TUTTI Opiniões 53

TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Silver bangle bought as a gift, pretty item, good quality. Liked that items are made from recycled materials made to a good standard. Discount received as first order was a bonus. Prompt Delivery.

Classificada 5 em 5 estrelas

I love this jewellery as it suits my warm Autumn skin tone. Silver is too cool for me, and most gold colour is too yellow and bright. The website is easy to use and makes the jewellery look attractive... Ver mais

Classificada 5 em 5 estrelas

Thank you Tutti for my beautiful jewellery. I have recently purchased earrings, long and choker length necklaces and a bracelet - some were gifts but mostly for myself. Ordering from the website was v... Ver mais

Classificada 5 em 5 estrelas

Discovered this Brand by accident & love it. Unusual pieces of jewellery which fits effortlessly into my wardrobe. Great quality & dispatched quickly. I’m already planning my next purchase 😉.

Informações sobre a empresa

  1. Designer de jóias
  2. Joalharia personalizada
  3. Loja de acessórios de moda
  4. Ourivesaria

Escrito pela empresa

Modern. Minimal. Meaningful. Crafted with care, designed to last.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

53 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 66% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I love this jewellery as it suits my…

I love this jewellery as it suits my warm Autumn skin tone. Silver is too cool for me, and most gold colour is too yellow and bright. The website is easy to use and makes the jewellery look attractive, and tempting! I like that there are plenty of photos of each piece to give a good idea of size. The delivery took just a few days, easy. I also buy it in John Lewis where they have older pieces no longer on the website. The ring sizing is limited to just three sizes and a fourth between the smallest and medium would be useful. For me it’s well priced although I do try and buy it at sale price too. A great brand, and I enjoy wearing it every day.

26 de maio de 2026
Classificada 5 em 5 estrelas

Large variety and well made jewellery

Thank you Tutti for my beautiful jewellery. I have recently purchased earrings, long and choker length necklaces and a bracelet - some were gifts but mostly for myself. Ordering from the website was very simple and the items were delivered quickly.

27 de abril de 2026
Classificada 5 em 5 estrelas

Discovered this Brand by accident &…

Discovered this Brand by accident & love it. Unusual pieces of jewellery which fits effortlessly into my wardrobe.
Great quality & dispatched quickly.
I’m already planning my next purchase 😉.

24 de abril de 2026
Classificada 5 em 5 estrelas

Lovely sox

Someone gave me the trainer sox for Christmas and I loved them so much I bought another two pairs. The only down side was you only have one design. However I don't mind having 3 pairs of identical sox that don't slip off when I exercise

25 de março de 2026
Classificada 4 em 5 estrelas

Great experience

Great experience! Friendly staff, beautiful dress, and excellent service from start to finish. Found my dream jewellery and couldn't be happier

30 de março de 2026
Opinião espontânea
logótipo da TUTTI

Resposta da TUTTI

Thank you for your lovely feedback Diane, we really appreciate it and we're so pleased you love your jewellery.

Classificada 1 em 5 estrelas

Flimsy quality, poor customer service response

I have purchased items from a local boutique-type shop (that has since withdrawn the range) and have been very happy with them. However, my experience this week with Jenny from Customer Service has been disappointing and I won't be purchasing from Tutti again. I purchased a shockingly poor quality chain last week - it was simply so very very flimsy that it could not be used for its intended purpose as a charm necklace. It was returned unused and I would have expected as a goodwill gesture with some assistance with postage costs as they do not provide a pre-paid label and also charge for delivery. A total of £8 wasted on an item worth no more than £1.50 with free postage from China on Ebay. The response of customer service was even more disappointing than the chain itself. I won't be purchasing from them again online.

25 de março de 2026
Opinião espontânea
logótipo da TUTTI

Resposta da TUTTI

Hi Lisa,

We’re sorry to hear that this piece did not meet your expectations on this occasion.

As noted in our email correspondence, we would like to reassure you that all of our pieces are thoughtfully designed and tested for their intended purpose. The particular slider chain you purchased is intentionally finer, allowing it to work seamlessly with our interchangeable charm system, and it is designed to function in this way.

We provide multiple images online, including close-up details of the slider fastening, to give the clearest possible representation. However, we appreciate that expectations can differ, and we’re sorry if this was not as you had anticipated. We have reviewed this necklace and can confirm that the design and finish are consistent with what is shown online.

All of our pieces are designed in-house and crafted by our trusted partner factory in India, a member of the Responsible Jewellery Council. We use 98% recycled materials, fully traceable to our suppliers in Italy, and plate using 100% recycled silver. This reflects our commitment to responsible sourcing and quality craftsmanship.

We’re also sorry to hear that your experience with our customer service team left you feeling disappointed. While we were unable to cover the return postage in this instance, we can assure you that our team aims to handle all customer queries in a polite and respectful manner at all times.

We appreciate you taking the time to share your feedback.

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