Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Despite receiving an immediate response after ordering and five spam mailings to get me to buy another product, It took 3 weeks for them to mail out my one item. I had to contact them in order to get any confirmation of mailing. The website thinks my order does not exist. I am still waiting four weeks later.
Got an unsolicited email from a company called Truly Free. Which is funny, because the only thing truly free was the laugh I had when I saw the price. They shout about 100 free loads of laundry soap. Then you click through and find out you still have to spend 39 dollars to get the free part. It is like calling yourself Honest Dave while picking pockets on the bus.
They send marketing without consent. They promise free stuff that is not free. And they slap the CEO’s name on it like it is something to be proud of. Truly Free feels less like a brand and more like a punchline. I did not buy and I did not get anything free. I only got spam and a reminder that truth in advertising died years ago.
This company was recommended to me. I was very pleasantly surprised at how well the products work. They smell amazing and are reasonably priced. I love that there’s no harsh chemicals and products are non-toxic. Products I tried: laundry wash scented, dishwasher soap and dish soap. All work excellently, just as name brands.
I love how the company partners with Cleaning for a Reason to provide non-toxic cleaning for cancer patients as well as its safe-house and orphanage support. All around great company.
One month after I made my first purchase from this company, a duplicate shipment arrived and the second order was automatically billed to my credit card on file. I called customer service who advised that I had signed up for the monthly delivery by accepting the initial discounted order. I had made the order from my mobile and just didn't read the offer carefully enough. Even though this mistake was on me, customer service immediately refunded the full purchase price, cancelled the monthly service and told me I could keep the delivered products even though I offered to return the shipment. This is the best customer service experience I have had in quite some time and it speaks volumes regarding this company's integrity.
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.
