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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I am very happy with Ultimate Juice, it has everything for our vaping needs and at a budget friendly price. Every now and then we get a freebie which is always good. Delivery is fast if you order bef... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great product, have used for 10+ years and wouldn't use anything else! User friendly website and never had any issues. Is available in local vape shops and online, with next day delivery avaible.

A empresa respondeu

Classificada 5 em 5 estrelas

Always a GREAT experience. Shopping at Ultimate Juice. Have a Great selection of stuff. Buy most my Steam Crave stuff from here! And they do decent liquids too. Good job overall. Thanks Ultimate... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Quick delivery on products, if items become out of stock once you have ordered then you get a phone call offering alternatives (only happened the once) but customer service is great. Always have plent... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de cosmética
  2. Loja de cigarros electrónicos
  3. Fabricante de dispositivos electrónicos
  4. Loja de cigarros eletrónicos

Escrito pela empresa

Welcome to Ultimate Juice, the leading vape juice manufacturer in the UK. With a commitment to quality and innovation, we bring you an exceptional range of premium vape juices that redefine your vaping experience. Our dedication to crafting the finest blends using the highest quality ingredients sets us apart in the industry. At Ultimate Juice, we understand that vaping preferences are diverse, which is why we offer a wide selection of flavors to cater to every palate. From classic favorites to unique and exciting combinations, our vape juices are meticulously crafted to deliver unparalleled taste and satisfaction. Our team of experts is passionate about creating products that exceed expectations and meet the highest standards of safety and quality. Rigorous testing processes ensure that every bottle of Ultimate Juice is not only delicious but also safe for your enjoyment. Join the countless vaping enthusiasts who trust Ultimate Juice for their vaping needs. Experience the ultimate fusion of flavor, quality, and innovation with our exceptional vape juice collection. Your satisfaction is our priority, and we're proud to be your go-to choice for premium E-liquids.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

328 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Always get my vape juice from here

Always get my vape juice from here, it is reasonabley priced and always arrives fast. Highly recommend.

14 de julho de 2023
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logótipo da Ultimate Juice

Resposta da Ultimate Juice

Hi Erin, Thank you for your positive feedback! We appreciate your support.

Classificada 4 em 5 estrelas

Speedy service

Ultimate juice have an excellent range of products in the vape and juice line. They offer good deals and the order, despatch and delivery are first rate.

8 de junho de 2023
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logótipo da Ultimate Juice

Resposta da Ultimate Juice

Thank you for honest review Stephen, I'm glad you've been havng a positive experience ordering from us.

Classificada 5 em 5 estrelas

Don’t hesitate

Easy to order, great range of products, quick delivery times, competitive price, what more could you want. Will definitely be using again.

6 de julho de 2023
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logótipo da Ultimate Juice

Resposta da Ultimate Juice

Thank you for taking the time to provide such wonderful feedback John. We are thrilled to hear that you found our ordering process easy, our product range extensive, and our delivery times prompt. We strive to offer competitive pricing and it brings us joy to know that it met your expectations.

Your satisfaction is our priority, and we look forward to serving you again in the future.
Should you require any further assistance, please do not hesitate to reach out.

Classificada 5 em 5 estrelas

Brilliant eliquid and even better…

Brilliant eliquid and even better company will be buying from now on 💯

2 de julho de 2023
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logótipo da Ultimate Juice

Resposta da Ultimate Juice

We are truly delighted to receive such high praise for our e-liquid and our company as a whole Ryan.
Your satisfaction is our top priority, and we are thrilled to have met your expectations.

Classificada 3 em 5 estrelas

So, prices and delivery, tick!

I can't fault the speed of the delivery or the prices of the goods. However, when I placed the order it stated that I would get a 5ml bubble glass with it. What I actually got was a 2ml one that didn't fit the tank (Horizon Tech Sakers Master). They'd also included a free coil BUT it was for a Falcon tank. I rang them and spoke to girl on reception and explained the problem and she said that someone would get back to me by the end of the day (Monday 3rd July). Still haven't heard anything from them. So, prices and delivery, tick! Quality control and customer service, not so much.

7 de julho de 2023
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Resposta da Ultimate Juice

Angela, We sincerely apologize for the inconvenience caused by the mismatched items in your recent order.

Your feedback is invaluable to us, as it helps us identify areas for improvement. We have taken immediate action to address this issue internally and ensure it does not recur in the future. Rest assured, we are committed to providing a seamless and satisfactory experience for our customers.

Regarding your contact with our receptionist, we apologize for the lack of follow-up and delay in resolving the matter.

I've asked our retail team to contact you today to sort out this issue right away.

Classificada 5 em 5 estrelas

Nice friendly bunch

Nice friendly bunch, had what I needed and had it dispatched in short order, at a great price.

7 de março de 2023
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Resposta da Ultimate Juice

Thanks for the kind words Jack :)

Classificada 5 em 5 estrelas

Always super efficient service

I have been using these guys for years, super efficient, easy to use website and super friendly as always happy to help.

