UKPaintball Opiniões 

2777
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I called today as I had a couple of questions. I spoke to Luis, and he was absolutely wonderful. He not only answered all my questions, but also gave me info that I had not even thought of. After... Ver mais

Classificada 5 em 5 estrelas

Andrew has been a great help during whole booking process. I had to book few numbers, then add few more and then adjust the final number etc. Appreciate his help and patience with me. Next we can't wa... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Amazing customer services, Polite, helpful, Didn’t have to take took long on phone to book, just until 5 mins to book paintball,

Classificada 5 em 5 estrelas

Luis provided amazing service and was incredibly efficient. I was unfortunately late in booking my paintball session, but Luis reassured me that he would find a way to secure a spot. Fortunately, he... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Centro de paintball
  2. Loja de paintball

Escrito pela empresa

Play paintball games at the UK's leading paintballing company. Book online today & enjoy the ultimate paintballing experience with UK Paintball


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

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4,8

Todas as opiniões

(2777)

419 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

I can’t rate the paintballing just yet…

I can’t rate the paintballing just yet as we havnt been yet. But n booked this for 14 of us on Thursday through Luis, he called back when he said he would made sure we got the dah we wanted. Was clear and friendly in everything he said. What a nice bloke.
Thanks luis.
I hope you get a little bonus coming your way as your service is above and beyond!

2 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Easy to contact and very helpful

I called today as I had a couple of questions. I spoke to Luis, and he was absolutely wonderful. He not only answered all my questions, but also gave me info that I had not even thought of. After giving me a good half an hour of his time, taking the time to walk me through everything, I went ahead and booked it for my granddaughter's birthday party. We are all really excited, if the party is as good as the service provided by Luis, then the children are in for a fabulous time!!!!
We can't wait and Boo, my granddaughter, is buzzing to get the invitations out to her frineds

Thanks so much Luis- top class customer service !!!

30 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Booked through Luis

Booked through Luis. He was extremely informative and supportive of the birthday booking I was arranging. He gave me all the information I needed and was extremely polite. Thank you again!

22 de junho de 2026
Opinião espontânea
logótipo da UKPaintball

Resposta da UKPaintball

Thank you for your feedback,

UKPaintball

Classificada 5 em 5 estrelas

Andrew made the booking experience…

Andrew made the booking experience incredibly easy and was very helpful throughout the whole process. I would have no hesitation about booking again!

22 de junho de 2026
Opinião espontânea
logótipo da UKPaintball

Resposta da UKPaintball

Thanks for your feedback,

UKPaintball

Classificada 5 em 5 estrelas

Luis provided amazing service

Luis provided amazing service and was incredibly efficient. I was unfortunately late in booking my paintball session, but Luis reassured me that he would find a way to secure a spot. Fortunately, he managed to get me booked in. Overall, 10/10!

19 de junho de 2026
Opinião espontânea
logótipo da UKPaintball

Resposta da UKPaintball

Thanks for your feedback,

UKPaintball

Classificada 5 em 5 estrelas

Prompt & Informative Service

Enquired via email late on the evening and was surprised to receive a phone call promptly the next morning by Luis who was brilliant to deal with and answered all my questions giving me confidence the session would be ideal for my son and his friends.

17 de junho de 2026
Opinião espontânea
logótipo da UKPaintball

Resposta da UKPaintball

Thanks for your feedback,

UKPaintball

Classificada 5 em 5 estrelas

Staff are very helpful

Staff are very helpful, friendly and accommodating i had some issues last minute and a staff member called Lewis was very helpful in solving my problems, could not fault the service

16 de junho de 2026
Opinião espontânea
logótipo da UKPaintball

Resposta da UKPaintball

Thanks for your feedback,

UKPaintball

Classificada 5 em 5 estrelas

Andrew was super helpful when I…

Andrew was super helpful when I couldn't book online. Knowledgeable, friendly. Very easy booking. Thanx for your help

16 de junho de 2026
Opinião espontânea
logótipo da UKPaintball

Resposta da UKPaintball

Thanks for your feedback,

UKPaintball

Classificada 5 em 5 estrelas

Very helpful call with Luis

Very helpful call with Luis, was transparent about the costs.
Sent through a link to complete the booking immediately.

