The customer service was excellent.I had a faulty pump and emailed Nuxe and after confirming a few details they replaced my product .Their products are lovely to use and I have no qualms about buying... Ver mais
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Leia as opiniões dos outros
Beautiful products! I always order through Next and after reading the reviews I’m glad I do. Their products are amazing and smell amazing. What I would suggest is ordering through someone else as the... Ver mais
Nuxe products are lovely but I would suggest buying them from elsewhere. Nuxe customer service is terrible. Orders go missing, they wont replace items and items within your order get cancelled with no... Ver mais
Had a sample in beauty box was very impressed the oil sinks in well my dry skin loves it the perfume nice not too over powering, most other oils not as good results I like it’s multi purpose I have s... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
NUXE, la Nature est Prodigieuse®. Retrouvez tous nos Soins visage et corps, Anti-Age et Spa NUXE sur le site Officiel. Livraison 48h Offerte dès 50€ d'achats!
Informações de contacto
Tyler Street, Hollywood, Reino Unido
- uk.nuxe.com
3,7
Aceitável
43 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
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Great products abysmal communication
I love Nuxe products. I spend a lot of money on them.
I have had an issue with my loyalty points from my last 3 orders totally yet again around £100.
The only form of contact is via a form on their website.
I have done this 4 times.
No adjustment and no response.
They have lost an excellent customer.
I shall not be buying again neither I store or via website
Just checked my account the next day after posting this review to see if I had any response to my 4 contact form messages. They hav3 now removed ALL my loyalty points!
Nuxe obviously do not like negative feedback even when it is totally valid
21 de fevereiro de 2019
Opinião espontânea
They sent me second hand goods...
I purchased 2 gift sets with Nuxe during the after Christmas sale. One of the sets was absolutely perfect, the other one - the tamper seal had been opened and sticky taped over, which I wasn't too happy about, but as I was treating myself, not gifting it to anyone else I would have overlooked it had it not been for the fact that two of the four products had clearly been opened, the lip balm had a gouge in it and the hand cream tamper plastic had been removed and badly placed back on. This could have easily been missed by me and only found out too late (I store things until I need them) to send back or it could have been a present for someone and been a massive disappointment to them. I have sent a message to Nuxe (as they avoid putting a telephone number on their website, although they are happy to ask for yours) to try and get a NEW replacement and postage costs as I don't see why I should be out if pocket for their error. I cannot believe a supposedly high end manufacturer would make this kind of mistake, surely they should have some sort of quality control checking returns haven't been opened and used, so the don't end up flogging used goods to unsuspecting customers who are making purchases in good faith.
4 de janeiro de 2019
Opinião espontânea
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