I just received my RLT oral care device last week & could already tell that my gums were less aggravated after 2 uses. It stopped working after only 3 uses though. But when I reached out to HealRa... Ver mais
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I am a happy customer. It definitely had a positive effect on my receiving gums. after one year of daily use, it ceased to work, I contacted Healray and they have told me they will be shipping a repl... Ver mais
great customer service. purchased year ago. I recently bought a different brand device to try and it doesn't compare. Healray is much better
I previously complained about my shipment going all in on the product: the device, gel, toothpaste, even the consultation. Now that I got everything, used the device regularly, and changed parts of m... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Love your smile! Improve your oral microbiome and get healthier gums and teeth in just 5 minutes a day! Made by Dentist Dr. Ratmiroff.
Informações de contacto
Estados Unidos da América
- +1 (800) 296-7108
- support@tryhealray.com
- tryhealray.com
3,7
Aceitável
132 opiniões
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My device stopped working and i…
My device stopped working and i contacted the company. They were very prompt in sending a new one out. It just takes about 3 weeks to get to Australia. Good service.
20 de abril de 2026
Opinião espontânea
Resposta da HealRay
Hi Michele! Thank you so much for your feedback 😊 We’re glad to hear our team was able to assist you promptly with a replacement.
We appreciate your patience with the delivery time to Australia, and we’re happy the experience has still been a positive one.
Added Oral RLT Therapy Device
I have used other RLT devices for a few years now and recently added HealRay to my routine to specifically target dental health. I know the benefits of RLT and not surprised that the sensitivity in my gums and teeth improved. Also, the design of the soft toothbrush provided is gentle and effective on my teeth and gums. Recommend this device and the general benefits of RLT.
13 de maio de 2026
Opinião espontânea
Resposta da HealRay
Hi Michale, thank you for your feedback 😊 We’re glad to hear you’ve noticed improved gum and tooth sensitivity and that the soft toothbrush works well for you.
We truly appreciate your recommendation and support
Awesome company
Awesome company, great product , my bleeding reduced in the first week like 70%, very happy with it, had a problem with my unit, they send me a replacement, no questions!!! Love it!!
11 de maio de 2026
Opinião espontânea
Resposta da HealRay
Hi Radames, Thank you so much for sharing this.
We’re really happy to hear you noticed a big improvement so quickly and that your bleeding has reduced that’s amazing progress. Sorry you had an issue with your unit, but we’re glad we could get a replacement to you right away.
Impressed!
I purchased 2 units in January, for my husband and myself. Recently one stopped charging. I contacted the company and they immediately dispatched a new unit, no questions asked. Very impressed! Also, my dentist commented that my "pockets" are significantly improved from my last checkup 4 months ago. Even more impressed!
5 de maio de 2026
Opinião espontânea
Resposta da HealRay
Hi Roseanna, Thank you so much for your feedback!
We’re glad our support team could assist you quickly and that you’re happy with the service. It’s even better to hear about the improvement in your gum health that’s exactly what we aim for.
I ordered a Healray and had been using…
I ordered a Healray and had been using it for a couple of weeks when it needed charged again. I put it on charge and it didn't charge at all and started flashing red and green. I contacted Healray and they immediately agreed to send me a replacement. I am very excited to continue to use this product as I have receding and thin gums.
1 de maio de 2026
Opinião espontânea
Resposta da HealRay
Hi Jennifer, Thanks so much for sharing.
We’re really sorry about the charging issue, but glad we could quickly send a replacement for you.
Excited for you to continue your Healray journey, consistent use can really help support healthier gums 😊
Let us know if you ever need anything!
Great Results after 4 days!
After just 4 days of using this, the bleeding has stopped and certain teeth are already feeling stronger! I am very pleased, I was skeptical at first, but definitely blown away now.
4 de maio de 2026
Opinião espontânea
Resposta da HealRay
Hi Teresa,
Wow this is amazing to hear! 💙 We’re really glad that in just 4 days you’ve already noticed less bleeding and stronger teeth that’s a great sign that your gums are responding well to the therapy.
It’s completely normal to feel skeptical at first, so we’re even happier that the results have exceeded your expectations!
I had bleeding gums and my gums just…
I had bleeding gums and my gums just felt inflamed. After some research I saw that red light therapy coul help.After a week using it morning and night I could tell a difference. I will continue to use this device.
22 de abril de 2026
Opinião espontânea
Resposta da HealRay
Hi Gina,
Thank you so much for sharing your experience with us 💙
Red light therapy works at a cellular level to help reduce inflammation and support healthier gum tissue, so seeing early changes like less bleeding and improved comfort is a great sign. With continued use, many customers notice even more benefits over time.
