
Missed applications, weed infiltration, etc. I called numerous times to speak to a manager. Call center is a joke. Management is a joke. Finally called me back about 2 weeks later and said he will be here early last week. No show. No call.
One time, after I complained, they sent a guy out to do spot weed control. I have over an acre and a half and this guy was packing his stuff in 10 minutes. When I asked him how that's possible he was shocked and said he did it all and would do it again. 5 minutes later he was "done".
Guess what..about 10% of the weeds later died. That's what you get when you hire lazy people.
I will not be paying the fee for my last application. Maybe they will send out a manager to collect...I hope!
Truly unprofessional company. I don't know how they stay in business.
By the way my area is covered by the Tru green in Upper Saddle River NJ but they are not listed in this websites dropdown.

13 de setembro de 2021
Opinião espontânea
logótipo da TruGreen - Taylor

Resposta da TruGreen - Taylor

Hello Louis, we appreciate you letting us know about this situation. We would like to apologize for any inconvenience this may have caused, and our team is more than happy to help. Would you please email us at reviews@trugreenmail.com with your name and account number so we can work toward a resolution? Thank you!

Classificada 2 em 5 estrelas

Understaffed Customer Service

Trugreen were paid to aerate and seed my lawn and I witnessed almost zero seed. Unlike the ease of past years, this time I had extreme difficulty in contacting someone by phone who would commit to correcting Trugreen's mistake. After leaving a critical review on the Trugreen site - (which was not user friendly), and leaving a similar review on Trust Pilot, I have been contacted by Trugreen saying they are going to reseed.

19 de agosto de 2021
Opinião espontânea
logótipo da TruGreen - Taylor

Resposta da TruGreen - Taylor

Hi David, thank you for sharing your experience. We always want to put our customers first, and I apologize that we fell short this time. We would love to get more information from you so we can work toward a resolution for you. Will you please email us at reviews@trugreenmail.com with your name and account number? Thank you!

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