Tutor DoctorOpiniões 

218
TrustScore: 3.5 em 5

3,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Tutor doctor provided support for my daughter studying for her IB finals. The tutoring was excellent. Tutor Doctor took the time to match the tutor to my daughter’s needs, but also her learning styl... Ver mais

Classificada 5 em 5 estrelas

I have tutored for Tutor Doctor for a couple of years now, for Tutor Doctor Solihul, UK. They are high quality, and care about their tutors. They pay on time, offer plenty of work, and take on the... Ver mais

Classificada 5 em 5 estrelas

We had the most wonderful experience! Our tutor was knowledgable, patient and very helpful! I cannot recommend tutor doctor enough for any learning level that your child needs! I was especially apprec... Ver mais

Classificada 1 em 5 estrelas

The WORST tutor company I have EVER seen. Tutors are unreliable at best, Or overal completely idiotic, No communication, and actual tutoring? Ha! Good luck. If you want to learn anything or sit any ex... Ver mais

Informações sobre a empresa

  1. Instituição educacional
  2. Associação ou organização

Informação fornecida por diversas fontes externas

Tutor Doctor is an in-home tutoring service for all ages and all subjects. We understand how important every child’s education is. Today’s academic arena is more competitive than ever. We offer specialized tutoring to address all our clients’ needs and to help them achieve their academic goals. We have an Academic Success Formula, which identifies two critical components of academic success: Academic Knowledge and Academic Discipline. Teaching student’s executive function skills (what we call “X-Skills”) – organization, goals and prioritization – is also an important part of our offering.


Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

218 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Respondeu a 50% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,7

Todas as opiniões

(218)

18 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Unprofessional business

I had an extremely disappointing experience working with Tutor doctor. Despite fulfilling my responsibilities as a tutor, I was never paid for my work. I reached out multiple times to address the issue, but my concerns were either ignored or met with unhelpful responses.

It’s unacceptable for a company to take advantage of its employees, especially when they rely on timely payments. If you’re considering working with this company, I strongly urge you to be cautious. A business that refuses to pay its workers is not one worth trusting.

7 de março de 2025
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Resposta da Tutor Doctor

Hi, it looks like we did not meet your expectations of service. We'd like to see if we can help. Please email brandstandards@tutordoctor.com at your convenience and we’ll be able to help with next steps.

Classificada 1 em 5 estrelas

Raveena Patel took our money

Raveena Patel took our money, but we didn't get the help that we needed. She wouldn't respond to repeated texts that we wanted our money back for unused sessions. My daughter's tutor Shelby did the math for her so my daughter didn't learn how to do them on her own. I had told her my daughter is more apt to learn in person, but she said the only tutor they had was online. It's scammy.

25 de março de 2024
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Resposta da Tutor Doctor

Hi Tashi, thank you for taking the time to provide your feedback. We are sorry to hear that your experience with Tutor Doctor was not positive. We'd like to see if we can help. Please email brandstandards@tutordoctor.com at your convenience and we’ll be able to help with next steps.

Classificada 1 em 5 estrelas

£49.50 an hour for tutoring absolutely…

£49.50 an hour for tutoring absolutely astronomical costing for tutoring. Promised the earth and all company are bothered about is payments not how my child is progressing. The tutors are amazing but the cost is unbelievable, and taking advantage of families trying to support their children to progress. You should be ashamed at these prices you are charging

13 de janeiro de 2025
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Resposta da Tutor Doctor

Thank you for submitting a review. One of the many benefits of tutors working with Tutor Doctor is the local office carries out the work of matching tutors with students, and provide systems to support a tutor's session management. Our local office's also support tutors and families throughout tutoring so that everyone can be successful. These are reflected in our pay structure with tutors.

We'd like to learn about your experience with Tutor Doctor in terms of matching you with a tutor - we'd appreciate you getting in touch with our Head Office to provide more details. You can reach our Head Office Team at support@tutordoctor.com.

Classificada 1 em 5 estrelas

I am a science tutor

I am a science tutor, and was contacted by Tutor Doctor in the Uk. I guess they spotted that my charge rate of 27 pounds per hour was nice and low, allowing them to slap on a big mark up. I have done over 50 hours of tutoring during this year via Tutor Doctor for students who are out of school (retaking A levels, etc).They offered a rate of 25 pounds per hr, which seemed reasonable, given I was able to do some tutoring during school hours. Tutors are required to enter "reports" on each tutorial. Early on I was naive enough to think they required a meaningful report, so spent significant extra time writing this, though after a while I realised that my "manager" had no interest in the content of the report. Then I was required to enter the report on a user-unfriendly website. Overall, this meant a significant extra amount of time was required, so the actual hourly pay was significantly less than 25 pounds.
I offered one parent the option to pay me the 25 pounds direct. She said it sounded great but then said, enigmatically, "I have to carry on with Tutor Doctor". I now discover from this Trustpilot thread why she felt she needed to stay with Tutor Doctor: they persuade students and parents to fork out nearly 3000 pounds, up front, for 45 hours of tuition to Tutor Doctor, but the tutor gets less than 25 pounds per hour: a 140 per cent profit for doing precious little to benefit students. Such demands for massive upfront payments with no guarantee of quality tuition are a disgrace. Students and their families would be much better off using legitimate tutor agencies, who don't demand such payments.

