Ultrararecards Opiniões 

33
•
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Just bought some weiss schwarz cards and the prices here are good and the items are legit! However its even better when you buy bulk and subscribe as you'd be saving mega bucks, problem for me though... Ver mais

Classificada 1 em 5 estrelas

I'm rewriting this review to make my point clearer. My issue isn't just that there was a pricing error. I understand mistakes happen. The problem is that my order was cancelled and then the s... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I highly recommend this tcg shop. The product I ordered was out of stock but not shown as such on their website, instead of cancelling my order they ordered more stock from their distributor. My order... Ver mais

Classificada 5 em 5 estrelas

They were easy to order through, and when the supplier caused them stock issues, they were very transparent and changed their stocking plans to make sure everyones' orders were fulfilled. Great servic... Ver mais


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

33 opiniões

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4,5

Todas as opiniões

(33)

17 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Pricing error led to cancelled order and higher relist price

I'm rewriting this review to make my point clearer.

My issue isn't just that there was a pricing error. I understand mistakes happen. The problem is that my order was cancelled and then the same card was relisted at double the price shortly after.

That creates a lack of trust in the store's pricing. As a customer, if I place an order at a listed price, I expect it to be honored. Otherwise, there's no certainty when buying. If a listed price can simply be cancelled and changed after purchase, then the listed price doesn't really mean anything.

This is especially concerning for people buying cards for time-sensitive situations like tournaments, where a cancelled order could leave you stuck or forced to pay significantly more elsewhere at the last minute.

I wanted to clarify this because my original review came across as emotional, but the core issue here is reliability and trust.

24 de março de 2026
logótipo da Ultrararecards

Resposta da Ultrararecards

Dear Aspen,

Thank you for updating your review and clarifying your concerns, we understand that reliability and trust are important when placing an order.

To address this directly: the order was cancelled because the item had been listed at an incorrect price. Once identified, the listing was corrected to reflect its actual market value. This was not a case of adjusting pricing after a sale arbitrarily, but correcting a clear pricing error.

We appreciate that from a customer perspective, this can feel frustrating, particularly if you were hoping to secure a specific card. However, situations involving significant pricing errors are handled in line with standard retail practice, where orders cannot be fulfilled below cost.

We also want to reassure you that this is not a common occurrence. We take care to ensure pricing accuracy across our listings, and when mistakes do happen, we act quickly to correct them and issue refunds without delay.

We understand your point regarding time-sensitive purchases, and this is exactly why we aim to identify and resolve any issues as quickly as possible - in this case, we contacted you within 24 hours of the order being placed to explain the pricing error and process the refund. We did not receive a response to that message, but the refund was completed promptly.

We’re sorry again for the inconvenience caused, but we remain confident that the situation was handled promptly and appropriately.

Kind regards,
Ultra Rare Cards Team

Classificada 5 em 5 estrelas

weiss schwarz cards, good prices

Just bought some weiss schwarz cards and the prices here are good and the items are legit! However its even better when you buy bulk and subscribe as you'd be saving mega bucks, problem for me though I don't that kind of money still everything was all good and delivery was quick too 10/10 would order again

23 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Completely legit company

Completely legit company. Bought Dragon Ball booster box which was for preorder and it arrived promptly in good condition and for a great price...cheaper than anywhere else! Thank you

14 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience

Easy to use and very communicative with updates on the order. Delivery arrived well packaged and in a timely manner - I would definitely order from them again.

28 de outubro de 2025

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