We have a Web hosting plan (monthly payment), in less than a year you have increase the price without prior notice (16% increase this last time). If a New customer, right now, acquires this same plan,... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
When I called, there was no long wait time. The first customer service rep was responsive, attentive, and immediately knew which customer service rep in another department I needed to speak with. The... Ver mais
The customer support agent answered my questions and helped me switch to a plan that was less expensive that fits our company's needs. She also helped walk me through how to create a new website and w... Ver mais
Turbify was unable to help me with my request. The person I spoke with was very nice but was unable to help me. I apparently have to call back at the end of June to have my request fulfilled because... Ver mais
Informações sobre a empresa
- Empresa de hospedagem na Web
- Fornecedor de soluções de e-Commerce
- Serviço de marketing online
- Serviço de pagamento
- Website Designer
Escrito pela empresa
Turbify is a comprehensive platform designed to help businesses build, manage, and grow their online presence with ease. With over 25 years of experience, Turbify provides a complete suite of tools including domain registration, web hosting, business email, website building, and e-commerce solutions—all in one place. Built with small and growing businesses in mind, Turbify simplifies the process of getting online and scaling operations. Users can create professional websites without coding, manage domains with advanced security features, and launch online stores with integrated tools for payments, inventory, and marketing. Turbify also focuses on reliability and performance, offering secure hosting, scalable solutions, and high uptime to ensure businesses stay online and accessible to their customers. With 24/7 customer support available through multiple channels, businesses can get help whenever they need it. In addition, Turbify provides tools to help businesses improve their online visibility, manage customer reviews, and strengthen their digital presence across platforms. At its core, Turbify is committed to empowering businesses with the tools, technology, and support needed to succeed online and grow with confidence.
Informações de contacto
Estados Unidos da América
- 1-833-689-8585
- turbify.com
Respondeu a 67% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very Satisfied
When I called, there was no long wait time. The first customer service rep was responsive, attentive, and immediately knew which customer service rep in another department I needed to speak with. The second customer service rep was professional, knowledgeable, and very nice. Listened patiently while I rambled on about my issue, then patiently took me step by step, and the problem was resolved.
I still have not able to access my webp[ages to edit…
I still have not been able to access my pages to edit. I had place a phone call and opened a ticket on march 27 they closed ticket on april 7th without fixing anything this customer service is horrible. i ahv epaid for my site untilsept /oct of 2026 and i cannot access my web p[ages to edit anything i cannot even see the pages in edit section
knew what he was doing
You don’t respond to my questions
You don’t respond to my questions. Ignoring me gets zero stars
very help quick respounse
Setting up my account was smooth and…
Setting up my account was smooth and easy..i recommend this to everyone
The ability to reach Turbify customer…
The ability to reach Turbify customer support is extremely important. Please keep it up
Always of great help
I was very pleased with the knowledge…
I was very pleased with the knowledge and guidance I was provided.
Beware
When you try for over 3 months to get them to change to a new form of payment and customer service or any of the other numerous individuals we have spoken with can not HELP only blaming our card for problems paying them. WE have spoken with them several times throughout this ordeal and they can find nothing wrong on our side.
After 21 years of using them, and various other problems since Turbify took over from Yahoo, sorry I'm Done
Fast Service
I’m trying to stop a monthly billing…
I’m trying to stop a monthly billing from a cancelled service and your customer service people can’t find the account
Excellent service
The professional that helped me was clear in her instructions and patient. She showed genuine interest in solving my problem
Ads showing in emails; have been a customer for years and…
I have been a customer for years and ads are showing up in my business email.
Issue needs to be fixed.
Polite and professional and explained…
Polite and professional and explained how to solve my issue
Cancellation of automatic subscription is difficult
Turbify was unable to help me with my request. The person I spoke with was very nice but was unable to help me. I apparently have to call back at the end of June to have my request fulfilled because it is "too early". I am trying to cancel my Turbify service effective at the end of my current paid subscription term in August (we are retiring). According to Turbify, I must cancel at least 32 days prior to the automatic subscription renewal. However, I cannot inform Turbify now that I want to cancel effective on my August renewal date. UGH.
Very difficult to understand agent
Very difficult to understand agent, and issue was not resolved. I still do not know why I can’t purchase a domain.
A Experiência Trustpilot
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As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
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