22 de novembro de 2024
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Resposta da Tutor Doctor

Hi Bill! Thank you for sharing your experience. We’re sorry to hear we fell short of your expectations and appreciate your feedback as it helps us improve.

In regards to pay, tutors are relieved of the prospecting, screening and administrative duties that can turn a one-hour session into a multi-hour endeavor. That's handled by the local Tutor Doctor office, so that you can focus on what's important... helping your student. This is reflected in our cost structure and pay. We also understand your concerns about the reporting process and apologize if it felt time-consuming. We’re working to make this system more efficient.

If you have specific concerns or would like to explore ways to improve your experience, we encourage you to reach out to your local Tutor Doctor office. They are best equipped to address your feedback and work with you on any concerns.

Thank you for your dedication to your students. We truly value the important role you play in their success.

Classificada 1 em 5 estrelas

DO NOT WORK FOR TUTOR DOCTOR!!!! They are TERRIBLE!!!!!

Joni is terrible to work with. She is condescending and rude. Tutor doctor pays late, they do not pay in full, they have hidden terms and conditions that they do not communicate and you do not agree to but then they enforce and deduct from your pay. They are unprofessional and they are unreliable. They pay you a 1/4 of what the parent pays for the session.

1 de novembro de 2024
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Resposta da Tutor Doctor

Thank you for taking the time to provide your feedback. We are sorry to hear that your experience with Tutor Doctor was not positive. We would love to be able to discuss further with you, so if you would kindly email brandstandards@tutordoctor.com with more details and one of our team members will be available to help.

Classificada 1 em 5 estrelas

Being contacted from a tutor page

Being contacted from a tutor page
After that turn up to be an agency
Late payment trying to use others skills to make money

Absolutely not recommended as work or as tutor for children
Hire a tutor directly

6 de novembro de 2024
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Resposta da Tutor Doctor

Thank you for taking the time to provide your feedback, Moros. We are sorry to hear that your experience with Tutor Doctor was not positive. We would love to be able to discuss further with you, so if you would kindly email brandstandards@tutordoctor.com with more details and one of our team members will be available to help.

Classificada 5 em 5 estrelas

Reliable, knowledgeable and flexible

I have been using Tutor Doctor for many years both professionally and personally. In all this time their commitment to the learner and their outcomes has never faltered. Their flexibility in finding the right fit for the child has always been appreciated.

1 de janeiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Waste of money

Waste of money. I purchased the 42hours for my daughter but no benefit at all.

17 de setembro de 2024
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Classificada 1 em 5 estrelas

Transphobic Owner

Owner of Longmont, CO franchise is transphobic and believes that trans people suffer from a "psychological disorder." He is not a safe person to bring into your home if you or your children are LGBTQ+. I can provide receipts of his bigoted words.

12 de agosto de 2024
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Classificada 5 em 5 estrelas

Our experience with Tutor Doctor…

Our experience with Tutor Doctor couldn’t have been better. They were easy to work with, matched us to an amazing tutor, and made everything my easy. Highly recommend!

15 de maio de 2024
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Resposta da Tutor Doctor

Hi Jane, thank you for this wonderful feedback! We are happy to hear that our student-tutor matching has worked so well for you. We take pride in this and we’re delighted to see it’s made such a difference for your student!

Classificada 1 em 5 estrelas

Tutor Dr

Tutor Dr. Only finds inexperienced and poor English speaking hired help.
What a joke this place is.

1 de abril de 2024
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Resposta da Tutor Doctor

Thank you for your feedback. We are continuously working to improve our processes and ensuring we have the best talent within our tutor roster. It looks like we did not meet your expectations of service. We'd like to see if we can help. Please email brandstandards@tutordoctor.com at your convenience and we’ll be able to help with next steps.

Classificada 5 em 5 estrelas

Tutor Doctor Crewe - Fab

We’ve used Tutor Doctor Crewe a few times now and always found them to be communicative, helpful and pretty spot on when matching my children with Tutors.
I really like the report feedback after each session, which as a parent keeps me informed and in the know about my child’s progress.

