Please think twice before using this service. If you care about timely delivery, transparency
Terrible Experience with R World Express — unprofessional, misleading, and potentially fraudulent.
My recent shipment experience with this company has been extremely poor and frustrating. They advertise delivery within 7 days,the parcel has still not been delivered even after more than 20 days, with no proper communication, no updates, and misleading tracking information throughout.
The shipment contained baby milk powder, a time-sensitive essential, and despite repeatedly informing them of the urgency, the company showed no accountability or urgency. Their WhatsApp support repeatedly gave contradictory and inaccurate responses, stating “shipment left for next facility” when their own tracking clearly showed it had already arrived days earlier.
In addition to the delivery issues, I also discovered serious discrepancies in parcel weight. The official invoice listed my parcel as 16 kg, whereas the actual weight recorded by me was 14.92 kg. This raises major concerns about fraudulent billing and unethical practices.
I have documented all WhatsApp chats, tracking screenshots, and invoices as evidence, and I am now raising an official complaint with the police to report this matter formally.
The lack of professionalism, transparency, and integrity from R World Express is unacceptable for a company handling international shipments.
I am sharing this review so others are aware of these practices and can avoid facing the same issues.
29 de outubro de 2025
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