Trustedhomesolutions Opiniões 

208
•
TrustScore: 4 em 5

3,9

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Classificada 5 em 5 estrelas

We were looking for battery storage for our 11 year system. Shane came to talk us through our options. He was very knowledgeable and not pushy, answered all our questions. We were booked in a week... Ver mais

Classificada 4 em 5 estrelas

Tina was really kind and explained the project fully. We had to ring her a few days later to clarify some points and she came back to us promptly and answered our queries. Neil the engineer fitted t... Ver mais

Classificada 1 em 5 estrelas

Since the installation I have found very poor after sales service. They promised guarantee paperwork and a wi fi booster to improve comms with the battery. Neither have been produced and now I get no... Ver mais

Classificada 5 em 5 estrelas

We had an educational visit from Shane. We always knew we were going to have batteries but needed assurances which he explained fully. Tod arrived with a lovely happy manner, explained every step to m... Ver mais

A empresa respondeu


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

208 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 14% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,9

Todas as opiniões

(208)

32 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

5* Solar Panel and Battery Installation- Higly Recommend

We had solar panels and battery installed last month. We found the company very professional, polite and efficient (the neighbours even stopped us to comment on how lovely the installation team were). Communication was excellent as was the service we received. There was no mess, the panels and battery were well placed and considered. On the first night we could see we were already saving on our energy - given that it had been a drizzly, cloudy day we were really not expecting that!! Thank you Trusted Solutions for a first rate, 5 star installation. We look forward to seeing you when you go to do our neighbours who are so impressed they have now asked for your contact details!! Very highly recommended.

23 de fevereiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great service . Highly recommend

We had our new solar panels fitted by this company and from start to finish they gave excellent service ! All of the team I found very polite and professional . I look forward to now saving money on my energy bills . Thanks guys

8 de março de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Professional service - Highly recommend

I recently had a solar battery installed by this company and I couldn't be happier with the results. I've been able to save approximately £110 a month on my electricity bill, which has made a significant impact on my household expenses. The installation process was efficient and the staff were knowledgeable and professional. I highly recommend this company to anyone looking to make a positive impact on the environment and their wallet!

5 de janeiro de 2023
Opinião espontânea
logótipo da Trustedhomesolutions

Resposta da Trustedhomesolutions

Hello Mr Russell,

Thank you for your review, we appreciate your kind words and look forward to working with you in the future.

Kind Regards,
Trusted Home Solutions

Classificada 5 em 5 estrelas

Deposit refund delay has been explained & resolved

We had an issue with deposit refund not happening quickly, but we are pleased to say that this has now been resolved to our complete satisfaction. Rather than just deleting our earlier negative review, we think it is better to let it be seen that the company resolves things professionally.

9 de março de 2023
Opinião espontânea
logótipo da Trustedhomesolutions

Resposta da Trustedhomesolutions

Good evening Chris,

Thank you for your review but we believe you may have the wrong company as we don’t have a Chris Snowdonia in our system. However, we are happy to help if you could forward us your full details to our email info@trustedhomesolutions.co.uk

Best Regards,

Trusted Home Solutions

Classificada 5 em 5 estrelas

Highest Recommendation

We are most grateful to Shane for his initial visit explaining everything about the battery for our 12 pv panels which we had installed about 11 years ago. We agreed on an installation date just before Christmas 2022 and Jack appeared to effect the installation as agreed. His work was of the highest quality and carried out with great care. He completed the task quickly, efficiently and with no fuss. There was one element of the installation which required an upgrade which Jack asked to be done by others remotely without which the battery could not be fully operational. After Christmas, he kindly monitored it from his home and found it was not working properly and so agreed with the Director, Shay, that he would return to carry out the upgrade for which he borrowed a USB stick. He duly returned very soon after Christmas and quickly brought the battery into operating status. We are delighted with the operation of the battery. We were particularly impressed with Jack’s devotion to the cause especially as it was over the Christmas/New Year period and his determination that it would all work perfectly which he would monitor. We are most grateful to him. We recommend Trusted Home Solutions and Jack’s work unreservedly.

23 de dezembro de 2022
Opinião espontânea
logótipo da Trustedhomesolutions

Resposta da Trustedhomesolutions

Hello Mr East,

Thank you for your review, we appreciate your kind words and look forward to working with you in the future.

Kind Regards,
Trusted Home Solutions

Classificada 5 em 5 estrelas

Great company

Great company. From the initial survey with David through to completion. We are extremely happy with our new system and looking forward to saving some money. Thanks again

30 de janeiro de 2023
Opinião espontânea
logótipo da Trustedhomesolutions

Resposta da Trustedhomesolutions

Hello,

Thank you for your review, we appreciate your kind words and look forward to working with you in the future.

