The Turquoise Holiday Company Opiniões 

436
•
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Everything was so efficient from our very first contact. We are not seasoned travellers so the support/help/advice we received from Lucy all the way through was so reassuring. Even the daftest questio... Ver mais

Classificada 5 em 5 estrelas

Sophie was brilliant from start to finish. From the very first email she was professional but also had that friendly touch. Any amendments I wanted to our honeymoon plans she came back with the update... Ver mais

Classificada 5 em 5 estrelas

Right from first contact, Bethany & colleagues were great. Bethany adjusted the holiday offered several times to get it just how we wanted it, & it was everything she said it would be. We went to Coco... Ver mais

Classificada 5 em 5 estrelas

I am so thankful we used Turquoise Holidays! From start to finish they were exceptional. A shout out to Martha who designed and organised our honeymoon for us - she took the stress out of planning, un... Ver mais

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Sobre The Turquoise Holiday Company

Escrito pela empresa

reminder

The Turquoise Holiday Company was founded with the belief that we could offer unique holiday and honeymoon experiences in extraordinary locations around the world. In 2022, we celebrated twenty years of Turquoise, a milestone which makes us so proud. We are a luxury tour operator but not just for luxury's sake. Our luxury is space, privacy and style.

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Trusted by our travellers

Luxury honeymoons to family escapes, every trip is designed around you

4,9

Excelente

TrustScore: 5 em 5

436 opiniões

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4,9

Todas as opiniões

(436)

109 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Completely listened to everything we…

Completely listened to everything we asked for and were happy to let us lead on some of the suggestions even though it's not what they would normally propose. Information was super clear and helpful and the team were great to deal with.

3 de junho de 2026
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Resposta da The Turquoise Holiday Company

Thank you for your kind words. We're so pleased our team listened to your needs and provided clear, helpful guidance throughout.

Classificada 5 em 5 estrelas

The Best Travel Company - Period

Everything about Turquoise I find refreshing. I’ve now used the company for several vacations over a decade and everything about their service is beyond compare to anything else I’ve found. Sure the destinations are incredible, but what sets Turquoise above the rest for me is:
1) They give honest recommendations always tailored to your preferences and tastes based upon real experience of the resorts
2) They always go the extra mile to make sure it’s perfect for you and will personalise your itinerary to make it perfect for you
3) They always remember you are the customer and act in your interests at all times
4) it’s in their DNA to receive open and honest feedback (both good and bad) and they actually act on it making services better for everyone
5) Nothing is ever too much trouble
6) Loyalty means a lot to them and it’s bi-directional. They manage to show they care about individuals
7) complete flexibility in arrangements for example sometimes it has suited me to book flights via other means but the holiday with Turquoise - which is super helpful I’ll as I can take advantage of things like airline loyalty programmes
8) The App keeps all your holiday details in one place once booked and gives a lovely countdown to your trip with beautiful pictures
9) They will always be proactive about making sure your holiday is the best and always follow up on your return. Even the slightest areas for improvement are dealt with proactively and individually

5 de junho de 2026
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Resposta da The Turquoise Holiday Company

Thank you so much, from the bottom of our hearts, for taking the time to leave such a thoughtful and meaningful review. Your words mean so much to us all and it truly is an honour to have you as one of our most loyal and valued clients. As a family owned and run business, to know that the effort we put in is seen, even when things aren’t perfect or could be improved, is so validating. We are so passionate about what we do and once again thank you for taking the time to recognise this. We look forward to continuing to work together for many years to come. Love Lyndsey and The Turquoise team x

Classificada 5 em 5 estrelas

Exceptional Honeymoon through Turquoise

Turquoise, and our advisor Nick especially, were exceptional at all stages. From deep country and hotel knowledge, to incredibly slick organised transfers and travel. We couldn't recommend them high enough. We had the most amazing Honeymoon. We certainly will be using them again. It was the small things that made it, from completely skipping a long queue at immigration at Nairobi airport to being personally escorted through security for our internal flight in Kenya. The hotels were also amazing.

9 de junho de 2026
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Resposta da The Turquoise Holiday Company

Thank you for your wonderful review! We are delighted you had such an amazing honeymoon and that Nick helped make every part of your trip seamless. It's fantastic to hear the little touches made such a difference. We really appreciate your recommendation and look forward to helping you plan your next adventure.

