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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Can’t fault Tubsforhire from start to finish. Having mistakenly ordered two hot tubs for the same weekend without realising they were very fast to refund my overpayment. Then offered us a couple of fr... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Instructions on what I needed to do before delivery were clear and a reminder sent just before hand (which required quick action to defrost the hose!). Set up was quick and again instructions were cle... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Booked a hot tub for a week for my wife's birthday. Great service, no stress drop off and pick up and great communication. It was pretty easy to look after thanks to Simons instructions. A lovel... Ver mais

Classificada 5 em 5 estrelas

Booom...what a time we had, absolutely fantastic. Top-drawer service, i was a bit sceptical with the intial lack of communication, however people please be reassured that these guys will deliver. It w... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de banheiras de hidromassagem

Escrito pela empresa

Tubs4hire hire out a range of fantastic inflatable hot tubs, offering party packages as well as hot tubs only.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

134 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(134)

5 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

We are returning customers because…

We are returning customers because Tubs4hire provides a great service, clean tubs, and clear communication.
“Don’t change a winning team”

26 de junho de 2021
logótipo da Tubs4hire

Resposta da Tubs4hire

So nice to hear your feedback. Thanks!

Classificada 5 em 5 estrelas

I would highly recommend Tubs4hire

I would highly recommend Tubs4hire. They were very friendly and efficient when setting up in our garden. We had the tub for six days and enjoyed every minute. It made my wife's 50th a very special occasion. Thank you so much guys.

23 de junho de 2021
logótipo da Tubs4hire

Resposta da Tubs4hire

So glad your wife liked the tub. Thanks for the review!

Classificada 5 em 5 estrelas

Great tub, comfy for 6 ladies.

I hired this Tub for my daughters small Hen party. It was perfect, we had a lovely day and having the hot tub made it that bit more special. Easy to use website and good communication with The Team. Thank you.

19 de junho de 2021
Classificada 5 em 5 estrelas

Absolutely brilliant service

Absolutely brilliant service, would definitely use again and have recommended to lots of friends and family! Thank you Tubs4Hire!

9 de junho de 2021
logótipo da Tubs4hire

Resposta da Tubs4hire

No, thank you!

Classificada 5 em 5 estrelas

Happy 14th!

We had a wonderful weekend with our tub and the kids are already in fierce negotiations with us for our next hire. The customer service was excellent.

23 de maio de 2021
logótipo da Tubs4hire

Resposta da Tubs4hire

That's great to hear, hope to see you soon!

Classificada 5 em 5 estrelas

Great service, great tub!

We loved our hot tub! Prompt and friendly deliver with clear, idiot-proof instructions on how to use it. No issues with the tub and no fuss on collection. Overall, stress free. Would use again.

20 de maio de 2021
Classificada 5 em 5 estrelas

Such a fun service

Such a fun service. Helped add a little bit more of a holiday vibe when taking holidays at home! Easy to organise. Drop off and set up was quick.

16 de maio de 2021
Classificada 5 em 5 estrelas

Amazing team, amazing experience

Amazing team, super helpful and responsive. Set up and installation was easy and we loved the hot tub SO much we ended up extending it (which was also ridiculously easy). Thank you Simon and Jane

13 de maio de 2021
Classificada 1 em 5 estrelas

unclear requirements for installing hot tub

I made a booking for a hot tub. When I went through the process of booking, there was no information about what requirements there was for whether a hot tub could be used. This only came in an email after the booking was made. I fairly quickly realised that I would have to cancel my booking as they would have to transport the hot tub downstairs to get to the garden. I cancelled within a couple of hours and was still charged a £25 cancellation fee. Which seemed a bit unreasonable to me.

12 de maio de 2021
logótipo da Tubs4hire

Resposta da Tubs4hire

I should firstly point out that the terms and conditions were agreed to before the booking was made. This includes cancellation fees which are common to most companies including hotels or any booked services. There is also a comprehensive FAQ section on the website. In the event that a customer does not read the terms and requests a refund, in this case this was made promptly. We were happy to deliver to this customer providing we had good and easy access but the customer didn't think it would be suitable so we refunded immediately. There are costs involved in processing orders including bank charges and processing fees for bank payments and refunds. Many businesses have a no refund policy in place, so an admin fee of £25 in this case is justified. In fact for bookings cancelled within a week of delivery there is normally a £75 cancellation fee which we reduced as a gesture of good will. A review like this seriously damages businesses. We seriously need all the help we can get in this climate.

Classificada 5 em 5 estrelas

Great service! Fantastic fun

Great service, excellent communication and fantastic fun!! So easy, they literally set everything up and then take it all away!

8 de maio de 2021
logótipo da Tubs4hire

Resposta da Tubs4hire

That's the idea! Thank you

Classificada 5 em 5 estrelas

The hot tub was in great condition

The hot tub was in great condition, very clean and simple to use. And nice and warm. Best not to put on grass as it did leave a mark.

3 de maio de 2021
logótipo da Tubs4hire

Resposta da Tubs4hire

Yes the weight and heat can affect the grass. Thanks for the review

Classificada 5 em 5 estrelas

Really good and professional service

Really good and professional service. Hot tub arrived when it was supposed to and was set up with no trouble. Customer service was excellent, accommodating a last minute change to our order. Kids really loved having the hot tub for the week. Would defo recommend.

26 de abril de 2021
logótipo da Tubs4hire

Resposta da Tubs4hire

Great that the kids had a good time

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