Kind Regards,
Trusted Home Solutions

Classificada 5 em 5 estrelas

Battery Support for PV Solar PanelsFrom initial contact through…

From initial contact through installation and follow up the personnel of Trusted Home Solutions were very professional and friendly. The equipment suggested a battery system to support our PV Solar panels since installed has provided to be very effective and is genuinely saving us money. It has been so effective that I am considering enhancing our system.

16 de novembro de 2022
Opinião espontânea
logótipo da Trustedhomesolutions

Resposta da Trustedhomesolutions

Hello,

Thank you for your review, we appreciate your kind words and look forward to working with you in the future.

Kind Regards,

Trusted Home Solutions

Classificada 5 em 5 estrelas

What a fantastic company

Perfect from the very start. 1. telephone was direct and acted on directly. 2. Sales person gave all the facts and did not bamboozle with info I did not need. 3. DEAN and team were seamless in the fitting and moving solar panels. Thankyou so very much for guiding us the the mine field of battery installation.

10 de janeiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Seems like a very good company to deal with.

Seem to be a very good company to deal with. Very polite and helpful over the phone answering any questions and queries simply and not using any technical jargon. The installers were very efficient and worked quickly and cleanly leaving no mess behind and explained the workings of the system. All we need now is some sun!!!!

23 de janeiro de 2023
Opinião espontânea
logótipo da Trustedhomesolutions

Resposta da Trustedhomesolutions

Hello,

Thank you for your review, we appreciate your kind words and look forward to working with you in the future.

Kind Regards,

Trusted Home Solutions

Classificada 5 em 5 estrelas

Trusted Home Solutions. om a phone call to Victotia coming

From a phone call to Victotia coming, its all gone really well. Had a 6.5kw battery fitted this week. The engineer was very efficient and kept tidy. Explained it all to me at the end. Had a telephone call from the company, asking if everything is good. To phone them if any problems, happy to help.
Would recommend this company.
Christine.

24 de janeiro de 2023
Opinião espontânea
logótipo da Trustedhomesolutions

Resposta da Trustedhomesolutions

Hello,

Thank you for your review, we appreciate your kind words and look forward to working with you in the future.

Kind Regards,

Trusted Home Solutions

Classificada 5 em 5 estrelas

Installation of Growatt Battery and Inverter

The electrician arrrived as scheduled. The installation was carried to an extremely neat and professional standard.

18 de janeiro de 2023
Opinião espontânea
logótipo da Trustedhomesolutions

Resposta da Trustedhomesolutions

Hello Mr Watson,

Thank you for your review, we appreciate your kind words and look forward to working with you in the future.

Kind Regards,

Trusted Home Solutions

Classificada 5 em 5 estrelas

Had a battery installed

Had a battery installed. Engineer who came was efficient and kept us well informed during the installation. The whole process was a good experience.

14 de dezembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Highly recommend

I’ve had my new 16 panel 6.5kw solar panel system fitted for just over 6 months. Really happy with everything. Really helpful and would recommend.

28 de julho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Really impressed

Really impressed! I had a cold call regarding a new battery to go with my 10 year old solar panels and I agreed because it’s something I’ve been thinking about for a while now. I had a visit the next day from a surveyor called Kingsley. He was really helpful and explained it wouldn’t effect my generation meter and I could save well over £100 a month on my electricity. He wasn’t pushy and I was glad about that as I’m elderly now and don’t like that pressure. I came back to him a few days later and he came back to complete the paperwork and battery was installed a week later. Very impressed with the battery and service.

11 de novembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Highly recommend Trusted Home…

Highly recommend Trusted Home Solutions, from start to finish they were very professional both Sophie and Jordan in the sales team have been extremely helpful throughout the whole process. Very pleased with the end result of the work carried out.

8 de novembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Very impressed

At first I was sceptical about this company as they cold called us! However, we are very pleased with our new solar panels. The surveyors and fitting team were very knowledgeable, they worked efficiently and stuck to the original agreed price.

15 de novembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Extremely pleased with the installation…

Extremely pleased with the installation of our new solar battery, we also decided to have our inverter replaced whilst the team was here as it was nearly 12 years old. We would highly recommend this company, everything ran smoothly from beginning to end.

Thanks again, Mr Brennan

2 de novembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

One happy customer

One happy customer. I’ve had my second battery installed and would have no hesitation in recommending this company to friends and family. Great communication and efficient insulation and all round a fantastic job.

9 de junho de 2022
Opinião espontânea

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