7 de julho de 2023
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logótipo da Ultimate Juice

Resposta da Ultimate Juice

We sincerely appreciate your continued support Sarah, and we look forward to serving you for many more years to come. If you ever need any assistance or have any questions, please do not hesitate to reach out. We are always here to help.

Classificada 5 em 5 estrelas

Items arrived on time

Items arrived on time, appreciated extra items in the box 👍, nice quality products.

2 de junho de 2023
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logótipo da Ultimate Juice

Resposta da Ultimate Juice

Hi Maria, I am pleased to know that we have expediently shipped out your order, ensuring your prompt receipt, and that it has contributed to your vaping enjoyment ;-)

Classificada 5 em 5 estrelas

Top marks

I’ve been ordering from these guys for a few years now
I see the mystery boxes and try my luck and mate did the come through.
Best £50 I’ve spent

7 de julho de 2023
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logótipo da Ultimate Juice

Resposta da Ultimate Juice

Hi Abigail, I am delighted to hear that our recently created mystery box has brought you joy :)
Looking forward to serving you again.

Classificada 5 em 5 estrelas

Efficient, professional, prompt! Simples

Hadn’t used these guys before so was a bit wary and phoned them after ordering. I had nothing to worry about. Not only did they have what I was needing but efficient and prompt delivery. The girl I spoke to on the phone was also professional and courteous. Would recommend!

6 de julho de 2023
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logótipo da Ultimate Juice

Resposta da Ultimate Juice

Hi Jane, thank you for the kind words :)
We sincerely hope to continue assisting you in your enjoyment of vaping.

Classificada 5 em 5 estrelas

Quick, accurate, great value

Very quick and accurate processing of the order, very quick delivery, great prices and great products. Very happy customer.

28 de junho de 2023
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logótipo da Ultimate Juice

Resposta da Ultimate Juice

Hi Stephen, Thank you ever so much for your generous feedback.
We are absolutely delighted to hear about your positive experience.

Should you need anything else or have any further inquiries, please don't hesitate to reach out. We look forward to serving you again in the future ;)

Classificada 5 em 5 estrelas

Helpful

After a initial hiccup, the issue was dealt with promptly. Great customer service

4 de julho de 2023
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logótipo da Ultimate Juice

Resposta da Ultimate Juice

Hi Richard, my apologies for the inconveniences.
I've issued a full refund on the postage costs of the Tracked 24.
Hopefully you'll be enjoying vaping ;)

Should any further issues arise in the future, please do not hesitate to reach out to us.

Classificada 5 em 5 estrelas

The customer service is amazing here

The customer service is amazing here! The guys are really friendly and knowledgeable. I called up with a few queries as I am new to vaping and nothing was too much trouble! Love this brand and would highly recommend.

30 de junho de 2023
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logótipo da Ultimate Juice

Resposta da Ultimate Juice

I appreciate your positive feedback Demi!
It brings me joy to know that I could be of assistance and meet your expectations.
If you ever have more questions or need further help, feel free to reach out.

Classificada 5 em 5 estrelas

At last - a reliable Vape company !

After having several problems with various online vape sellers I came across Ultimate Juice. I phoned them with a question, as much to make sure they answered as anything else, but my question was answered and my order placed.
I ordered 3 Steam Crave tanks and a few bit & pieces for them, and when they arrived 2 days later I was extremely pleased to find a 100ml of free juice - a really nice touch.
The tanks actually had more included than their website stated, so all in all an absolutely excellent experience - decent prices, and most of all reliability and helpfulness.
Cannot recommend enough.

22 de junho de 2023
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logótipo da Ultimate Juice

Resposta da Ultimate Juice

Thank you so much for your kind words and positive feedback Rikki! I'm thrilled to hear that you had a positive experience. It means a lot to us to know that We were able to assist you effectively. If you have any more questions or need further assistance, please don't hesitate to reach out. I'm here to help!

Classificada 5 em 5 estrelas

Awesome customer service

Awesome customer service would recommend and definitely be back again very happy with my order 🙂

29 de junho de 2023
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logótipo da Ultimate Juice

Resposta da Ultimate Juice

Thanks for kind words Royce, glad We could ship to New Zealand swiftly 😃

Classificada 1 em 5 estrelas

Ordered a 10mg vape pen from this…

Ordered a 10mg vape pen from this company on eBay..received a 0mg one..Avoid this seller

25 de abril de 2023
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logótipo da Ultimate Juice

Resposta da Ultimate Juice

Hi Davie, sorry to hear that, I've been assured by our eBay team that you were refunded for this transaction right away :)

Classificada 1 em 5 estrelas

Sick of getting Faulty disposable pods

Sick of getting Faulty disposable pods, I buy 12 at a time always same flavour cherry chill & on every occasion seems to be 1 or 2 faulty either no battery or won't puff, going to have to find a new brand.

4 de setembro de 2022
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logótipo da Ultimate Juice

Resposta da Ultimate Juice

Hi there, sorry to hear that :(
If you email us at websiteorders@ultimatejuice.co.uk I'll make sure to look in to this for you.

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