Since adding this to my oral hygiene…
Since adding this to my oral hygiene routine my teeth have become stronger and my gums are growing back!! Some spots more than others, but it was expected with some areas having more damage from periodontitis. Some of my teeth used to move a little, now they dont. I can see and feel the difference after two months of use. I will continue using it, it’s working for me!!
16 de abril de 2026
Opinião espontânea
Resposta da HealRay
Hi Aitor! Thank you so much for sharing this!
We’re really happy to hear you’re noticing such positive changes and feeling a difference after two months of use. Your consistency is great, and we truly appreciate your support. We’re here anytime you need us 💛
Im not sure if I can use it because I…
Im not sure if I can use it because I have a crowns. It doesn't say anything about it.
14 de abril de 2026
Opinião espontânea
Resposta da HealRay
Hi Alena, Thanks for your question—this is a good one.
In general, dental crowns are typically compatible with red light therapy devices like Healray. The light works on the gums and surrounding soft tissue, not the crown material itself, so it should not damage or affect your crowns.
That said, since your situation is specific, we recommend being a bit cautious at first:
-Start with shorter sessions to see how your gums feel
-Use it gently without pressing the device too firmly against the crown area
-Stop and consult your dentist if you notice any discomfort
Good product, great customer service
I am happy with this devise. It is easy and feels great! When I had an issue with the gel pen, Jusmine took care of it completely and quickly. I am very impressed with this company and recommend.
13 de abril de 2026
Opinião espontânea
Resposta da HealRay
Hi Karen, Thank you so much for your lovely feedback! We’re really happy to hear that you’re enjoying the device and that it feels easy and comfortable to use.
We appreciate your trust and recommendation, and we’re always here if you need anything 💛
I have just purchased this for $139.97…
I have just purchased this for $139.97 Australian dollars, next minute I am being charged $170.23 Australian dollars (a separate transaction) for a six pack of gel, I have immediately phoned Paypal and they have issued a dispute, the lady at Paypal even said the gel has cost more than the device. The company has 10 days to reply to Paypal the lady said, I would never have paid $170.23 for a six pack of gel, I actually do not think anyone on the planet would. We will see what happens, let us hope the device works!!
10 de abril de 2026
Opinião espontânea
Resposta da HealRay
Hi Lisa,
Thank you for bringing this up, and we’re sorry for the confusion.
To clarify, the six-pack Gum Care Gel is priced at $119.82 USD. Since your payment was made in Australian dollars, the final amount you see depends on PayPal’s exchange rate at the time of the transaction, which can differ from standard market rates. In some cases, PayPal may also include conversion or processing fees, which can increase the total amount reflected in AUD.
Based on recent exchange rates, $119.82 USD can convert to approximately $170–$190 AUD, so the amount charged falls within the expected converted range.
However, we understand this may not have been clearly communicated during checkout, and we sincerely apologize for any confusion this has caused.
We understand this wasn’t clearly communicated and apologize for the concern. We’ll also respond to your PayPal dispute to help resolve this as quickly as possible.
Please feel free to reach out if you have any questions—we’re here to help.
-Jusmine
When I first received my healray…
When I first received my healray device, it stopped working after about two weeks but after contacting customer services there was no problem in getting it exchanged ( once I had sent videos of the issue). I have been using all of the products for quite a few months now and can't say that I have noticed any change. I have been suffering with periodontitis for a number of years and after a visit to my dentist, I asked how my gums were( expecting the usual' in a terrible state' answer.
Instead, she said that my teeth and gums were good and manageable. She had me seeing her every 3 months but now ( because of how things are looking) 6 months! So obviously something is working. It is a long, slow process and you can't afford to miss with your routine. But obviously something must be working if the dentist has extended my visits to the practice. She can obviously see something that I can't.
Thanks healray 👍
6 de abril de 2026
Opinião espontânea
Resposta da HealRay
Hi, David! Thanks so much for sharing your experience! We’re sorry about the initial issue, but glad it was sorted quickly. It’s great to hear your dentist has seen such positive changes—even if they’re not always easy to notice yourself. Your consistency is clearly paying off—keep it up, and thanks again for trusting Healray! 😊
Follow up Review after I Received My Order in September
I previously complained about my shipment going all in on the product: the device, gel, toothpaste, even the consultation. Now that I got everything, used the device regularly, and changed parts of my diet. When I visited the dentist, she diagnosed that I have MMP-8 and Stage 2-3 Periodontitis! Right now, I have one toothache on each of the quadrant! Did I do something wrong?!
1 de abril de 2026
Opinião espontânea
Resposta da HealRay
Hi, we understand how concerning this must feel.