Classificada 5 em 5 estrelas

Friendly, Helpful, and Knowledgeable

The Turquoise Holiday Company were excellent through out the whole process of planning, booking, and tweaking our holiday, and then afterwards when due to the conflict in the middle east, we had to cancel with just two weeks to go, they were able to negotiate complete refunds for everything. We will be using thenm again, when we next want

15 de maio de 2026
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Resposta da The Turquoise Holiday Company

Thank you for your wonderful review. We’re delighted to hear that you were happy with the service you received throughout the planning, booking and adjustment of your holiday.

Thank you for your trust and kind words. We very much look forward to helping you plan your next adventure.

Classificada 5 em 5 estrelas

Turquoise Holiday Company

We have just returned from a superb holiday at the Six Senses Resort, Laamu in the Maldives. All the arrangements for the holiday including the flights were made for us by Lucy at Turquoise Holidays who did a great job from our initial contact through to checking in with us whilst at the resort. We would thoroughly recommend Turquoise and will be sure to use them again in the future.

21 de maio de 2026
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Resposta da The Turquoise Holiday Company

Thank you for your lovely review! We're so pleased you had a superb stay at Six Senses Laamu, and that Lucy was able to make everything seamless from start to finish. We really appreciate your recommendation and look forward to helping you plan your next getaway.

Classificada 5 em 5 estrelas

Excellent holiday

Well, what can I say, another wonderful Turquoise holiday, expertly put together by Lucy Tompkins

10 de maio de 2026
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Resposta da The Turquoise Holiday Company

Thank you, we are so pleased.

Classificada 5 em 5 estrelas

Top class service

We had a fantastic Easter holiday in Malaysia, spending time in both Kuala Lumpur and Langkawi. Everything was very well organised, and the travel arrangements made the journey smooth and stress-free — particularly the seamless transfer through Kuala Lumpur International Airport and the excellent service from Malaysia Airlines in Langkawi, where our luggage was checked all the way through to London.

A special mention also to Bethany, Bella, and the concierge team, who were exceptional throughout the process. Their attention to detail, responsiveness, and support really helped make the whole experience effortless from start to finish.

Langkawi was a real highlight for our family. Our daughter absolutely loved the kids’ club and made lots of friends during our stay — she’s even keeping in touch with one friend from Australia. The mangrove tour was a wonderful experience, and the golf arrangements were excellent as well.

Overall, Malaysia exceeded our expectations, and our daughter has officially declared it her favourite destination so far!

28 de março de 2026
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Resposta da The Turquoise Holiday Company

Thank you so much for your wonderful review. We're delighted to hear that you and your family had such a fantastic Easter holiday in Malaysia and that everything ran smoothly throughout your trip.

Bethany, Bella, and the concierge team will be thrilled to receive your kind feedback. It's especially lovely to hear how much your daughter enjoyed Langkawi, made new friends, and has crowned Malaysia her favourite destination so far!

We truly appreciate you sharing your experience and hope to help you plan another memorable family adventure in the future.

Classificada 5 em 5 estrelas

Five star experience thank you

Five star experience thank you. Spent a week at the Bequia Beach Hotel on Turquoise recommendation. We travelled again with them, having gone to Mauritius last year. Efficient, good communications, great suggestions for eating out, daytime, etc. Thank you

23 de abril de 2026
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Resposta da The Turquoise Holiday Company

Thank you for your wonderful review and for choosing to travel with us again. We're delighted to hear that you enjoyed your stay at Bequia Beach Hotel and that our recommendations helped make your holiday such a success.

It's especially rewarding to know that our communication, planning, and destination advice contributed to a seamless and enjoyable experience. We truly appreciate your continued trust following your trip to Mauritius last year.

Thank you once again for your kind words. We look forward to helping you plan your next adventure.

Classificada 5 em 5 estrelas

Exceptional as always!

Exceptional as always.

Booking process seamless, and service excellent as Doha closed airspace and turquoise found us alternative routes - against all odds. Wonderful from start to finish - couldn’t recommend highly enough.

