Quick to get an appointment, reasonable in price. Good comms from the customer experience team, Yatharth, the agent I interacted with was was professional and prompt! Only thing that could have been m... Ver mais

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Leia as opiniões dos outros
I needed an ultrasound scan for my shoulder but was given a 18 - 26 week lead-time through the NHS and so decided to book a private one through GetScanned. The booking process on their website was qu... Ver mais
Appointment on Tuesday afternoon results first thing weds morning! Excellent. Only quibble was when I booked it was for a Saturday but after screening I was told we only do scans on Tuesdays and Thurs... Ver mais
was a quick process and made everything less of a hassle to get scans i genuinely needed, rather than going through ages of trials and tribulations when trying other methods
Informações sobre a empresa
Escrito pela empresa
GetScanned is a booking platform for private medical scans in the UK. We arrange MRI, Full-Body MRI, CT, ultrasound and X-ray scans at over 200 CQC-registered scanning centres, with appointments usually available within a few days. Private scans need a referral, and most people don't have one. That's the part we handle. Every booking includes a GP consultation, where a doctor reviews your symptoms, confirms which scan is right for you, and issues the referral the scanning centre needs. If you already have a referral from your own GP or a consultant, you can use that instead. Our team coordinates the rest. We confirm your appointment with the centre, explain how to prepare and what to bring, and stay contactable throughout. Your images are read and reported by a consultant radiologist, and your report is typically returned within 3 working days. If you'd like to talk your results through with a doctor afterwards, we can arrange a follow-up GP consultation. One price covers your consultation, referral, scan and report, with nothing added afterwards. Prices vary by scan type, body part and location, and are shown before you book alongside appointment availability. If you find the same scan cheaper at the same clinic, advertised publicly, we'll match the lower price. Scans available through our network cover areas including the head and brain, spine, knees, shoulders, hips, abdomen and pelvis. We work with individual patients, clinicians, medical reporting organisations and rehabilitation providers - anyone who needs diagnostic imaging arranged quickly and without a wait. Search by location at uk.getscanned.me to see the centres nearest you, live prices, and the earliest available appointments.
Price Match Guarantee
We won't be beaten on price
Informações de contacto
Jactin House, 24 Hood Street, Ancoats, M4 6WX, Manchester, Reino Unido
- 020 4592 0454
- care@getscanned.me
- uk.getscanned.me
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Very good efficient and friendly…
Very good efficient and friendly service really helpful and kind i would recommend to anyone who needs an urgent scan.
Great service
Very quick process online for booking scans and getting in touch. Highly recommended and very appreciated thank you
Excellent service
Appointment arranged quickly. Prompt on the day and very helpful staff. Rapid turn around with results, and a useful report. Very good value for money.
Would def use again - v fast.
Would def use again. Good value for money and efficient process. Results were very fast (next day) and email replies polite and immediate response. They even had youtube on the headphones. Only negative was the lady in the room was clearly having a bad day, but still gets 5 stars given the overall speed and efficiency.
Can't fault them
Can't fault them. I was able to get appointment within 2 days and MRI results iin 48 hours. They were extremely accommodating when I asked for a 2nd MRI for another problem I had. All of the staff were highly professional and caring. Would highly recommend.
Excellent Service
Everything was handled quickly and professionally. Staff where friendly and helpful. The booking process was straight forward and had my scan on my requested date within 3 days of booking. Communication was excellent and all queries were responded to very quickly. I would use GetScanned again if needed and I highly recommend them.
Booked an MRI scan and paid to be told…
Booked an MRI scan and paid to be told the date I requested does not exist. Well change the booking system then. I was offered other appointments absolutely miles away which is not acceptable. Eventually had to take extra time off work with no pay I got the scan done. I was told I'd get the images emailed to me. That was 4th August. I got a report and still no images. They have stopped communicating and I appear to be fighting a losing battle. Not good at all
Quick and efficient.
