Turffit Ltd Opiniões 

197
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Originally purchased for newly landscaped back garden but it was so lush and beautiful, I bought more for our front garden. Delivered straight to our door and freshly cut. Excellent and highly recomme... Ver mais

Classificada 5 em 5 estrelas

Very helpful advice pre ordering. User friendly website..with end of season discount. Prompt delivery by truck driver Mike who took great care to get delivery to nearest accessible point to workpl... Ver mais

Classificada 5 em 5 estrelas

Never laid turf before, the guidance I got was impeccable, staff were very understanding and spent a lot of their valuable time explaining to the uneducated. Price was good compared to local Perthshir... Ver mais

Classificada 4 em 5 estrelas

Turf quality was fine. Only issue was (in my opinion) some lack of transparency regarding delivery cost. Local delivery appears to be "free" when buying online. However price per roll of turf is highe... Ver mais

Informações sobre a empresa

  1. Casa e jardim

Escrito pela empresa

Growers and Suppliers of the finest quality Scottish Turf for commercial and domestic customers. Topsoil, Seeds and Fertilisers also available


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

197 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

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4,8

Todas as opiniões

(197)

0 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Very helpful over enquiry

Very helpful on initial enquiry and placing order on line. I had a query and representative visited and gave further helpful advice including that I should wait and see if I needed to acquire turf. As it happened excellent advise and I cancelled order and they provided immediate refund. Cheerful and helpful staff.

8 de novembro de 2020
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Resposta da Turffit Ltd

Just happy to have helped

Classificada 5 em 5 estrelas

Good quality products

Good quality products, great service And communication.
Couldn’t have been more helpful

7 de novembro de 2020
logótipo da Turffit Ltd

Resposta da Turffit Ltd

We'll let the staff know - always good to hear a positive review

Classificada 5 em 5 estrelas

Ordered one day and delivered 2 days…

Ordered one day and delivered 2 days later. Delivery on time, ordering process was simple and efficient, turf very good quality. Overall I cannot fault the company or the product.

7 de novembro de 2020
logótipo da Turffit Ltd

Resposta da Turffit Ltd

Excellent - thank you for the great feedback

Classificada 5 em 5 estrelas

Very happy with my new lawn

Very happy with my new lawn. Turffit were excellent throughout. Through no-one's fault there was a delay getting my turf delivered. Turffit decided to cancel the original order and cut a fresh batch and delivered that same day. Excellent and will use them again. Instead next time i'll just get them to lay the turf as well!

4 de novembro de 2020
Opinião espontânea
logótipo da Turffit Ltd

Resposta da Turffit Ltd

Alan - happy to have helped and glad you re happy with the new lawn

Classificada 2 em 5 estrelas

Very disappointed

Not very impressed at all. I ordered turf in June 2019 with specified delivery date for which I had gardeners ready to lay. The turf failed to arrive but after a call, Turffit manage to locate a surplus on a local housing development (Moyness) they had supplied so thanks to willingness of gardeners to go and collect all was good. A bit of hassle and I had to pay the guys a bit extra but solution was found and to be fair they gave me a free tub of fertiliser.

12 months on and I had a technical query regarding the turf - no big deal just uneven growth. I emailed with pics politely requesting any possible advice - nothing. So I phoned and got a helpful woman who passed me on to another woman (Dawn), neither of whom had read my email. Dawn suggested the problem might be ‘meadow grass’ but was unsure and wanted to speak with her boss. She also asked me to send more pictures which I did same day (June 6 2020). She said she’d get back to me next day - nothing.

Ever patient I called again today (June 12) and another nice woman on the phone. I explained and asked to speak to Dawn but she was with someone but she would call back as soon as she was finished - she didn’t.

I have worked out myself the grass needs watered and fed, but really the customer service from this company is shockingly bad. That combined with the failure to deliver the turf on the allocated day would lead me to advise anyone contemplating using this outfit to avoid. As a footnote my gardeners did advise me that the turf was cut too thin (hence the number of rejects they had) and it is likely that this has contributed to the problem I have now..

19 de junho de 2020
Opinião espontânea
logótipo da Turffit Ltd

Resposta da Turffit Ltd

Many thanks John for your recent review. As you know we did manage to sort the delivery issue and glad you appreciated the complimentary tub of fertiliser. Occasionally these things happen and are outwith our control regards delivery on occasion. But we worked hard to rectify that situation.

Regards the ‘uneven’ growth you seem to have experienced, we are glad that you identified that watering and feeding are an essential part of maintaining healthy lush grass. We would have expected your gardeners to know this of course and advise you accordingly. Our website also has comprehensive information on how to care for your lawn.

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