After 5 years of heavy use, one small piece of my light docking attachment broke. I contacted UK Loupes and they immediately offered to send a replacement part, free of charge. They were very quick an... Ver mais
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Leia as opiniões dos outros
Outstanding customer service! I bought some clip on loupes which I struggled to align properly at first. I contacted UKloupes through WhatsApp and got a reply within minutes. They also followed up w... Ver mais
I had an issue with my light on the loupes and they've sorted very quick. They've delivered in a couples of days in my convenience place and they've made my life easily without interrupting any of my... Ver mais
Fantastic service. Sent in my precious 20 year old loupes after getting uncorrectable double vision through them. Fixed and back to normal. Ver prompt service with excellent communication throughout... Ver mais
Informações sobre a empresa
Escrito pela empresa
UKloupes was set up to supply affordable loupes to dental students. Along the way, our high quality loupes have attracted interest from dentists, DCPs, specialists and surgeons who now rely on UKloupes to assist their work. Our mission is your vision We offer superior quality loupes at competitive prices We promote the early use of loupes during training We offer free, expert advice on loupes
Informações de contacto
17 Castle Road, Oldland Common, BS30 9SZ, Bristol, Reino Unido
- 01179012529
- sales@ukloupes.co.uk
- ukloupes.co.uk
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Highly recommended
I bought my dental loupes from UK Loupes years ago and the customer service has been consistently superb ever since! Great products, value for money, prompt and efficient responses to any query. I couldn't recommend more!
Excellent quality products and customer…
Excellent quality products and customer services is always quick and helpful
Replacement composite filter
Lost the orange composite filter on my light. Contacted ukloupes asking about a replacement in the evening after work and I received the next morning free of charge! 10/10 customer service since I brought my loupes around 5 years ago. Highly recommended.
10/10 customer service
I just received my Loupes - they are everything I expected and more. I want to thank Will and the UKloupes team for taking the time to answer all my queries. I can’t wait to try these out!
Amazing customer service!
The customer service is amazing!! The loupes are really good and arrived right on time.
Great customer service
Great customer service, the delivery was still on time even during a busy period and the loupes are great. I would highly recommend!
I had a very nice experience buying my…
I had a very nice experience buying my loupes from UKloupes. I didn' t waste time with appointments for long discussions. They were able to help me via Whatsapp. The procedure was straight forward, easy and pleasant. Very good quality of the loupes and very good prices. I highly recommend.
I lost my loupes in an instant when I…
I lost my loupes in an instant when I dropped them to the ground, and I needed a new one urgently. When I asked to William if it could be possible to arrange delivery within a certain frame, he was confident to make it. And yes he did it sooner than he promised. Excellent service, very good loupes as I m doing mainly Endos, they are more than sufficient. I d highly recommend.
Fantastic to deal with beginning to…
Fantastic to deal with beginning to end. Have a pair of 2.5x loupes from a large (expensive) brand and thought I'd give ukloupes a try for my 5x pair as they were over a third the price and the reviews were very good. I can only agree completely with these reviews, customer service and speed of reply was superb. But the main thing at the end of the day is quality of product and it's fair to say these are just as good if not better than my expensive pair. Really surprisingly these 5x TTL weigh less than my 2.5x TTL.
Can't recommend the whole experience enough.
The best customer care and support
If you are looking for amazing customer service and after sales support plus quality loupes then this is the place to go. I had my first pair (3x TTL) from them 5 years ago which are still in good working order and I have just received my new 5x TTLs and the package was made bespoke for my requirements and all measured up and made in 4 weeks delivered to my door. I can not recommend Ukloupes enough- Thankyou to all the Team
Excellent product
Excellent product, crystal clear lenses and appear to be a perfect fit. Also great service and communication from the UKLoupes team. Would highly recommend.
Absolutely brilliant company!
Absolutely brilliant company!
Really excellent experience with UKloupes. First ordered my loupes and light end of 2019 after meeting all the manufacturers at the BDIA showcase. UKloupes team were very knowledgeable and approachable. Their warranties were as good if not better than the other companies who were significantly more expensive. My order was sent out in good time.
I have been using my loupes since, the quality is impressive, especially the frame which seems particularly solid. The light holds charge for a good period and really makes life easier day to day.
I contacted them through their website after developing an issue with my light charger. Will contacted me back a matter of minutes later (on a Saturday!) and sorted the problem out there and then.
Brilliant company, would definitely recommend to anyone who is looking for a set of loupes. I will definitely be coming back when I want to move up to a higher magnification!
Excellent customer service and great…
Excellent customer service and great product!
I bought my loupes in March 2020. I could not use it for a very long time due to Covid- 19 first lockdown. An excellent company who did not insist me to pay my remaining invoice until I was fully satisfied with my loupes. when I first tried my loupes in Oct.2020, I realized my loupes needed some adjustments. I informed Well," head of sales", who replaced my loupes straight away without charging me. Once I was fully satisfied, only then was given the full invoice. Excellent customer care and great value product which works the same as other big brands.
Dr.Umar
Anand
Hi, UK loupes are long lasting, and are very helpful and give very good service.
Excellent knowledge and help
I have had my loupes for a long time &…
I have had my loupes for a long time & on the rare occasion something has gone wrong the customer service is very prompt & efficient. Thankyou uk loupes
Fantastic customer service
Fantastic customer service. Very prompt response and quick turn-around of orders. I got from UKloupes their own visor for loupes and it has been fantastic. Very reasonably priced and of great quality. I just ordered two more for my boss and our hygienist. This visor is the only one I 've tried able to accommodate my long telescopic loupes. Thank you ;0)
I’ve had my Galilean flip up loupes for…
I’ve had my Galilean flip up loupes for at least 10 years. Best purchase I’ve ever made and now I need prescription lenses in them and nothing is ever a problem. The service is amazing, I can’t recommend highly enough, very knowledgable and helpful. Thanks guys!
Fantastic product and company
Very professional company from start to finish. Very knowledgeable and helpful about the product. Loupes really sharp and good at an amazing price. Needed slight alteration and nothing was too much trouble. Makes such a change to find such a customer friendly company and have a lot of confidence in the product. Thanks. Highly recommend
Replacement Surgitel Frames and Shield
In June with about 2 weeks notice to go back to work, I contacted Dan who swiftly received my Surgitel al 2.5 flip up loupes and changed the frames for me in record time without costing the earth .He has been incredibly helpful out of office hours , excellent communication with pictures and explanations . I then bought a shield which whilst others were charging ridiculous amounts, his was reasonably priced and more importantly gave coverage and also i could use my light with my loupes .
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