27 de março de 2024
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Resposta da Tutor Doctor

Thank you for taking the time to share your positive experience with Tutor Doctor! We're delighted to hear that you've found our communication, matching process and session reports helpful. We look forward to continuing to serve you!

Classificada 2 em 5 estrelas

The tutors were good but not the…

The tutors were good but not the payment plan. This is a notice to parents not to get sucked into paying in advance for multiple hours if there is a chance your child will not need them. Not only will you not receive a refund, you won't even get a response to your queries. The franchise in my area was very responsive when I wanted to sign up, but failed to respond to multiple requests when I asked about a refund for unused hours.

1 de dezembro de 2023
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Resposta da Tutor Doctor

Hi Dawna, thank you for taking the time to provide your feedback. We’re sorry to hear you’re having a tough time connecting with your local branch. Please email us at brandstandards@tutordoctor.com so we can further assist you with resolving this issue and looking into a refund of your unused hours.

Classificada 1 em 5 estrelas

This is a quick review about West…

This is a quick review about West Berkshire, Reading, North Surrey brand owned by Mark Butler. As a tutor it had been an ambiguous experience. I was asked to commit to a student for a full-term whether I wanted to tutor the student or not. The director Mr Butler who has no Educational background (he is a brewer) should not ask freelancing professionals to commit to anything. A director should be qualified well enough to direct a tutor doctor branch. I work for an agency now where everyone has serious Educational background. Also these directors who just buy a franchise have more than one businesses. Easy to look it up at companies house website. The above director has 9 businesses. How can one person focus on that many businesses? Must be a juggler. Well, that explains the quality of some tutoring services. My advice is to find an agency or agencies whose owners are teaching professionals. They pay more too.

5 de dezembro de 2023
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Resposta da Tutor Doctor

Hi Miss Marple, thank you for taking the time to share your feedback. We're sorry to hear that your experience with us did not meet your expectations. We value your feedback and are constantly working to improve our practices and support for our tutors, including exploring more flexible commitments. We will certainly take your input into consideration as we continue our efforts to improve.

Classificada 1 em 5 estrelas

Tutor doctor in Carlsbad ca with Julie…

Tutor doctor in Carlsbad ca with Julie Gibbs is the has the worst management and payment plan. Super expensive Save your self the trouble and look for a more professional service.

10 de fevereiro de 2024
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Resposta da Tutor Doctor

Hi Francisco, thank you for taking the time to share your feedback. Our team strives to provide high-quality tutoring services at competitive prices, and we regret any inconvenience or dissatisfaction you have experienced. We would like the chance to address your concerns. Please contact us directly at brandstandards@tutordoctor.com to allow us the opportunity to make things right.

Classificada 1 em 5 estrelas

Not all Tutors are good

Tutor Doctor tutors aren't that bad. I just had a tutor who barely ever had time to tutor my child. On top of that I paid for classes in advance, now that the year 2023 is close to an end, I haven't received any feedback regarding my refund. They've been ignoring me for the past month now. I would strongly recommend that parents use other tutoring services that are less likely to scam you of your money like Tutor Doctor did to me, especially if you're in South Africa.

23 de novembro de 2023
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Resposta da Tutor Doctor

Hi Matilda, it looks like we did not meet your expectations of service and we're sorry to hear this. I see that you are waiting for a refund and having a tough time connecting with your local branch. We would like to see if we can help with this. Please email brandstandards@tutordoctor.com at your convenience and we’ll be able to help with next steps.

Classificada 5 em 5 estrelas

Great experience with the Richmond

Great experience with the Richmond, BC location. Started with a personal meeting to ascertain our needs & fit for a tutor. Our son was frustrated with the quality of teaching in Math 11 pre-calc, lack of detailed explanations from the teacher, lack of quality time when he would go in for extra help, etc. Our tutor from Tutor Doctor has not only eliminated the classroom frustration by being able to explain concepts in different ways, but have seen a big improvement in marks.

8 de novembro de 2023
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Classificada 1 em 5 estrelas

No way would I give them money

I'm not really sure where these positive reviews came from.

If you look at Consumer Affairs, a lot of people feel they were ripped off.

It's very hard to get in touch with the tutors. If your child needs tutoring and the tutor doesn't show up, that is a big problem.

I would not pay anything upfront with these people because it's apparently hard to get time to speak with anyone - especially after they have your money.

5 de outubro de 2023
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Resposta da Tutor Doctor

Hello Jennifer, we apologize for the issues you've experienced. The Corporate team would like to connect with you to help resolve this matter. Please email us at brandstandards@tutordoctor.com so we can further assist you.

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