Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

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Classificada 5 em 5 estrelas

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Classificada 5 em 5 estrelas

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Classificada 1 em 5 estrelas

This knife arrived way past the time when I needed it. It was bought for a gift and the time had passed. I had to buy elsewhere and that knife arrived within 2 days, not the weeks it took for yours to... Ver mais

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3,8

Bom

TrustScore: 4 em 5

139 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 96% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

I am still waiting for my purchase…

I am still waiting for my purchase after 5 weeks, I will not use this company again.

7 de fevereiro de 2026
Opinião espontânea
logótipo da Uk Vicedeal

Resposta da Uk Vicedeal

Hi Tracy,

Thank you for your review.

We are sorry to hear that you are still waiting for your purchase after several weeks. Please share your order details with us so we can check the delivery and help resolve this situation.

Wishing you a pleasant day!

With best regards,
Lia from ViceDeal

Classificada 1 em 5 estrelas

Placed an order on 16th December and…

Placed an order on 16th December and the gloves never arrived still waiting to be shipped after a month I have now contacted my back who have refunded my money
I will never buy from vice deal again
As this was for a Christmas present no communication at all from them

16 de dezembro de 2025
Opinião espontânea
logótipo da Uk Vicedeal

Resposta da Uk Vicedeal

Hi M bucknall,

Thank you for your review.

We’re really sorry that your gloves still didn’t arrive and that the delay ruined a Christmas gift. We understand your frustration and see why you chose to request a refund through your bank. If you’re open to it, please share your order details with us so we can look into what went wrong on our side.

Wishing you a pleasant day!

With best regards,
Lia from ViceDeal

Classificada 1 em 5 estrelas

On the 12th of December

On the 12th of December, I ordered a bulldog speaker costing me £65.04 less than a week later, this company cancels my order without letting me know has not refunded me and has taken my money. I have contacted them several times and they’re lying to me telling me my order is still on the way when I can see that it’s been cancelled they’re refusing to give me my money back so I have now got PayPal involved in this. I am extremely disappointed with this Disgraceful and appalling company. They have stolen money from me and refusing to give it me back. It is now in paypals hands do not buy from this company. They will rip you off. You have been warned they are vile and abusive. They will steal your money shop elsewhere. If I could give zero rating, I would absolutely disgraceful service and vile people.! They are the worst company I have ever come across all they want to do is rip people off and steal their money. Please do not shop through these crooks. They will rip you off. You have been warned do not trust this company at all. They are also being reported to trading standards because companies like this should not be allowed to continue ripping people off the more people that report this to trading standards the better!

12 de dezembro de 2025
Opinião espontânea
logótipo da Uk Vicedeal

Resposta da Uk Vicedeal

Hi Howard Cox,

Thank you for your review.

I’m really sorry about the confusion around the cancelled order. As I checked, my colleague has contacted you and accepted your dispute. Hope you are satisfied with the solution.

Wishing you a pleasant day!

With best regards,
Lia from ViceDeal

Classificada 1 em 5 estrelas

Rubbish ordered wiper spoilers for car…

Rubbish ordered wiper spoilers for car totally sent wrong ones cost lot more sent crap cheap plastic ebay ones made in China fraudulenty company report to trading standards too many companies out there stuffing everyone well guess what you had it .

20 de dezembro de 2025
Opinião espontânea
logótipo da Uk Vicedeal

Resposta da Uk Vicedeal

Hi Matthew James Gorman,

Thank you for your review.

We’re sorry to hear the wiper spoilers you received were not the correct ones and didn’t match what was expected. Please share your order details so we can find it and review what went wrong with the item sent.

Wishing you a pleasant day!

With best regards,
Lia from ViceDeal

Classificada 4 em 5 estrelas

Hi BE CAREFUL!

Hi, I have ordered a rucksack from the make Tegaote and I have received one from another manufacturer called Mindesa.
I love the Tegaote make as it is very good quality, not like the Mindesa at all. I have asked UK Vicedeal for a full refund as they sent me the wrong item and they are offering me many options but not my full refund.
I am still trying to get this solved.
I am finding it very time consuming and frustrating and all the problem is they advertise and accept an orther for products they don have in stock and then they try not to give you the money back.
I am not happy at all.
If they accept responsability and give me the right solution, I will write a good review, but at the moment I have to say: BE CAREFUL IF YOU THINK TO BUY ANYTHING FROM THIS BUSINESS

I have been contacted by the company and they are trying to give this a solution. It seems it was a genuine mistake and we are trying again to solve it.
I will wait a few weeks to see if my replacement item is right and I will write another review with the end result.
Ms Lia , I don't know how to contact you, but don't worry because Sam, from Vicedeal, is kindly helping me.
Thank you
Just to say Sam sorted me out in the end and sent me a replacement bag.

