Turkeyflowersshop Opiniões 603

TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

They delivered a very ugly flower arrangement to my mom on mother's day, totally different from the one I ordered, they didn't let me choose the replacement and didn't even offer a partial refund as t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Заказывала букет цветов для дочери в ее день рождения. Букет доставили в срок, отличного качества цветы. Дочь довольна. Здорово, что из Беларуси можно сделать заказ и расчитывать, что цветы будут свеж... Ver mais

Classificada 5 em 5 estrelas

Online ordering was easy. My gifts arrived to the recipient the next day as promised and it was beautifully received. They coffee gift box and said the cake was gorgeous and delicious.

Classificada 5 em 5 estrelas

Good prices but the customer service was superb ! My flowers and birthday balloon were delivered exactly on time, correct day etc. Totally brilliant customer service. I will be using these again many... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Entrega de flores

Escrito pela empresa

Send flowers to Turkey (Turkey Florist), Fresh Flowers, Cake, chocolate, Gifts, 24/7. Order online. All kinds of payments. 100% quality guarantee, with free


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

603 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 25% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 1 em 5 estrelas

The Worst Experience Ever

They delivered a very ugly flower arrangement to my mom on mother's day, totally different from the one I ordered, they didn't let me choose the replacement and didn't even offer a partial refund as the one they sent was clearly much cheaper than the one I ordered.. They ruined my surprise to her.. Terrible experience!

31 de maio de 2026
logótipo da Turkeyflowersshop

Resposta da Turkeyflowersshop

Hello,

When we found that the product you ordered was out of stock, we contacted you via WhatsApp before delivery to inform you and request your approval. Unfortunately, we did not receive a response before the delivery was completed.

In order to ensure your order was delivered on time, we arranged and delivered an orchid plant of higher value as a replacement for the unavailable product.

We received your response approximately three hours after the delivery had already been completed. Unfortunately, it is not possible to make changes or arrange a replacement once an order has been delivered.

Customer satisfaction is very important to us. For this reason, rather than delaying the delivery, we provided a higher-value replacement product to ensure the recipient was not inconvenienced and the order was fulfilled on time.

Thank you for your understanding.

Classificada 4 em 5 estrelas

Recommended!

It started off quite bad, as the received flowers were fake and not at all comparable to what their pictures showed. After contacting their whatsapp, they quickly rectified their mistake and sent us the beautiful bouquet. Would’ve given 5 stars if everything went smoothly the first time.

6 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Online ordering was easy

Online ordering was easy. My gifts arrived to the recipient the next day as promised and it was beautifully received. They coffee gift box and said the cake was gorgeous and delicious.

19 de abril de 2026
Classificada 1 em 5 estrelas

The worst flower shop ever

The worst flower shop ever. Brought to my mother unfresh flowers and delivered it late. Better go to instagram and find there flowerists with better price and quality. Turkeyflowershop web looks like relict from 2000x, represents the quality very well

13 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

The tulips are not the same type and the quality of the flowers is poor.

The tulips are not the same type of flowers as in the photo, and the quality of the flowers is poor. This time I was disappointed with the order, even though ordering flowers costs a lot of money.

28 de março de 2026
logótipo da Turkeyflowersshop

Resposta da Turkeyflowersshop

Hello
We understand your concern and would like to clarify that the bouquet was prepared with fresh tulips and delivered in good condition.

Tulips are delicate flowers and can change their appearance quite quickly if they remain without water for a period of time after delivery. This can sometimes affect how they look later on.

We also noted that a higher number of tulips was used in your arrangement to ensure a full and beautiful bouquet.

To better understand the situation, we kindly ask if you could share a photo of the bouquet at the time you received it.

We are always here to review and assist you in the best possible way.

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