Trysculptique Opiniões 

575
TrustScore: 4 em 5

4,2

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Classificada 5 em 5 estrelas

I had an issue with receiving my offered additional 10% discount so I called customer service. Cookie answered my call and was very nice and helpful! She immediately fixed the issue and I was sent an... Ver mais

Classificada 2 em 5 estrelas

I sent 3emails, 3days in a row and never received a response! The first email was sent immediately after I received confirmation of my order. In those emails I specifically asked to have one of... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had a problem with an order - caused by myself, not Sculptique - and I worked with Desiree to get it resolved. She was awesome. My issue was handled immediately and the follow up by her was very t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The Customer Service was awesome. I dealt with Desiree and John. Due to a different medical problem, I was unable to continue with the product. Both of them were more than happy to help me cancel the... Ver mais

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Informações de contacto

4,2

Bom

TrustScore: 4 em 5

575 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 76% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(575)

573 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Honest help

Service rep,Cookie, was very helpful and understood our issue. She was thoughtful and professional.

17 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Mary J was fantastic

Mary J was fantastic. She explained my problem solution completely and then she fixed it. She is a perfect compliment to your Customer Care Staff.

I Thank her completely.

Charles Adam

17 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I had an issue with receiving my…

I had an issue with receiving my offered additional 10% discount so I called customer service. Cookie answered my call and was very nice and helpful! She immediately fixed the issue and I was sent an email so I could see the correction! That is great customer service! She also answered a question I had concerning the subscription! I am very happy with the service! Thank you Cookie! 😊

16 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic Customer Service

Sculptique delivers excellent products, especially if you are looking for effective help with Lymphatic System drainage. Even more impressive is their customer service! I reached out to Desiree to help me with my account, and she responded immediately with a friendly, professional solution and followed through quickly to resolve my issue. Fantastic! Desiree and this company treat customers like valued members of their family. I recommend Sculptique very highly!

17 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Mary J was awesome

Mary J was awesome. She helped me with my concern and the process was very easy.

16 de julho de 2026
Opinião espontânea
logótipo da Trysculptique

Resposta da Trysculptique

Hi Rob,

We're so glad Desiree and John could step in and make things easy for you during a difficult time. Health comes first, and we truly appreciate you sharing that with us it means a lot that you felt supported every step of the way.

Sculptique is made with care for those who are ready for it, and we hope that when the time is right for you again, we'll be here to welcome you back.

Classificada 1 em 5 estrelas

TERRIBLE EXPERIENCE with this company

TERRIBLE EXPERIENCE with this company. I canceled subscription mid May, then received notice in mid July of their intent to ship new order. I immediately contacted them to not ship the order because I’d emailed two months before to cancel and sent them proof. I told them that they’d made an unauthorized charge to my account and asked that they put the money back. They acknowledged receiving my cancellation notice but failed to note it in my account. They have refused to put the money back into my account and refused to pay for the return postage on products that they sent because they failed to cancel my subscription after a 2 month notice to do so. On top of that, the product doesn’t work!! I will never buy from them again!

15 de julho de 2026
Opinião espontânea
logótipo da Trysculptique

Resposta da Trysculptique

Hi Altamese,

We're truly sorry to hear about your experience that sounds incredibly frustrating, and we understand why you'd feel let down. We want you to know that we hear you, and we're committed to making this right.

Your subscription has been cancelled, and we are issuing a full refund for that unauthorized charge. We'll also cover the return postage — please email us at info@trysculptique.com so we can send you a prepaid label right away. No one should have to chase down a cancellation they already requested, and we're reviewing our processes to make sure this doesn't happen again.

When it comes to Sculptique, we truly believe in what we've created, and we're sorry it didn't deliver the results you were hoping for. We'd love the chance to make this right and hope you'll give us the opportunity to restore your trust.

Classificada 2 em 5 estrelas

No email correspondence

I sent 3emails, 3days in a row and never received a response!
The first email was sent immediately after I received confirmation of my order. In those emails I specifically asked to have one of the items removed from my order before they were shipped.
Unfortunately and unfairly, I now have to pay the shipping fees to send back the item I didn’t want! And then wait for reimbursement.
Upon receiving my order, I immediately called for Customer Support. Cookie was kind, understanding and helpful in guiding me through the return process.
Thank you, Cookie!

16 de julho de 2026
Opinião espontânea
logótipo da Trysculptique

Resposta da Trysculptique

Hi Stephanie,

We appreciate you sharing this and you're right to expect a response to your emails, especially when you reached out before your order even shipped. That shouldn't have happened, and we're sorry for the frustration it caused.

We hear you on the return shipping too, and we want to make this right. Please email us directly at info@trysculptique.com and mention this review, and we'll personally ensure your return shipping is covered and your refund is handled promptly. You deserve a fair resolution without paying for a mistake that wasn't yours.