23 de outubro de 2025
Opinião espontânea
logótipo da Uk Vicedeal

Resposta da Uk Vicedeal

Hi Ana Eastwood,

Thank you for your review.

I’m really sorry you received the wrong brand, we will check what went wrong. Could you please share with me more order details, so I can find it and see what I can do for you? I clicked "find reviewer".

Wishing you a pleasant day!

With best regards,
Lia from ViceDeal

Classificada 1 em 5 estrelas

A Real Bad Experience

If I could, I would give this horrible company zero stars. Their website is difficult to navigate and eventually I managed to spend 50 mins chatting to agents I won't name (but I could!) they could not give me a delivery date. No telephone number! They could only tell me that they would e-mail me as to whether or not they would refund my payment which was £118.47. Nota very good organisation to deal with I'm afraid. You don't get treated like this with a UK based organisation! I mean no offence to the two agents I dealt with- they were simply following procedures!! - which are themselves crappy - to say the least. I did warn them that I would present my review - to no avail.

9 de setembro de 2025
Opinião espontânea
logótipo da Uk Vicedeal

Resposta da Uk Vicedeal

Hi Alex Waddell,

Thank you for your review.

I’m really sorry your experience was so frustrating. Our support is always ready to help via online chat: https://uk.vicedeal.com/pages/help-center
Please provide your order details so we can look into this properly for you.

Wishing you a pleasant day!

With best regards,
Lia from ViceDeal

Classificada 1 em 5 estrelas

Scam alert!!!

Scam artist! Sent me a cheap chinese product instead of what i ordered and now refusing full refund and saying we can only give you half which is 13£ approx for a pair of head phones which cost maybe 1£

28 de agosto de 2025
Opinião espontânea
logótipo da Uk Vicedeal

Resposta da Uk Vicedeal

Hi Navneet Grewal,

Thank you for your review.

I’m really sorry you received a product that didn’t match your expectations. As I checked, my colleague has contacted you and offered another solution. Hope you are satisfied with the result.

Wishing you a pleasant day!

With best regards,
Lia from ViceDeal

Classificada 1 em 5 estrelas

No refund as promised

No refund as promised.
No order and a loooong list of days trying to get an straight answer from their chat. Don’t risk it

16 de julho de 2025
Opinião espontânea
logótipo da Uk Vicedeal

Resposta da Uk Vicedeal

Hi Fernando Nascimento,

Thank you for the review!

I am sorry to hear that you had a negative experience with reaching the customer service.
I have just checked the communication you had with my colleagues, and I see that the situation should have been resolved. My apologies for the delay with the refund and resolution. We will work on improving the service.

Wish you a nice day!
With warm wishes,
Lisa from Grandado

Classificada 5 em 5 estrelas

Good company

Good company . I got pt parcel in time. The glasses was very good packed.

25 de junho de 2025
Opinião espontânea
logótipo da Uk Vicedeal

Resposta da Uk Vicedeal

Hi Marina,

Thank you for your review.

So glad to hear your parcel arrived on time and the glasses were well packed.

Wishing you a pleasant day!
With best regards,
Lia from Grandado

Classificada 5 em 5 estrelas

Product arrived after around 2 weeks…

Product arrived after around 2 weeks and works perfectly.
I will definitely order again.

11 de junho de 2025
Opinião espontânea
logótipo da Uk Vicedeal

Resposta da Uk Vicedeal

Hi Joanne,

Thank you for your review.

So happy to hear everything works great, we’ll be glad to see you back again soon!

Wishing you a pleasant day!

With best regards,
Lia from ViceDeal

Classificada 5 em 5 estrelas

Delivery times.

When I realised the item was liable to have a long delivery time, I was a little concerned. Need not have worried, it arrived within the week.

