Tyreleader.ie Opiniões 8823

Very good..

Delighted with the quick delivery. I've ordered tyres for both my motorbikes and my wife's car from tyre leader and cant complain at all about the quality of the tyres and the speed of delivery

Ordered a set of pirelli tyres but they sent the wrong make and size,I've been trying with over a week to get the company to collect the wrong tyres and send right ones but all I get is request for more pictures,worst company I've ever dealt with for customer service no phone calls only email

Very competitive price and a huge choice of tyres to pick from regards of ones budget.Have had a few deliveries from them the last few years and they are always very prompt, about 4/5 working days.Will continue to deal with them.

I've used tyre leader a few times and always found them to be good on price. The delivery was quick and the tyre arrived in good order. So if you can afford to wait a few days and have someone who can fit the tyre, perfect.

Excellent service,fast delivery and all four tyres in arrived fantastic condition,no damage in transportation,delivered to the door,thank you.👍👍👍

Very good service

Fast and reliable came when they said

Incorrect tyre was delivered. Refused delivery. Customer service take 24hrs to respond and at that don't respond to the ticket raised. When I finally get a reply I am told the correct tyre cannot be sent out, also I have to wait for the returned tyre to be scanned back at the warehouse before a refund can be started. The refund should take between 1 to 2 weeks. Firstly I should have to wait for a warehouse scan as I never took receivership of the goods. Tracking is showing as being returned. Secondly send me what I ordered. Worst and slowest customer service I have experienced. My order was placed on the 11th of March. I still have no tyres and am out of pocket 130 euro. If you do order just hope you get what you ordered otherwise your in for some hardship.

Excellent and fast service as always.

I ordered two tyres and only one arrived. Luckily it was to a fitter who had a ring doorbell and was able to provide evidence of the driver only delivering one tyre then walking away immediately. I raised a ticket with Tyreleader and since then have made feel like the whole thing is my fault, have been asked to contact the courier myself and received absolutely no apology. Eventually after saying that my contract of sale is with Tyreleader not the courier, they said they would raise a ticket with the courier. I asked for a refund or a replacement in the meantime as I urgently need the tyre and was told "we don't do replacements". I have asked for a timeline for when this will be resolved and been told they can't provide one. Still no apology or any indication that it is appreciated that it is over a week later I am still no closer getting the tyre that I paid for. I appreciate that Tyreleader cannot be held responsible for a carrier issue, but they are responsible for ensuring I get what I paid for and that the communication with customer service at least acknowledges that this a problem. Really disappointed and feel totally helpless. Ticket number 2809833.

Fantastic. From delivery to tyres.

Very prompt from order to delivery. Excellent service. Would highly recommend.

Love tyreleader

Wheels arrived exactly as described. No issues whatsoever. Can't fault and would definitely recommend.

All good fast delivery

What an absolute nightmare. Avoid at all cost. No way you can talk to a human being. Ordered 4 matching tyres only 2 arrived the other 2 cancelled out of stock although still showing as available on the website. I requested 4 replacement matching tyres or my total outlay refunded and what was the procedure for returning the 2 tyres I was stuck with. then the week long nightmare began. Wouldn't answer emails opened a ticket on the website 4 messages left and no reply. Left a message on WhatsApp and ended up conversing with Ai for a week. Did everything Ai advised still no reply. Spoke to my bank who advised me to wait 15 days then try and get a charge back. This was my last message on the ticket after a week and then to avoid refunding the whole amount they refunded me for the 2 missing tyres and still no contact . After a truly horrendous experience I'm now stuck with 2 tyres after ordering a new set from Oponeo which came within 2 days hassle free. Absolutely horrendous. Avoid . Unfortunately I can't leave less than 1 star 😕 feel free tyreleader to comment with your Ai below

I wanted to share my experience to help others avoid the same frustration I have been dealing with.

I ordered my tyres back in December 2025. The initial sales process was fine, but the trouble started the moment the order arrived. The delivery driver completely ignored the seller's stated process. Instead of requiring a signature so I could check the items, they simply dumped the tyres at the end of my driveway and left them there.

Because of this, I wasn't able to inspect them immediately upon arrival. When I finally brought them inside, I discovered the mistake: two of the tyres were the incorrect size/type.

I immediately contacted the seller via email to report the error. Since December, I have been stuck in an endless email loop with no solution. Communication is virtually non-existent—replies take weeks, and when they do come, they ask the same questions I already answered in previous emails. It feels like they are deliberately running down the clock.

It is now March, 2026, and I am still left with two incorrect tyres that I cannot use. The lack of accountability for their courier dumping the package, combined with the appalling after-sales communication, means I am now considering a chargeback to get my money back.

Multiple pick-ups of the incorrect tyres have been attempted without any success. Just get this stock standard response from tyreleader:

tyreleader.ie
10:10 (50 minutes ago)
to ebschriever

Hello,

I apologise for the inconvenience. I will get back to you once I receive an update.

Thank you for your patience and understanding.

Kind regards,

Ed

In the future, I will consider buying from a local tyre shop for a personal experience where they will actually communicate with you.

My ticket number is: 2685129 if anyone would like to respond to this?