Classificada 5 em 5 estrelas

The Customer Service was awesome!

The Customer Service was awesome. I dealt with Desiree and John. Due to a different medical problem, I was unable to continue with the product. Both of them were more than happy to help me cancel the product purchase and refund the purchase price. Their company has great customer service representatives.

16 de julho de 2026
Opinião espontânea
logótipo da Trysculptique

Resposta da Trysculptique

Hi Nanjean,

We're so glad Desiree and John could step in and make things easy for you during a difficult time. Health comes first, and we truly appreciate you sharing that with us it means a lot that you felt supported every step of the way.

Sculptique is made with care for those who are ready for it, and we hope that when the time is right for you again, we'll be here to welcome you back.

Classificada 5 em 5 estrelas

When I had subscription question

When I had subscription question. MaryJ was a great help. I appreciatedher great customer service.

16 de julho de 2026
Opinião espontânea
logótipo da Trysculptique

Resposta da Trysculptique

Hi Ann,

We're so glad MaryJ could help sort out your subscription questions that's exactly the kind of support we want every Sculptique customer to experience. Knowing you felt taken care of means the world to us.

Sculptique is all about supporting your wellness journey consistently, and we're honored to be part of yours. Whenever you need us again, we're just a message away.

Classificada 5 em 5 estrelas

My representative was very courteous…

My representative was very courteous very knowledgeable and very, very fast on getting what I needed accomplished. She is truly a good access to the company.

16 de julho de 2026
Opinião espontânea
logótipo da Trysculptique

Resposta da Trysculptique

Hi John,

We love hearing how quickly and smoothly things came together for you that's exactly the kind of experience we want every Sculptique customer to have. Knowing our team could get you what you needed with such care and speed tells us we're doing something right.

Sculptique is designed to support your wellness in a consistent, meaningful way, and we're so glad we could be part of your journey. Whenever you're ready for more, we'll be here.

Classificada 5 em 5 estrelas

I had a problem with an order

I had a problem with an order - caused by myself, not Sculptique - and I worked with Desiree to get it resolved. She was awesome. My issue was handled immediately and the follow up by her was very timely. Customer support - excellent!

14 de julho de 2026
Opinião espontânea
logótipo da Trysculptique

Resposta da Trysculptique

Hi Wes,

We love that you reached out when things got a little mixed up and that Desiree was there to get everything sorted quickly. It means so much that you trusted us with it, and we're glad the whole experience left you feeling good about Sculptique.

When you're ready to continue your wellness journey with Sculptique, we'd love to have you back anytime.

Classificada 4 em 5 estrelas

Desiree has been the person assisting…

Desiree has been the person assisting me and she's been very helpful. I wish customer service was always this great!

Thank you,
Cassie Nankee

30 de junho de 2026
Opinião espontânea
logótipo da Trysculptique

Resposta da Trysculptique

Hi Cassie,

We're so glad Desiree's helpfulness made such a positive impression that wish for every experience to feel this way truly means a lot to us, and it inspires us to keep that same care at the heart of everything we do.

At Sculptique, we pour that same thoughtful attention into every detail of what we create, so your wellness journey feels just as supportive and seamless as the care you received. We'd love to welcome you back anytime you're ready. 💛

Classificada 5 em 5 estrelas

I needed to adjust the order…

I needed to adjust the order eliminating 2 components. Nikki was very polite and helpful in providing the refund.

10 de julho de 2026
Opinião espontânea
logótipo da Trysculptique

Resposta da Trysculptique

Hi Julie,

We're truly grateful for your kindness. We're so sorry there was a misunderstanding with your order, but we're especially touched that you felt Desiree was there to help you through it. You mentioned how helpful she was in addressing the matter, and that gentle, understanding support is exactly what we hope every person who reaches out to us experiences. She'll be so happy to know she made things right for you.

That same thoughtful care and quiet reliability is at the heart of Sculptique, a product we've crafted with genuine attention, designed to bring you steady comfort and lasting ease that fits your life, simply and without complication. We hope it continues to be something you truly enjoy having.

Classificada 5 em 5 estrelas

Mary J was empathetic and very kind and…

Mary J was empathetic and very kind and helpful.

15 de julho de 2026
Opinião espontânea
logótipo da Trysculptique

Resposta da Trysculptique

Hi Thom,

We're truly touched by your words. It means so much to us that Mary J was empathetic and kind, and that her helpfulness shone through when you needed it most. You mentioned how she truly understood and cared, and that gentle, heartfelt support is exactly what we hope every person who reaches out to us feels. She'll be so happy to know she made such a meaningful difference for you.

That same quiet warmth and genuine care is woven into everything about Sculptique, a product we've crafted with thoughtfulness, designed to bring you steady comfort and lasting quality that you can trust day after day. We hope it becomes something you truly treasure having in your life.

We would be genuinely honored to welcome you back anytime. You're always part of our Sculptique family.

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