Great company to deal with,I bought a bed from them 5 years ago and unfortunately the dog chewed my remote which damaged the lift mechanism, I contacted them by email and got instant reply. Stuart wen... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Great company to deal with,I bought a bed from them 5 years ago and unfortunately the dog chewed my remote which damaged the lift mechanism, I contacted them by email and got instant reply. Stuart wen... Ver mais
A empresa respondeu
The original bed that we ordered was unfortunately out of stock which wasn’t realised until it came to our delivery day. This was put right immediately by upgrading our order and a new delivery date... Ver mais
A empresa respondeu
Following two damaged beds from Bensons for Beds we decided to take a risk and buy a bed online without seeing it. Fabric quality and build quality fantastic. Easy to put together and for anything u... Ver mais
A empresa respondeu
We ordered the Madrid Ottoman tv Bed. 2 guys delivered to our bedroom. Easy to put together, we did have parts missing, but they delivered them to us in first class post. Customer Service was amazi... Ver mais
A empresa respondeu
We at TVBedstore.co.uk design and provide a vast range of TV bed frame sizes, from Single, Double, King and Super King. We sell the highest quality Ottoman, storage and TV beds, all with Surround Sound Bluetooth speakers, and all come with free UK delivery, and that’s not all. In addition, we offer an extra free 12 months warranty on our entire range... So if you’re looking for a new TV Bed, be it a Single TV Bed with Storage, a Double Bed with TV, King Size bed with Smart TV or a Super King Size TV Bed frame, contact TVBedstore Today.
5 Brightgate Way, M32 0TB, Trafford Park, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The bed is amazing so far, I'm in NI and the the delivery was made within 3 days, the bed frame is quite thick and everything was grand, I even got a call after wards to make sure everything went smoothly so thank you 😊

Resposta da TV Bedstore Ltd
This bed is the most comfortable one we have ever had. the mattress is cool and comforting (memory foam), comes vacuum packed and in 20 mins is ready to enjoy.
The frame is solid, the head, side and foot boards are firm and very comfortable. The TV mechanism is superb. We used a firestick so we have all all our favourites and Chris, who works there just made this so easy. The two delivery guys were excellent, making sure the packaging was 100% (which it was) and they were so kind helping get everything into the house. 100% for everything, price, delivery, product, customer service, just perfect. Stuart

Resposta da TV Bedstore Ltd
Great communication and unbeatable price. The quality is also excellent. Really happy with our new bed. Thank you!

Resposta da TV Bedstore Ltd

Resposta da TV Bedstore Ltd
Got a great deal on an Ardwick Ottoman Superking TV bed. Very prompt delivery on a bank holiday and very kind service helping me get it up the stairs and set up ready for my install. Very high quality product and very friendly and helpful staff. Would highly recommend.

Resposta da TV Bedstore Ltd
After having to take a window out to get the bed in the required room and spend hours assembling the bed. I am really pleased with my bed.
Great looking, love the TV part and the headboard is really good looking as well.

Resposta da TV Bedstore Ltd
Great sales team they managed to advise and give me the best bed and mattress. l smile every morning l wakeup because my sleep has changed and l love my comfortable bed my husband is also very happy. Thank you Webb Daniels for delivering my dream bed set.

Resposta da TV Bedstore Ltd
Service was easy and simple.
My partner previously ordered a pillow which made it harder getting out of bed... So I obviously had to get one. Delivery through Dpd wasn't great but nothing to do with the quality of the product.

Resposta da TV Bedstore Ltd
Quality of bed is brilliant! Really sturdy! Customer service was amazing, really fast delivery and the mattress is the best one I’ve ever had! Will definitely be buying a bed from here again!

Resposta da TV Bedstore Ltd
Great bed!
Really pleased with out TV Bed even thought it took over 6 hours to put together...
The instructions are not very clear but we got there in the end... also I am glad our bed packages actually was able to get up the stairs or else we'd of been screwed as the delivery men just dumped them with my husband and he had to get them up our stairs by himself...

Resposta da TV Bedstore Ltd
Delivery was a faff, in terms of sorting a date and communication with myself and the company but got there in the end and the quality of the bed is really good so can’t complain too much.