Quick and efficient in finding a reasonable CY scan in my area. Attentive communication throughout.
GetScanned Appointment at Bluewater
I was impressed with the prompt response to my booking, and the quick telephone appointment with their GP, and the ability to make an appointment that suited my needs.
The GP you employed was professional, efficient, and spoke clearly and understood perfectly what I was saying. I was sent forms to complete that were easy to do.
The test venue was easy to find with free parking at the Bluewater Shopping Centre.
The waiting area was small. The downside was the constant noise. The Receptionist would be taking a telephone call (it barely stopped), then another call would come in a queue and make constant repeating loud noises. How the Receptionist could concentrate on a call with a loud repeating irritating noise is beyond me, as I could not work like that. In addition in a small waiting area the noise carried. Despite the abysmal working conditions the Receptionist was welcoming and polite.
I was collected by another staff member who escorted me to a nearby cabin. The venue might consider having a cover built as in inclement weather you would be exposed walking between the units. The staff member was welcoming and clearly explained the procedure which went ahead without any issues.
I was impressed to receive the test results the following day, so now I have to wait for my GP to actually look at it.
Lastly the MRI was competitively priced beating most other private health services in the SE Area, so I will definitely consider them again if I need a procedure in the future.
Great service!
The service was swift and professional…
The service was swift and professional though the staff were a little serious and could do with being a little more 'smiley'.
I found GetScanned to be good overall.
I found GetScanned to be good overall.
Getting a booking nearer to where I live was the issue, however Richa (support team) was excellent and found me a nearer Scan centre.
Most of my communication was with Richa and throughout was polite, professional and 'on it', very helpful. I am curious as to how much my scan actually was i.e. what GetScanned take off the amount you pay but they have to make their money somehow I guess.
I was just annoyed my local GP could not and would not refer me for a private MRI scan more locally. Such are GP surgeries these day!
Thank you Richa and Get Scanned for your help.
Would highly recommend GetScanned very…
Would highly recommend GetScanned very reliable and helpful when I asked questions.Also very quick in getting my results back from the scan.
Very disappointing experience.
Very disappointing experience.
When I initially booked, communication was quick and I was specifically told that the scan centre I requested had availability. After making payment, I was then informed that the centre was actually fully booked and was offered an alternative location around two hours from my home, which simply isn’t a reasonable alternative for me.
Since then, I’ve tried contacting Get Scanned several times to request a refund, but the communication has been noticeably slow and difficult compared with how quickly my booking and payment were dealt with.
I understand that availability can change, but I feel I should have been given accurate information before making payment, and I would expect a much quicker response when trying to resolve the issue.
Unfortunately, based on my experience, I wouldn’t use Get Scanned again and would advise others to be cautious when booking.
Waste of time
Contacted this company twice via email asking for some additional information on their £1999 CTAC scan. Absolutely no response. Just think, if this is the way they deal with customers before they have their money, imagine the customer service you'll receive once they have your money in the bank! Absolutely appalling.
Professional and timely service
Directions to scan centre were clear. Staff are courteous, thorough and professional. No waiting, attended to as per scheduled appointment time.
I went for a full abdominal scan after…
I went for a full abdominal scan after having some pain. Staff were amazing and really put my mind at ease. Would recommend and will use in the future if required
Very helpful staff
Very helpful call centre who sorted everything out for me from a GP referral to finding a scan centre at short notice. One thing to note is you won't get a reply on the weekend, weekdays however everything is handled swiftly and efficiently.
A difficult case!
I was a difficult case due to an implanted pacemaker. I had a discussion with GetScanned's GP who was very thorough, and several different hospitals were approached.
Throughout the process I was kept informed of progress. All the staff were very professional, clear and courteous. I would like to single out Nisha in particular for her courteous help and support.
Avoid !
Paid for two full MRI scans which turned out to be not what we needed. Since then we've encountered shocking service and communication and at the moment are £3,000 out of pocket.
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