UK Property Finance Opiniões 

314
TrustScore: 5 em 5

4,9

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Classificada 5 em 5 estrelas

Due to hold ups on one project which was initially going to finish funding a project abroad we applied for a bridging loan. Our initial contact was Kelly, who efficiently started our application and c... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My Bridging Loan Application came with lots of hurdles. Ria was there at evey step with prompt, knowledgeable replies - even to my 'stupid' questions!! Ria was excellent at keeping the process moving... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I contacted Kelly at UK Property Finance regarding a commercial mortgage product. Her detailed proposals were very clear and her speed of response was exceptional. She followed up every email with a q... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We contacted UKPF to arrange a Bridging loan to replace an equity release mortgage.I spoke initially with Kelly Garvie who we found to be professional,efficient and amiable.Outlining clearly what w... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviços financeiros não bancários
  2. Serviços de finanças alternativos
  3. Instituição financeira
  4. Agência de empréstimos
  5. Corrector hipotecário

Escrito pela empresa

UK Property Finance is a specialist provider of all types of bridging, development & commercial finance. We are directly authorised and regulated by the Financial Conduct Authority (FCA), FRN 667602. We have been involved in the world of bridging, development finance and commercial finance since 2003 and our staff at UK Property Finance have many years of high level relevant experience in all types of regulated and non-regulated property finance and all carry the required FCA or industry qualifications. As a premier partner with the major lenders we consistently offer our customers the very best rates in the lending market along with a large range of services. There are a great number of benefits when it comes to using our services, such as: Many, many years of experience at the senior level of the finance industry Our Whole of Market status, something which allows us to offer you the best rates! We can provide market leading rates! We are able to cover most finance situations, no matter how difficult you believe yours could be We are Flexible! Our offices open from 9am till 9pm, 7 days a week!


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

314 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(314)

22 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

Great team

Worked with several of the team, all very professional and knowledgeable and wouldn’t hesitate to recommend.
Had secured my offers in principle, both competitive, but one lender appeared to change product mid way through to a more expensive deal / less competitive deal with additional survey costs / fees which was a little frustrating as to go back to the beginning with a new, more competitive lender would have lost more time. The team communicated, chased up lender process and supported the very best they could, thank you

5 de março de 2021
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Resposta da UK Property Finance

Many thanks for the honest review. Sorry that 1 of the lenders appeared to have moved the goalposts but glad that we kept the pressure on to ensure a good result. All the very best. Jade

Classificada 5 em 5 estrelas

Great service from Lisa & Kelly

Lisa Gamlin, what a saint! She walked us through the entire process, all the while having some great conversations around the subject, she was so fast to find the right mortgage for us and even came up with a backup in case we had a hiccup - this was after four brokers said they couldn't help us due to COVID related employment issues. She is absolutely, hands down, our favourite person we've spoken to so far, and she is fantastic at her job.

Followed up on the process with Kelly and she's been killing it (and also very nice to me despite how anxious we've been about the whole experience! Five of the biggest stars we can give!

28 de fevereiro de 2021
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Resposta da UK Property Finance

Wonderful review Mr West. Lisa will be over the moon. I can see that your case is already up and running and on a Sunday. We work 7 days every week. Jade Manager

Classificada 5 em 5 estrelas

Lisa Gamlin mortgage application

I would just like to say a big thank you to Lisa Gamlin of UK PROPERTY FINANCE for all her help.
Your extensive knowledge and professionalism along with your personal touch is unique and kept what was a very difficult mortgage application alive.
I cannot thank you enough for all your hard work and even without a fee.

24 de fevereiro de 2021
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Resposta da UK Property Finance

Great Andy. Thank you for using our services. Jade

Classificada 5 em 5 estrelas

Out of all of the companies I have…

Out of all of the companies I have spoken to, this was by far the best and so professional. Lisa was so friendly, helpful and non-judgemental. She listened and clearly knows what she is doing and her market. I went in feeling worried and came out of our conversation feeling really positive about completing our house build. Would absolutely recommend this company and will definitely use them again.

19 de fevereiro de 2021
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Resposta da UK Property Finance

What a lovely review DG. Thanks Jade

Classificada 5 em 5 estrelas

Would highly recommend this company

In spite of covid and xmas and an incredible amount of forms to fill in and provide it went very smoothly, a bit of a glitch and the end when we were asked to pay their fee but this was refunded very quickly, many thanks to Kelly Garvie and initially Holly Sutton

16 de fevereiro de 2021
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Resposta da UK Property Finance

thanks for the review. Jade Office manager

Classificada 5 em 5 estrelas

Got us a mortgage when nobody else could!

