Glasses never showed up. Got sent to local distributor and never left. Company were useless and didnt want to know, and took a long time to respond to any communications. 2 stars because the insurance... Ver mais
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Leia as opiniões dos outros
I had a problem with the first pair - the vision wasn't correct. The customer service team were fantastic and sent me a second pair immediately. They are perfect - i get so many compliments! Thank y... Ver mais
I was paying close to £300 for my glasses from named opticians. I finally bit the bullet and decided to order online. My prescription is quite strong and I have astigmatism so was a bit wary BUT I cou... Ver mais
Glasses are exactly as pictured, if not better because they were actually sparkly ✨ and not just flat leopard print! Prescription was spot on too! I’m going to order another pair and 2 sunglasses too.... Ver mais
Informações sobre a empresa
Escrito pela empresa
Prescription eyeglasses frames online at an affordable price. Find a new pair today with Try-On system. Buy quality eyeglasses with a warranty, free lenses, and free shipping.
Informações de contacto
5900 BALCONES DRIVE SUITE 100, 78731, Austin, Estados Unidos da América
- 0736 710 9888
- support@uk.zeelool.com
- uk.zeelool.com
Respondeu a 63% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Glasses never showed up
Glasses never showed up. Got sent to local distributor and never left. Company were useless and didnt want to know, and took a long time to respond to any communications. 2 stars because the insurance company they use were great and I got my money back quickly from them, but you shouldn't have to use them.
Great customer service
I had a problem with the first pair - the vision wasn't correct. The customer service team were fantastic and sent me a second pair immediately. They are perfect - i get so many compliments! Thank you so much - i am recommending you to everyone!
Quick service
Quick service, love my glasses, lots of styles to choose from and great value for money
Unable to see
Unfortunately, despite uploading prescription from usual opticians, I can't see anything through the glasses sent to me. Which is a shame as they cost over £100.

Resposta da ZEELOOL UK
Can't use the glasses...
Can't use the glasses as the lenses make things warped even though they are supposedly my prescription
Ive worn glasses for over 30 years and these are no good

Resposta da ZEELOOL UK
The glasses are lovely quality.
The glasses arrived really well packaged. The quality is lovely, got my prescription just right. Beautiful glasses , will definitely use again.
Only negative they took a while to arrive. About 3 weeks but worth the wait.
Great company
Great company love the glasses fast delivery this is my second order love them that much
Sunglasses are great!
Absolutely love my new prescription sunglasses. This is my 2nd order & I'm pretty sure there will be more. So easy to order now that my prescription is saved in my account. Quick delivery.
I am over the moon with my glasses
I am over the moon with my glasses. They are stylish and good quality. They arrived quicker than I expected and I was kept informed as to when they would arrive.
Phenomenal
The process to order right up to delivery was fast and user friendly. I am so pleased with my orders. They look great the quality is fantastic and more importantly I can see clearly 😄 thank you so much I love the little case too I defo will be returning and recommending. Thank you 🤩
The frame glasses came exactly as the…
The frame glasses came exactly as the photo.I doubt it before that the prescription will be accurate BUT I was wrong, the prescription is perfect. The glasses came well packed in a nice hard little box covered into another light but sturdy package. Inside I received them into a little bag that I will use plus the glasses cover thing that looks expensive and high quality (I received for free). Prescription good, glasses exactly like presented and good material, packaging good and delivered in a week (Uk) when Specsavers from town spent 2 weeks and asked me to come pick them up with am hour wait time. Highly recommend this website. I got the UV light added on them and it is perfect plus really not expensive i only paid £35.
If you’re thinking of buying here DO IT!
I was paying close to £300 for my glasses from named opticians. I finally bit the bullet and decided to order online. My prescription is quite strong and I have astigmatism so was a bit wary BUT I could not love my glasses more! They’re thinned better than any previous glasses I’ve owned, they’ve got a coating for driving on them and I also ordered a pair or sunglasses which are just as amazing! I will never buy from a named opticians again!
Great service
Easy to order, great tracking, good delivery and glasses were perfect. Thank you
Easy to order
Easy to order. Easy to arrange pick up, delivery was great stress free, glasses are lovely, very happy.
Glasses are rubbish they are not…
Glasses are rubbish they are not prescription supplied cannot see at all out of lower part of the lens supposed to be varifocals I have emailed for a refund but have had no response

Resposta da ZEELOOL UK
Glasses prescription not correct unable…
Glasses prescription not correct unable to wear i gave my prescription
Arrived timely etc .but I cant use

Resposta da ZEELOOL UK
Prescription not added
The frame is fine, but they did not add my prescription which i uploaded onto the system before purchasing.

Resposta da ZEELOOL UK
Lots of choice for different and…
Lots of choice for different and stylish glasses. Prescription was correct. They were easy to order and were delivered quicker than I expected.
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