Absolute horrible flowers Painted, dried out, plastic like - so disappointed My friend loves evil eye and i found these evil eye flower arrangement to gift her, it was so embarrassing to see what... Ver mais
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There was a small issue with system, so delivery a bit delayed. But flower itself as ordered, good service and kind compliment from their team. Well done!
A empresa respondeu
What is great is that you can get beautiful flowers, bouquets to your budget at anytime, really ANY. Had an emergency once and they delivered at 11pm. The customer care is of great service and won’t l... Ver mais
A empresa respondeu
I send sunflower bouquet and tulips bouquet to my teachers in Ajman. Ordered on website, many local shops to choose, very convenient. One of dliveries was little bit late but they told me before
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Udora is a global marketplace for flowers and gifts, created to bring the warmth of real human connection into a digital world. Inspired by the idea of a touch carried across distance, our mission is to help people feel closer to the ones they love, no matter where they are. We connect customers with trusted local florists and independent artisans in 50+ countries, offering everything from fresh bouquets and cakes to curated gift sets, home decor, and unique handcrafted pieces. By partnering with smaller shops, we make every gift feel thoughtful and personal, while also helping local businesses grow and reach more customers worldwide. Udora is built around accessibility, sensory experience, and authentic connection. With same-day delivery options in many locations, an easy-to-use platform, and a photo before delivery feature, we make gifting transparent and reassuring. Every order is designed to help customers share emotions that go beyond the screen — warmth, presence, celebration, comfort, and joy. Whether it’s a birthday, thank-you, romantic gesture, or spontaneous surprise, Udora helps turn distance into closeness and everyday moments into lasting memories.
Informações de contacto
Dubai, Emirados Árabes Unidos
- +97145401249
- hello@udora.com
- udora.ae
3,9
Bom
415 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Resposta da Udora
Thanks for your rating! We're always striving to improve – would you mind letting us know how to make your experience even better? We're dedicated to being your go-to gifting service. Flowwow team
Good variety and options but not as requested
Good variety and options , quick response and fast delivery .
The arrangement sent was not what i exactly requested ; I chose something with mainly white , yellow and green colors and what was sent had very minimal white flowers as per the photo shared by them and also there were some details that i did not like and was different from the photo on the site.
They sent me an email with the arrangement and before i approve or not they sent it to the recipient.
29 de novembro de 2025
Resposta da Udora
Thank you for your feedback. We understand that receiving a bouquet that doesn't meet your expectations can be disappointing. If your bouquet significantly differs from the one on the website, we encourage you to open a dispute within three days of receiving the delivery by rating your order with 1 or 2 stars. Therefore you'll submit a request for compensation. Flowwow team
They delivered something different from…
They delivered something different from what I ordered and it was 10 hours late.
29 de novembro de 2025
Resposta da Udora
Thank you for letting us know about the delivery issue. That's definitely not the experience we want for you! To get things sorted and see about some compensation, just rate your order with 1 or 2 stars and open a dispute. We'll take a close look and get back to you. To track the progress of your dispute, please send an email to feedback@flowwow.com with your order number included. Truly yours, Flowwow
The cake was described as 30cm…
The cake was described as 30cm diameter, but came only 15cm. And came 3 hours later.
28 de novembro de 2025
Resposta da Udora
We're sorry to hear the order didn't meet your expectations. In the dispute chat, you can discuss the situation with the store and propose a resolution.
If you can't reach an agreement, a Flowwow expert will join the chat and make a decision —this usually takes up to five days. Flowwow team
Resposta da Udora
Спасибо, что поделились. Если после доставки прошло менее трех дней, можно запросить компенсацию: для этого поставьте заказу 1 балл в приложении или на сайте Flowwow и выберите опцию «Открыть спор». Чтобы мы могли отследить спор, напишите номер заказа нам на почту feedback@flowwow.com. Будет хорошо, если прикрепите скрин этого отзыва. Команда Flowwow
Resposta da Udora
Thank you for 5 stars 😊 Flowwow team
Resposta da Udora
Thank you for your feedback and trust 😉 Your Flowwow
Resposta da Udora
Wow, 5 stars! We're blooming for you 🌸 Keep an eye out for more ways to spread the joy with us 😊Truly yours, Flowwow
Очень красивый букет и быстрая доставка!
23 de novembro de 2025
Resposta da Udora
Спасибо за отзыв и высокую оценку! Нам очень приятно 🥰 Команда Flowwow
Resposta da Udora
Thank you for your feedback and trust 😉 Your Flowwow
Resposta da Udora
Thanks for the great rating 😉 Flowwow team
All good arrived fresh and packed…
All good arrived fresh and packed well... little late by an hour but it's ok
21 de novembro de 2025
Resposta da Udora
Thanks for the great rating 😉 Flowwow team
Resposta da Udora
Thanks for the great rating 😉 Flowwow team
On time delivery
On time delivery. Flowers were mostly fresh, still good be a bit fresger
14 de novembro de 2025
Resposta da Udora
Thanks for your rating! We appreciate your feedback and are always looking for ways to improve. Flowwow team
We selected a red rose bouquet for our…
We selected a red rose bouquet for our corporate event in Dubai. Delivery was smooth, and coordination with the florist was excellent!
19 de novembro de 2025
Opinião espontânea
Resposta da Udora
Thanks for your feedback! We're happy you enjoyed the bouquet and the work of our sellers. Keep an eye out for new offerings 😊 Flowwow team
Amazing experience!
System to place the order is simple, flexible, and really full of options. Customer Service people very king and proactive. Delivery was smooth and in time
20 de novembro de 2025
Resposta da Udora
Thank you for your feedback 😊 We're dedicated to keeping you happy with Flowwow.
Resposta da Udora
Thanks for the great rating 😉 Flowwow team
Delivery was on time and gorgeous bouquet
Delivery was on time, boutique was so beautiful and exactly how I requested, it was easy to order and follow up with my order, although I placed the order prior to the date I requested. Overall great experience
13 de novembro de 2025
Resposta da Udora
Thank you for your rating! We're always happy to hear from our customers 🥰 Flowwow team
Flowers ordered
We ordered flowers from this website in Dubai and the delivery time was between 60 minutes to 80 minutes, but it came after 4 1/2 hours the event which we needed the flowers for finished before the flowers arrived and we just had to trash the flowers which we paid almost $125 us dollars
20 de novembro de 2025
Resposta da Udora
Thank you for bringing this situation to our attention. We're sorry for the inconvenience you've experienced. To help us resolve this issue, please send your order number to feedback@flowwow.com – we will work directly with the seller. We recommend opening a dispute within three days of delivery. You can do this by rating the order with one star. Flowwow team
Resposta da Udora
We are so happy you're recommending us! It truly motivates us to keep continuously improving our service ✌️ Flowwow team
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