First, we want to reassure you that HealRay red light therapy does not cause periodontitis or elevated MMP-8 levels. These are signs of an underlying gum condition that typically develops over time, often before symptoms become noticeable.
As a dentist, I’d explain that periodontitis is commonly influenced by things like long-term plaque and tartar buildup, bacteria below the gumline, genetics, immune response, smoking, stress, systemic health conditions (like diabetes), and even past gaps in oral care. Sometimes it progresses quietly, without obvious symptoms, until it reaches a more advanced stage.
In fact, improving your routine and diet are very positive steps. However, at Stage 2–3 periodontitis, professional treatment is essential—this may include deep cleaning (scaling and root planing), possible medications, and close monitoring by your dentist or a periodontist.
Using supportive tools like HealRay can be part of a good home care routine, but they don’t replace clinical treatment when gum disease is already present.
My advice: please see your dentist or a periodontist as soon as possible so this can be properly managed. The good news is that with the right care and consistency, this condition can absolutely be controlled.
We’re here to support you—feel free to reach out anytime.
Best,
Canlas,DMD
I’ve been using 10 days my gum getting…
I’ve been using 10 days my gum getting better healthy, no more bleeding teeth look strong, I could eat candy without sensitive thanks to Healray love it
30 de março de 2026
Opinião espontânea
Resposta da HealRay
Hi there! We're so happy it works for you! :) thank you for sending us your feedback
I have used it for two weeks
I have used it for two weeks, every day for 5 to 10 minutes. I cannot tell any difference.
29 de março de 2026
Opinião espontânea
Resposta da HealRay
Hi Lois! Thanks for sharing your experience 😊
Two weeks is actually a bit too early to notice visible changes in your gums. Collagen production is a slow process, so improvements take time to develop.
Most of our customers at HealRay typically start seeing noticeable changes after about 2–3 months of consistent daily use, especially when combined with proper oral hygiene.
We recommend continuing your routine a bit longer—you’re still in the early stages, and results should become more apparent with time. Let us know if you have any questions along the way, we’re here to help!
Happy with the purchase
Hello. I’ve been using the product for almost 2 weeks. My gums are definitely less irritated and coming back to its original color. After 3 days of using i started to see the difference in color. After the first use my mouth felt less sore. Give it a try.
16 de março de 2026
Opinião espontânea
Resposta da HealRay
Hi, Ewa!
Thank you so much for sharing your experience!
We’re really happy to hear that you noticed improvements so quickly and that your gums are feeling better. Your feedback means a lot to us, and we truly appreciate your support. 😊
I'd order product from them and they…
I'd order product from them and they delivered it at wrong address.I'd message them about the address and give the right one, they replied to me that they fixed it already but still send it to the wrong address.I'm disappointed how the company didn't help me.
28 de fevereiro de 2026
Opinião espontânea
Resposta da HealRay
Hi Elsa, we sincerely apologize for your experience. While some issues during delivery can occasionally be beyond our control, we take full responsibility and are committed to improving our service moving forward. Please rest assured that in cases of failed deliveries, we always ensure our customers receive a refund. Thank you for your understanding.
I would like to appreciate the HealRay…
I would like to appreciate the HealRay staff, they are amazing always I’m getting replies for my emails. The team is wonderful, I have ordered a charger for my device cz my charger was broken they send me not only the charger the device as well. I really appreciate it. The device also works me for my gum. Thank you again
28 de fevereiro de 2026
Opinião espontânea
Resposta da HealRay
Thank you so much for your kind words!
We really appreciate your feedback and look forward to supporting you whenever you need.
Healray inferred device
I’ve just bought this product, I had a few questions so I contacted the support team, I spoke with Lucy who was very helpful and very efficient and resolved all my concerns. This product feels lovely and I’m happy so far with it.
27 de fevereiro de 2026
Opinião espontânea
Resposta da HealRay
Thank you so much for your kind words! We’re thrilled to hear that Lucy was able to assist you and that you’re enjoying your HealRay product.
We really appreciate your feedback and look forward to supporting you whenever you need.
They don’t even deserve one star they…
They don’t even deserve one star they are fraud and scammed me out of a $109 they never sent the product and have been lying over a year about a refund. I am going to report this scam to the BBB as they are a fraud scheme and need to be investigated
27 de janeiro de 2026
Opinião espontânea
Resposta da HealRay
Hey Tiara,
We’re very sorry for the frustration this situation has caused. Please be assured that your order has been refunded on our end.
If you still do not see the funds in your account, we recommend contacting your bank or payment provider to confirm the transaction. You may also file a dispute with them if necessary, as they can trace and release the funds directly.
We truly apologize for any inconvenience and are happy to provide any details needed to assist with the dispute process.
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