28 de março de 2026
Classificada 5 em 5 estrelas

Great help

Great help, support and ideas from Sophie. Will definitely be using Turquoise again.

13 de abril de 2026
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Resposta da The Turquoise Holiday Company

Thanks so much, we really appreciate it.

Classificada 5 em 5 estrelas

Fabulous trip

Absolutely everything went perfectly. We’d booked flights independently but having provided Turquoise with our flight details and booked the accommodation through them we felt confident it would be seamless. We were not wrong - everything was perfect from being met off the plane to being delivered to the door of the loveliest lodge.

The level of comms combined with the use of the Turquoise app gave us everything we needed.

The staff at the lodge were fantastic and we were fortunate to have a brilliant and knowledgeable tracker Terekula for all 14 of our game drives.

Absolutely faultless and memorable trip! Thanks to all who made it that way!

20 de abril de 2026
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Resposta da The Turquoise Holiday Company

Thank you so much for your wonderful review. We are delighted to hear that every aspect of your trip ran so smoothly and that you felt confident entrusting us with your arrangements, even with your independently booked flights.

It's fantastic to know that our communication and the Turquoise app helped make your journey seamless from start to finish. We're also thrilled that you enjoyed such a memorable stay at the lodge and that Terekula and the team helped make your safari experience so special.

Your kind words mean a great deal to us, and we will be sure to share your feedback with everyone involved. Thank you again for travelling with Turquoise, and we hope to help you plan another unforgettable adventure in the future.

Classificada 5 em 5 estrelas

Ease of booking and setting of…

Ease of booking and setting of requirments. Had an issue with hotel with the room in a dire state and Antony was amazing in rectifying the issue, and directly liaising with the hotel on our behalf. Would use again and we think highly of Antony in particular!

3 de abril de 2026
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Resposta da The Turquoise Holiday Company

We are sorry that you experienced an issue with your hotel room, we're pleased that Antony was able to step in quickly and resolve the situation on your behalf. Providing support when it's needed most is something we take great pride in, and we know Antony will be especially grateful for your kind words.

Thank you again for your recommendation. We truly appreciate your trust in us and look forward to helping you plan another wonderful trip in the future.

Classificada 5 em 5 estrelas

This was our Second holiday with…

This was our Second holiday with Turquoise and it was second to none! AMAZING we had the best time and look forward to our next holiday with you. Antony was so professional and knowledgable as always and it really was our dream holiday. THANK YOU!

17 de abril de 2026
Classificada 5 em 5 estrelas

From the point of booking

From the point of booking, to our return home, we received the absolute best assistance you could wish for from a travel agency.
Suzy was amazingly helpful and went the extra mile to ensure our plans went as smoothly as possible.
Turquoise Travel certainly know how to make their clients feel very special, almost as if you are the only ones ❤️
I have no hesitation in recommending travelling with Turquoise Travel - 100% 👌😎

21 de abril de 2026
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Resposta da The Turquoise Holiday Company

Wow, what a wonderful review! ❤️ Thank you so much for your incredibly kind words.

We're absolutely thrilled to hear that you felt looked after every step of the way, from booking right through to arriving home. Making our clients feel special is exactly what we strive for, so hearing that you felt like our only clients truly means the world to us!

Suzy will be delighted to receive your lovely feedback. She is passionate about creating seamless and memorable holidays, and we're so pleased she helped make your trip extra special.

Thank you for your recommendation and for putting your trust in Turquoise. We can't wait to help plan your next adventure – wherever in the world it may take you! 😎✈️🌴

With our warmest thanks,
The Turquoise Team

Classificada 5 em 5 estrelas

Family holiday

We booked a family holiday to South Africa. It included Cape Town, Safari at Madikwe then onto Mauritius. The whole holiday was amazing from start to finish. Would definitely book again with Turquoise Holidays. My only thing is I didnt get a follow up call on return home to see how holiday was. If I had received that call they would of got a booking straight away. Fantastic holiday snd service from staff.

1 de abril de 2026
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Resposta da The Turquoise Holiday Company

Thank you so much for your lovely review! We’re delighted you had such an amazing family holiday across South Africa and Mauritius. We really appreciate your feedback about the follow-up call too. We’d love to help you plan your next trip soon!

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