28 de maio de 2025
Opinião espontânea
logótipo da Uk Vicedeal

Resposta da Uk Vicedeal

Hi Roger,

Thank you for your review.

We’re glad the delivery was quicker than expected, happy it turned out to be a smooth experience!

Wishing you a pleasant day!
With best regards,
Lia from ViceDeal

Classificada 5 em 5 estrelas

Perfect delivery

Good price, quality item arrived well packed.

4 de junho de 2025
Opinião espontânea
logótipo da Uk Vicedeal

Resposta da Uk Vicedeal

Hi Peter,

Thank you for your review.

Perfect delivery and solid quality, that’s exactly what we hope for every time!

Wishing you a pleasant day!
With best regards,
Lia from ViceDeal

Classificada 5 em 5 estrelas

Recent Purchase 150748

Can’t complain nice product and arrived as expected

1 de junho de 2025
Opinião espontânea
logótipo da Uk Vicedeal

Resposta da Uk Vicedeal

Hi Umberto,

Thank you for your review.

Sounds like everything went just right, glad to hear you’re happy with your purchase!

Wishing you a pleasant day!
With best regards,
Lia from ViceDeal

Classificada 5 em 5 estrelas

the part was delivered a little ahead…

the part was delivered a little ahead of the advised date which was much appreciated, it is now installed on the generator engine and its running fine. This was the easiest and most cost effective way to resolve the problem, thank you for your help.

7 de junho de 2025
Opinião espontânea
logótipo da Uk Vicedeal

Resposta da Uk Vicedeal

Hi Paul,

Thank you for your review.

Glad it arrived ahead of time and got your generator back up and running!

Wishing you a pleasant day!
With best regards,
Lia from ViceDeal

Classificada 4 em 5 estrelas

Works well

Works well for a fairly cheap juicer

5 de junho de 2025
Opinião espontânea
logótipo da Uk Vicedeal

Resposta da Uk Vicedeal

Hi Mary,

Thank you for your review.

Great to hear the juicer is doing its job, affordable and functional is always a win!

Wishing you a pleasant day!
With best regards,
Lia from ViceDeal

Classificada 5 em 5 estrelas

Good Quality Products

Good Quality Products, Full Trackable Delivery, Carburettor Parts Fixed My Problem, Really Satisfied With My Order And Arrived Quickly.

2 de junho de 2025
Opinião espontânea
logótipo da Uk Vicedeal

Resposta da Uk Vicedeal

Hi Patty,

Thank you for your review.

So glad the carburettor parts worked perfectly and arrived quickly!

Wishing you a pleasant day!
With best regards,
Lia from ViceDeal

Classificada 5 em 5 estrelas

Great product and fits perfectly

Great product and fits perfectly

2 de junho de 2025
Opinião espontânea
logótipo da Uk Vicedeal

Resposta da Uk Vicedeal

Hi Patty,

Thank you for your review.

So glad the carburettor parts worked perfectly and arrived quickly!

Wishing you a pleasant day!
With best regards,
Lia from ViceDeal

Classificada 5 em 5 estrelas

Replacement super charger cable

Customer service was very good as I was notified of purchase and despatch. As it was sent from China, customs sticker on packaging, it obviously took longer but I was kept informed of progress so was not worried.
The only issue was I was expecting the cable charger to be longer like my original. The disadvantage being it means I can't use it while it's charging but the up side of that is that it's easier to store and transport and doesn't get twisted and damaged as my original one did, hence purchase of replacement super chargers

9 de junho de 2025
Opinião espontânea
logótipo da Uk Vicedeal

Resposta da Uk Vicedeal

Hi Mrs Smith,

Thank you for your review.

Thanks for your patience and thoughtful feedback, we’re glad you were kept updated and found a silver lining in the shorter cable!

Wishing you a pleasant day!
With best regards,
Lia from ViceDeal

Classificada 5 em 5 estrelas

Useful product at low price

Took a couple of days longer than some suppliers, but arrived with no problems and looks fine

4 de junho de 2025
Opinião espontânea
logótipo da Uk Vicedeal

Resposta da Uk Vicedeal

Hi Mike,

Thank you for your review.

Thanks for your patience, we’re glad it arrived in good shape and met your needs!

Wishing you a pleasant day!
With best regards,
Lia from ViceDeal

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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