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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Brought a rug on Thursday evening, it was a bargain and included free postage so I expected a bit of a wait, notified by email it had been dispatched Friday morning and I received it via tracked royal... Ver mais

Classificada 3 em 5 estrelas

I had a mixed experience with 4Pony.com. The website is easy to use, and I found a good bargain on a rug with free postage which arrived promptly. However, when ordering boots for a birthday gift, I w... Ver mais

Classificada 5 em 5 estrelas

Ordered the boots online for a birthday gift. I got email telling me that they were out of stock for the size I required , they explained they would be back in stock within a few days and gave me the... Ver mais

Classificada 5 em 5 estrelas

excellent, beyond excellent. The rug came so quickly, it was dispatched within an hour of ordering. Excellent rug and I would totally recommend this seller. Many thanks, the pony was very grateful for... Ver mais

Informações sobre a empresa

  1. Passeios a cavalo
  2. Loja de equipamento para cavalos

Informação fornecida por diversas fontes externas

Based in Somerset in the UK our team have a life long passion for all things equestrian coupled with 20+ years of practical experience in IT and high street retail in the UK. Our intention is to provide unrivalled customer service please let us know how we are doing, either here with Trustpilot, or directly with us.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

136 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Marvellous

Excellent online service of a great product at a competitive price. Fast and prompt delivery with the buyer receiving updates on delivery progress. Marvellous!

2 de dezembro de 2021
Classificada 5 em 5 estrelas

Great service

Great service from 4pony. Query I had was answered very quickly. via email Item was competitively priced and was dispatched very quickly, Would use company again.

10 de novembro de 2021
Classificada 3 em 5 estrelas

I am left disappointed after ordering 2…size matters

I am left disappointed after ordering 2 2in 1 Danish style dog coats. One of them is perfect the other not so much. I used visitor to order them as I was in a hurry and didn’t remember my password. Both coats came separately but they were both the same size! One was delivered parcel post and the other in an eBay bag. I had bought a size 22” for my friends dog and a size18 inch for my dog.
Both were 22”!?!
I couldn’t see how to generate a return for the coat for my dog and have now had to purchase another coat in the correct size. I am trying to find a way of returning the too large coat as yet no useful response from eBay as it didn’t show up in my account since I purchased as a visitor ☹️

6 de outubro de 2021
logótipo da 4Pony.com

Resposta da 4Pony.com

Hi, Very good to speak with you just now, I hope we were able to help resolve the issue for you. It appears only one of the dog-coats that you recently purchased on eBay was from us, the other two were from different sellers. We understand you will be sending it back for a refund which we'll be happy to process once it arrives back. Best Regards, Simon. The 4Pony Team.

Classificada 4 em 5 estrelas

I will be using 4Pony.com again.

I hope to be using this company again. I purchased a riding hat which sadly was too small. The customer service was super. It felt like delivery took some time but I expect that is due to Amazon next day changing our expectations.

1 de setembro de 2021
Classificada 4 em 5 estrelas

Dog bed was great

Dog bed was great. Good quality. Hermes delivery let the experience down by leaving it outside of the house without notifying me

22 de junho de 2021
logótipo da 4Pony.com

Resposta da 4Pony.com

Thank you for letting us know about the poor experience with Hermes. We're pleased the dog bed is a success.
Simon.
The 4Pony Team.

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