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Udora Opiniões 415

TrustScore: 4 em 5

3,9

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Absolute horrible flowers Painted, dried out, plastic like - so disappointed My friend loves evil eye and i found these evil eye flower arrangement to gift her, it was so embarrassing to see what... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

There was a small issue with system, so delivery a bit delayed. But flower itself as ordered, good service and kind compliment from their team. Well done!

A empresa respondeu

Classificada 4 em 5 estrelas

What is great is that you can get beautiful flowers, bouquets to your budget at anytime, really ANY. Had an emergency once and they delivered at 11pm. The customer care is of great service and won’t l... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I send sunflower bouquet and tulips bouquet to my teachers in Ajman. Ordered on website, many local shops to choose, very convenient. One of dliveries was little bit late but they told me before

A empresa respondeu

Informações sobre a empresa

  1. Entrega de flores
  2. Padaria
  3. Mercado de flores
  4. Loja de lembranças
  5. Plataforma de comércio online
  6. Pastelaria

Escrito pela empresa

Udora is a global marketplace for flowers and gifts, created to bring the warmth of real human connection into a digital world. Inspired by the idea of a touch carried across distance, our mission is to help people feel closer to the ones they love, no matter where they are. We connect customers with trusted local florists and independent artisans in 50+ countries, offering everything from fresh bouquets and cakes to curated gift sets, home decor, and unique handcrafted pieces. By partnering with smaller shops, we make every gift feel thoughtful and personal, while also helping local businesses grow and reach more customers worldwide. Udora is built around accessibility, sensory experience, and authentic connection. With same-day delivery options in many locations, an easy-to-use platform, and a photo before delivery feature, we make gifting transparent and reassuring. Every order is designed to help customers share emotions that go beyond the screen — warmth, presence, celebration, comfort, and joy. Whether it’s a birthday, thank-you, romantic gesture, or spontaneous surprise, Udora helps turn distance into closeness and everyday moments into lasting memories.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

415 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

the order didn't leave the store till i…

the order didn't leave the store till i called to check on it as it was delayed.

18 de janeiro de 2026
logótipo da Udora

Resposta da Udora

Thank you for letting us know about the order mishap! We're sorry things didn't go smoothly. If your delivery arrived late or the product wasn't quite what you expected, you can totally start a dispute within 3 days of receiving the order and get a refund. Just give the item a 1-star rating to get started. Flowwow team

Classificada 3 em 5 estrelas

average

it's ok, they do deliver but the customer support service is not so helpful, the only thing they're able to do is to direct the customer to the store where I ordered the flowers. in this case I have a question - why do I need them in between if I can go and order directly from the store

12 de janeiro de 2026
logótipo da Udora

Resposta da Udora

We're sorry you were disappointed with our support team. We strive to help with any issues, but some situations can only be resolved through a dispute or directly with the seller.
We see that our colleagues provided you with a correct answer in chat. Your order was delivered by the seller's courier. Therefore, the situation could only be resolved directly with the seller or by opening a dispute to request compensation. Flowwow team

Classificada 5 em 5 estrelas

Very helpful and easy to communicate…

Very helpful and easy to communicate with. Every thing was done within 2 hours.

10 de janeiro de 2026
logótipo da Udora

Resposta da Udora

We're glad you had a great experience 😉 Thanks for the feedback! Flowwow team

Classificada 1 em 5 estrelas

I order flowers from outside of the…

I order flowers from outside of the country for my friend birthday
Delivery was on time and flowers fresh
Thanks .Recommend

6 de janeiro de 2026
logótipo da Udora

Resposta da Udora

We appreciate your feedback and are always looking for ways to improve. Let us know what we can do to earn that perfect 5-star rating. Flowwow team

Classificada 2 em 5 estrelas

One hour late with the delivery

One hour late with the delivery

5 de janeiro de 2026
logótipo da Udora

Resposta da Udora

Thank you for letting us know about the delivery issue. That's definitely not the experience we want for you! To get things sorted and see about some compensation, just rate your order with 1 or 2 stars and open a dispute. The dispute will be resolved within 3 days. Truly yours, Flowwow

Classificada 5 em 5 estrelas

Thank you❤️

Thank you❤️. Perfect app for my loved ones. So many options and couriers are supportive

4 de janeiro de 2026
logótipo da Udora

Resposta da Udora

Thanks for the great rating 😉 Flowwow team

Classificada 4 em 5 estrelas

Good sevrice

The variety of flowers they offer is great and their customer's service is very responsive. The delivery unfortunately took longer than they've said it to be.but the bouquet arrived just in time, packaged nicely and undamaged. I would definitely recommend!

3 de janeiro de 2026
Opinião espontânea
logótipo da Udora

Resposta da Udora

Thank you for your rating and letting us know about the delivery delay. That's definitely not cool! Please send your order number and a screenshot of this review to feedback@flowwow.com – it helps us pinpoint the issue. Yours, Flowwow

Classificada 5 em 5 estrelas

perfect service

this was the second time I ordered from you and everything was perfect thank you

25 de dezembro de 2025
logótipo da Udora

Resposta da Udora

Thank you for your rating! We're always happy to hear from our customers 🥰 Flowwow team

Classificada 5 em 5 estrelas

Great first experience

Very good price comparing to other flower delivery companies.
On time, friendly delivery.
Flowers look fresh and great.

30 de dezembro de 2025
logótipo da Udora

Resposta da Udora

Thank you for your rating! We're always happy to hear from our customers 🥰 Flowwow team

Classificada 1 em 5 estrelas

They sent the gift to the wrong house

They sent the gift to the wrong house, then argued that I put in the wrong address, which I didn’t when I double checked it. I put in the correct villa number, and recipient name and contact, which they could have called to confirm but they didn’t. Bad service, bad customer service.

22 de dezembro de 2025
logótipo da Udora

Resposta da Udora

Thank you for bringing this situation to our attention. We're sorry for the inconvenience you've experienced. To help us resolve this issue, please send your order number to feedback@flowwow.com. Flowwow team

Classificada 5 em 5 estrelas

A am very happy with my order

A am very happy with my order. The plants arrives healthy and well packaged. Delivery was on time.

28 de dezembro de 2025
logótipo da Udora

Resposta da Udora

We're glad you had a great experience 😉 Thanks for the feedback! Flowwow team

Classificada 1 em 5 estrelas

The flowers are almost dead...

26 de dezembro de 2025
logótipo da Udora

Resposta da Udora

We are sorry to hear about your gift situation! Unfortunately, as per our platform policies, only the sender of the order can get a refund. If they're up for it, they can rate the order with 1 star within 3 days of delivery to start a dispute with the seller. In the meantime, if you want us to keep an eye on things and see how the dispute goes, contact us directly at feedback@flowwow.com. Thank you for your understanding, Flowwow team

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