Resposta da TV Bedstore Ltd
Absolutely 💯 fantastic purchase made with this company .
From ordering to delivery ,so quick too !
Delivery arrived ,packaged really well .
Instructions easy to follow with all the screws/parts for each section labelled for easy build .
Even followed up with a phone call a couple of days later to see how everything went and to make sure we were happy with everything .
Excellent purchase made , would definitely recommend & wouldn’t hesitate to buy from them again .
Many thanks to the salesman & the team for organising the quick delivery .

Resposta da TV Bedstore Ltd
we have had the bed about a month now, exceptional quality. the service provided by TV Bedstore Ltd was 1st class, beat competitors on value for money, delivery was organised with advance notice of delivery time which they kept to, even a member of staff phone a couple of days after receiving the deb to ask if i had managed to build it ok which i thought was going above what one would normally expect. Cant fault my experience buying from TV Bedstore. i would not hesitate to buy again from them
thank you and a 10/10 for service and product

Resposta da TV Bedstore Ltd
I purchased the Lyon bed from Tv bed store, through another online company. However it is the TV bed store that manufactures these high quality beds, they arranged delivery and supplied the bed. The bed is of high quality and looks great. My only regret is I should have gone direct to the tv bed store as the only company put a 50% mark up on the price. I would highly recommend going direct to TV bed store.

Resposta da TV Bedstore Ltd
The Paris superking TV bed looks fantastic in the bedroom, a lovely blue velvet and it seems to be a very well built! The service has been great and the bed delivered 5 days after placing the order. The assembly took just over 4 hours for two people and the instructions were very clear. Overall very satisfied with the purchase.

Resposta da TV Bedstore Ltd
After considering several options for my new room, I settled on ordering from TVbedstore and I must say, while my order took a bit longer than I expected, the team dealt promptly with my concerns. Highly professional and experienced - worthy mentions include - Chris, Kate and Joanna. Assembling the bed was also super easy, did it all by myself and I'm an average DIY person. Overall, I would highly recommend!

Resposta da TV Bedstore Ltd
Bought a king size TV bed a year ago. Great service, product and aftercare. Really informative through the sales process with no pressure. Quick delivery and installation. We had a very small issue with the remote (one button stopped working after a year), they replaced the remote straight away! Chris has been superb. Would highly recommend!

Resposta da TV Bedstore Ltd
Decided to order from TV Bed Store based on the number of excellent reviews, unfortunately it seems we were one of the unlucky ones. Ordered a bed in Oct 2023, its now April 2024 and I've just requested a refund after being told our order would be another 4 weeks.
We were happy to wait initially as the colour we wanted was out of stock and was told it would be available in January. Fair enough, we chose to wait. Then there was a shipping container issue in the Suez Canal - no ones fault so we accepted the delay.
However after being told when the container was arriving, the communication then became really poor and I found myself constantly having to email and call for updates. Calls were not returned and emails were ignored on a couple of occassions. In the past month alone, I was told of 3 different dates that the shipment was arriving at their warehouse and that delivery would be made 'a few days later'. Called again today at midday and was made to wait until almost 5pm for my call to be returned to be told by the customer service assistant that the manager had said it will be another 4 weeks.
I apologised for voicing my complaint to the lady on the phone as it really should have been the manager/owner telling me this and apologising for the delay. Whenever I did manage to speak to someone throughout all of this, they were always very friendly, but its been frustrating to say the least and I still have no bed after what would have potentially been 7 months if I waited the extra 4 weeks.
*UPDATE*
TV Bedstore did call after I had my refund to personally explain what had happened and to apologise for the lack of communication. They also offered support in finding an alternative bed, however we had chosen a specific bed based on its dimensions and features. Last week I decided to take a chance and have a look online again and the bed we had originally ordered was back in stock so after verifying this via email we ordered once again and had delivery within a week. Communication this time round was spot on, I had emails, texts and phone calls and most importantly- I got the bed! So I have increased my review to 4 stars as a result of my second experience with this company.

Resposta da TV Bedstore Ltd
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.