Got us a mortgage when nobody else could!!!
Very quick acting in getting things moving, and any potential issues that arose with the lender upon completion they helped with

Holly Sutton was our initial contact for our enquiry who was amazing!! So helpful and got the ball rolling,
Then Kelly Garvie took over for our application process and dealt with any issues that arose.
Would recommend using these to anybody! Still can’t believe we own a house!!

13 de fevereiro de 2021
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Resposta da UK Property Finance

Brilliant. Thanks for your feedback Craig. Jade Office Manager

Classificada 5 em 5 estrelas

Shewani is fabulous!

Dealt with Shewani throughout the mortgage process, she was professional and very helpful, would definitely recommend her and the company.

29 de janeiro de 2021
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Resposta da UK Property Finance

Hello Nicola. Many thanks for your review. Have a great weekend. Jade

Classificada 5 em 5 estrelas

UK Property Finance, Demi Handley

I recently used UK Property Finance whilst purchasing a buy to let property, it is fair to say I was very nervous about this because of the current climate and ongoing pandemic, however speaking to Demi made me feel at ease and she was very professional the whole time with great communication, I will be using again Thanks!

19 de janeiro de 2021
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Resposta da UK Property Finance

Hello Mr B. Thank you for this kind review. Jade (office Manger)

Classificada 5 em 5 estrelas

We would like to thank Lisa Gamlin

We would like to thank Lisa Gamlin, the first person we spoke to who started our bridging loan application off. Lisa was warm, understanding, professional and very efficient. Lisa talked us through the process, was never “pushy” and did exactly what she said she would in an extremely timely fashion. Communication was excellent. Would highly recommend using UK Property Finance, first class service! Thank you Jane & Stuart.

28 de dezembro de 2020
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Resposta da UK Property Finance

Good Morning Mrs Rayner. Thank you so much for the review. I will pass on your kind message. Have a great Christmas and New Year. Jade

Classificada 5 em 5 estrelas

Great support from Shiwani at UKPF

I approached UKPF for assistance with a BTL mortgage. Shiwani has been assisting me throughout the initial stages of my application and I am very pleased with her level of communication, attention to detail, and overall knowledge of the range of products available.

Turnaround has been quick, and I have been thoroughly informed on the next steps and requirements from myself moving forward. So far its been a pleasure.

22 de dezembro de 2020
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Resposta da UK Property Finance

Fantastic review. Many thanks Chris. Jade Office Manager

Classificada 5 em 5 estrelas

Great support from Demi Handley and the…

Great support from Demi Handley and the team in processing my mortgage through to completion. I have used this company before and can recommend to anyone looking for a mortgage or finance etc they will be able to provide some market leading rates.

8 de dezembro de 2020
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Resposta da UK Property Finance

Hi David. Thank you so much for your kind feedback. Looking forward to our next deal ...... :-) Jade Office Manager

Classificada 5 em 5 estrelas

Thank you!

Many thanks to the team for helping me obtain a bridging loan in a very short amount of time. Special thanks to Demi Handley for her prompt replies to my queries, professional and friendly customer service throughout the process. Thank you!

27 de novembro de 2020
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Resposta da UK Property Finance

Fantastic review Lucy. I'm so pleased. We wish you very good luck for the future and we will stay in touch. Jade (Office Manger)

Classificada 5 em 5 estrelas

They sort out a mortgage for us

They sorted out a mortgage for us when we thought we wouldn't be able to get one.

They kept us informed and was easily contactable if we had a query.

We would use this service again.

24 de novembro de 2020
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Resposta da UK Property Finance

Thanks for the review Mrs Swain. You were a great client. All the best for the future. Jade (Office Manager)

Classificada 5 em 5 estrelas

Excellent Service and diligence

Excellent Service and diligence from Demi and team. Really appreciated.

17 de novembro de 2020
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Resposta da UK Property Finance

Brilliant review Jon. We love this type of feedback. All the very best, Jade.

Classificada 5 em 5 estrelas

Absolutely fantastic company!!

Absolutely fantastic company from start to finish we were kept well informed. Would highly recommend. Found the best options and made the process nice and easy.

