Today I made another purchase from TVape. They seem to be back on their game with the customer service and fast problem solving. My questions and transaction was politely and quickly taken care of. Th... Ver mais
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Leia as opiniões dos outros
Marvi was a big help today. My order contained an item that was actually out of stock and a suggestion was made for a substitute. Several debits and credits later and my order was one the way with an... Ver mais
The Python I ordered feels so cheap in comparison to the old one I purchased elsewhere. I seriously suspect it's a knockoff. There is no stability in the hinge, and it doesn't charge properly. Witho... Ver mais
A empresa respondeu
Ordered the new Proxy Core (onyx) and was having issues with the website accepting coupon codes. Decided to chat with customer service... Spoke with Lisa who was very helpful in making the process sim... Ver mais
Informações sobre a empresa
The TVape Advantage: Selection, Support, and Quality
Escrito pela empresa
- At TVape, we make it easy to find the perfect vaporizer with a wide range of devices from all the major brands—Zeus, Puffco, Utillian, Tronian, PAX, and more. Whether you’re just starting out or a seasoned enthusiast, our team is here to guide you before, during, and after your purchase, helping you choose the right device and accessories. We back every product with easy returns, reliable warranties, and responsive technical support, so you can shop with confidence. Our competitive pricing, price-matching policy, and dedication to quality make Tvape the go-to destination for vaporizer hardware. TVape – premium hardware, trusted brands, expert guidance, and an experience built around you.
Informações de contacto
10013 Busey Rd, 43110, Canal Winchester, Estados Unidos da América
- 855-234-8273
- cs@tvape.com
- tvape.com
4,5
Excelente
1 mil opiniões
Respondeu a 96% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Excellent device loving it better than…
Excellent device loving it better than my last purchase for sure not sure i would call it budget device it competes with big boys ty Tvape
7 de abril de 2026
My order
My order, the Tempest 2 and the Case. Came less than 24 hours of placing the order. I mean it came the very next day. I ordered it night before. It was in my porch 12-24 hours later. TVAPE offers immediate service the customer. I still can't believe it. It was the free shipping. Ooiwweee!
7 de abril de 2026
Premier Cannabis Vaporizer Company
Innovative, products, reasonable prices, and excellent customer service. My experience with Lisa today was excellent.
16 de abril de 2026
Opinião espontânea
Smooth transaction and fast shipping.
6 de abril de 2026
Great customer service
1 de abril de 2026
TVape Customer Service Back To Excellence!
Today I made another purchase from TVape. They seem to be back on their game with the customer service and fast problem solving. My questions and transaction was politely and quickly taken care of. The experience was/is as excellent as it was before the Large workload they had to deal with just these last couple months. Also want to thank Marvi for the great, quick service and 5%off. I always look to TVape first when I want to buy anything Cannabis related, I recommend others to do so too.
16 de abril de 2026
Opinião espontânea
Marvi was a big help today
Marvi was a big help today. My order contained an item that was actually out of stock and a suggestion was made for a substitute. Several debits and credits later and my order was one the way with an upgraded expedited shipping to make up for the delay. Thanks all involved
16 de abril de 2026
Opinião espontânea
Great price and great customer service…
Great price and great customer service when I needed help. Would buy from again
6 de abril de 2026
Worst ever they claim they ship a…
Worst ever they claim they ship a product to me and I never received it! Then they say call local post office n track where it is! Post office says been delivered! Well I never received my shipment and when call or email they still say contact post office! Ur business is shit and so is your customer service! Now I’m out 140 dollars and nothing resolved! WORST EVER!!
16 de março de 2026
Resposta da TVAPE
Dear Travis,
Thank you for your feedback, We’re sorry to hear about your experience and understand how frustrating this situation must be.
According to the tracking information provided by the carrier, the parcel was successfully delivered to the address listed in your order details. In cases like this, the next step is to initiate an investigation directly with the shipping carrier, as they are best equipped to trace the final delivery and provide more detailed information.
We also recommend checking with neighbors or others at the delivery location, as well as contacting your local post office again to open a formal inquiry. If you believe the package may have been lost or stolen, reporting it to your local authorities can also help support the investigation.
We understand this is not the outcome you were expecting, and we’re happy to assist where possible alongside the carrier’s investigation. Please feel free to reach out to us directly if you need any further guidance.
Kind regards,
TVape Team
Customer service is great
Customer service is great, super responsive, and product is as advertised. This has become my go to spot. I co-sign for them 🫡
15 de abril de 2026
Opinião espontânea
Great Service
I was unsure of what to decide on when looking at the variety of items but was put on to a awesome suggestion with greater customer service by employee Marvi who helped me with my order and making my first experience shopping a phenomenon
15 de abril de 2026
Opinião espontânea
I ordered an atomizer
I ordered an atomizer, had some trouble placing my order. Contacted customer service (Nik - service agent) gave excellent, prompt, professional service! Would DEFINITELY do business with them! Thank you for your great service and thank you for standing up for your product!
15 de abril de 2026
Opinião espontânea
Thanks for the customer service
I had a problem placing an order on the TVape website. I called and Nik S. helped me out. Nik was friendly, knowledgeable and he immediately helped me get the order placed. Easiest thing I have done all day. Very happy.
15 de abril de 2026
Opinião espontânea
Terrible Experience
They sent me a broken device and I went through all the proper channels and did everything they asked me to, all for them to send me a tiny atomizer rather than a replacement device. I feel like I've been robbed and no one is prioritizing my case.
14 de abril de 2026
Opinião espontânea
Excellent communication
Excellent communication, price, and fast delivery. This is the second time I have ordered from this company and I would certainly order products from them again.
4 de abril de 2026
Venty at a GREAT price!!
I was slightly skeptical with some of the bad reviews about TVAPE, no idea why, my experience was a very pleasant and good one. I messaged TVAPE and they got back to me right away, they helped with answering questions about the Venty. I ordered it at a GREAT price, (you won’t get it any less anywhere) again which made me skeptical but I have already registered it with Storz and Bickel and everything was perfect. They shipped it right away. I would definitely use them again and again. This could not have been better, and I love the Venty.
31 de março de 2026
Have been lucky enough that when I need…
Have been lucky enough that when I need replacement parts for my vape I always get Marvi as my sales rep. Always friendly, helpful, and professional.. good on you TVape great customer service
14 de abril de 2026
Opinião espontânea
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