15 de junho de 2026
Opinião espontânea
logótipo da UKPaintball

Resposta da UKPaintball

Thanks for your feedback,

UKPaintball

Classificada 1 em 5 estrelas

Not a great experience to be honest

Not a great experience to be honest. Told to arrive for 12.15 and waited an hour before starting due to one player in another party being late. 50 odd people left waiting for one person is ludicrous and at 3.30 we had only played 2 games so had to leave due to a booking elsewhere. If you advertise 12.30 till 4 make it happen not everyone can extend the time spent there. No instruction was given as to what was going on until we asked, communication was very poor all day, the safety brief was rubbish, one guy shouting who could not be heard due to a kids party behind us, then they wonder why people do dangerous things. Guns constantly jammed or discharged all air from cylinders, just a shoddy set up. Found staff to be rude and obnoxious when spoken to, really disappointing activity for the start of a stag day.

13 de junho de 2026
Opinião espontânea
logótipo da UKPaintball

Resposta da UKPaintball

Thanks for your feedback,



We’re sorry to hear you felt we were only worthy or a 1 star review, 



We take all feedback seriously, though we have to admit we are concerned and a bit puzzled by the description of events, as this does not reflect how the venues usually operate.


There is a strict policy regarding start times: if players are late, the session does start without them and while equipment malfunctions like a jammed marker can occasionally happen in our industry, the marshals are always on hand to provide immediate replacements so no one misses out on the action.


We have tried searching our booking system to find a group matching your description from that day but have been unable to locate you. We would really like to look into this further, so please could you contact our management team directly at customerservice@ukpaintball.co.uk with your booking name and the date of your visit so we can investigate exactly what happened.


Thanks


UKPaintball

Classificada 1 em 5 estrelas

Don't book through UK Paintball

Don't book through UK Paintball, they are only an agency, they don't operate the paintball venue and have no control on what's happening and don't know anything. Search for the local vendor and talk to him directly. Expect to spend at least £100 per person for a full days paintballs, or £50 for half a day.

13 de junho de 2026
Opinião espontânea
logótipo da UKPaintball

Resposta da UKPaintball

Thanks for your feedback.

We’re sorry to hear that you felt we were worthy of a 1 star review,

To clarify for future guests, you are correct that UKPaintball operates as a booking agency. Our role is to connect players with a nationwide network of local venues, making it easy to find and secure slots. We take full responsibility for ensuring that our customers feel supported, and it is disappointing to hear that you felt we lacked the necessary insight into the local venue's operations.



Regarding the cost of paintballs, pricing can vary depending how trigger happy each player is. On average, players use 300–400 paintballs for a half-day and 500–600 for a full day. At the venue your group attended, that typically translates to around £27.50 for a half day and £40.00 for a full day.

We’ve reviewed the email correspondence prior to your booking to see how we handled your queries. While our team were able to answer all of your questions, we’d love to know where you feel that information or guidance could be improved. Please could you get in touch with us at customerservice@ukpaintball.co.uk so we can discuss this with you?

UKPaintball

Classificada 5 em 5 estrelas

Andrew from customer support r team was very helpful and polite

Andrew has been a great help during whole booking process. I had to book few numbers, then add few more and then adjust the final number etc. Appreciate his help and patience with me. Next we can't wait to attend the actual action.. It's going to be an awesome teenager birthday event.. Thanks Andrew...

10 de junho de 2026
Opinião espontânea
logótipo da UKPaintball

Resposta da UKPaintball

Thanks for your feedback,

UKPaintball

Classificada 5 em 5 estrelas

Haven't attended yet

Haven't attended yet, but really good forward to it and Andrew was so helpful with all my questions and the booking process was very easy.

6 de junho de 2026
Opinião espontânea
logótipo da UKPaintball

Resposta da UKPaintball

Thanks for your feedback,

UKPaintball

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