10 de novembro de 2020
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Resposta da UK Property Finance

Hi Nilks. Really appreciate the great feedback. Wish you all the very best. Jade

Classificada 5 em 5 estrelas

UKPF bridging finance

Came to UKPF to secure bridging finance. Helped from start to finish with constant updates and communication. Contacted the lender regularly to expedite my case and secure finance on an auction purchase. Demi Handley was my case handler. Fantastic girl and couldn’t have asked for a better person to deal with.

Thanks Demi and UKPF

3 de outubro de 2020
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Resposta da UK Property Finance

Thanks Myles. Ill pass your brilliant review on to the team. Jade

Classificada 4 em 5 estrelas

Successfully handled but the whole process was very bureaucratic

I received my mortgage successfully which is the main thing, UK Property Finance were cooperative and polite in all my dealings with them.

My only issue is that the whole process involving , UK Property Finance, the lender , the conveyancing solicitor and independent legal advice (for a company loan) seemed far too bureaucratic. While appreciating the need for security etc I'm sure this could be done more efficiently.

27 de setembro de 2020
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Resposta da UK Property Finance

Dear Mr Jones,

Thank you for your review.

From your file I can see that we received your offer during the coronavirus lockdown period where the vast majority of lenders, solicitors and brokers either worked from home, on reduced capacity or completely closed. UKPF stayed fully open throughout and 7 days per week. During this time we extended your offer due to you losing the purchase property. Upon finding a new property the lender required new certified ID from the solicitors. Although virtually all solicitors were homeworking, this was arranged as soon as possible and the hold up was rectified.

We wish you all the very best for the future.

Jade (Office Manager).

Classificada 1 em 5 estrelas

Steer well clear!

Basically I was seeking a Lifetime Mortgage and dealing with a Sales Advisor, She quoted a specific figure which would be available from lenders. I queried this specific figure a number of times, which was higher than I had been quoted elsewhere and she reconfirmed that this was the amount available and agreed to provide T&C's. She then came back with a request for more details, which I provided. At this point I again queried the amount, but was again reassured! Subsequently she came back and stated that the amount that was on offer was 140% LESS than she originally quoted. She tried to give a number of ineffectual excuses and didn't apologise for the dramatic drop! To summarise, basically I don't think that she really knew what she was doing and that if is this is example an example of the service/advice levels provided by UK Property Finance, I'd steer well clear! I'd also add that my credit standing is excellent and that there are no adverse aspects.

11 de setembro de 2020
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Resposta da UK Property Finance

Dear Mr George.

Thank you for your feedback and I am sorry that you are unhappy with the way you believe your case was handled by UKPF. We have attempted to call you back to discuss this however without success.

As you will see from our other reviews, working to the highest possible levels of customer service is our top priority.

I have gone through the written and recorded communication on your case and can reply accordingly.

You initially approached UKPF requiring a new bridging loan to repay an outstanding bridging facility that you had been unable to repay in the timeframe agreed from the outset, with the current lender. You also asked for a lifetime mortgage quotation. We are qualified to transact both bridging and lifetime mortgage finance so were able to provide both quotations.

After initially sourcing the most appropriate lifetime product, our highly trained and experienced advisor approached the chosen lender to confirm the maximum loan amount available. This figure was passed on to you. Our advisor then collected additional information from you and applied to the lender, to obtain an agreement in principle. At submission, the lender supplied a lower maximum available loan amount and when challenged said it was a system issue. Our advisor immediately relayed this reduction to you and in the recorded call, apologised on numerous occasions and attempted to explain the facts before you said “Goodbye” and terminated the call.

We understand that you are not happy with this situation however hopefully you can see that any mistake made was not the fault of UKPF. Many lenders are still working out of the office so unfortunately mistakes that would normally not occur, are on occasions happening. UKPF staff are all working from our office premises and we supplied you with the correct information as presented to us by the lender, which they confirmed when challenged.

Should you feel our response is honest regarding your application, we sincerely hope that you reconsider leaving the 1star review .

Good Luck for the future

Jade (Office Manager)

Classificada 4 em 5 estrelas

Very good service

I asked for a loan to buy plot. I spoke with sales advisor Lisa. She provided very professional service and in her mail she explained all the possible charges which is very impressive.

5 de setembro de 2020
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Resposta da UK Property Finance

Thanks for the feedback Mohammad. Happy that all went to plan. Rgds Jade

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