I ordered a bathroom cabinet which unfortunately was on back order. What would have been an anxious experience was anything but. The level of customer service is beyond belief. Adam has kept me perso... Ver mais
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Leia as opiniões dos outros
Following on from my poor experience of this company, I am happy to say that I had a call from Adam who suggested an alternative item for me. Sadly it was not what I wanted and he has refunded my ori... Ver mais
Ordered a bath for £2000, two months later, after dozens of emails and phone calls, I have heard nothing back, no update on the order, no response to my request for a refund. I have now had to take th... Ver mais
We needed a replacement bath and side panel after a shower screen collapsed and badly damaged ours. Needless to say, it’s now discontinued, which posed a major problem as it fits into a restricted s... Ver mais
Informações sobre a empresa
Escrito pela empresa
One of the UK’s fastest-growing online bathroom retailers selling a range of showers, baths, taps, sinks & more from some of the biggest and best brands.
Informações de contacto
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Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
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Order #19596
Order #19596 -
No communication won't answer email or phone calls Adam Richard Smith you are a rogue trader. I request formally a refund and WiLL visit the rookery (your trading from a terraced house) and issue debt collector proceedings against you. Do not buy from this man he is a crook and does not deliver or refund customers. Reporting to trading standards and also Goole to have the website removed.
If I could give no stars I would...no…
If I could give no stars I would...no contact re order. I have rung and left messages and emails...no response... Don't go on price alone...I now want my money back so I can buy another shower..but again no response
Delivered on time and very happy!
Delivered on time , would definitely recommend. Adam was very helpful and knowledgeable, unbeatable experience for me! Good luck for the future!!
Expect no delivery, no communications. AVOID BUYING FROM HERE
Placed two orders on 4th Feb and have been chasing up the company for my goods. Ended up buying in a local store after searching around. Only decided to order from UnbeatableBathrooms.com as the price was very competitive. Oh boy, never go on price alone. Wish I had read the reviews on the company as well. Been more than 2 weeks, still waiting for my goods. Don't need no more and have contacted via email and phone calls. Adam, supposedly the director acknowledged the email once, and never heard back. Not sure if I will get my money or my goods. Worst company ever come across. Surprised that this is still allowed to operate online.
Thieves
I placed an order with this company and waited in vain for delivery. After calling I was told they don’t stock the item any longer and I would receive a refund. However no refund had been given and they don’t reply to phone calls or emails. I still have no item and no refund. Avoid this company at all costs
My sink recently arrived & I’m so…
My sink recently arrived & I’m so pleased with it, A big thank you to Adam who went above & beyond to get me the sink I was after at a great price, delivery was prompt
With good communication. I will be using unbeatable bathrooms again.
Very flexible reliable professional…
Very flexible reliable professional service 👍
100% trust these guys
100% trust these guys - I messed them around as I placed an order as was told my toilet broke, and then i ordered the wrong item - They switched the original order and then refunded in the end . I think they are a small company with a small team working their butts off, so give them a try, be pleasant with them and you will get a bargain
I am really concerned at this point…
I am really concerned at this point because they took my money, never delivered the order. The same as all the other reviews, I have contacted them many times through phone, email and chat, but I have received no answer whatsoever.
I will never use this company again
Paid in full, no order, no replies - Scam Company
Placed an order on 6 December, 13 days later, zero contact, no reply to messages or emails. Total scam. Now without hob for Christmas.
Avoid this company
Fantastic customer service
Fantastic customer service
Thankyou for all your help Adam
Came good.
After some issues which left me in doubt as to the existence of the company, the owner called me, apologised, explained that they were in the process of moving premises. A replacement item was dispatched and it is now installed.
Placed an order for a Shower Waste and the order has not been delivered . . . .
Placed an order for a Shower Waste trap, not a big order, but it was half the price of anyone else listing the same thing on the Internet. I should have known if it seems to good to be true it probably is! A week has passed since the order was placed and I had an e-mail confirming the order, but nothing has turned up, phone lines just go to answer phone and no response to my e-mail. Unbeatable Bathrooms are obviously just a scam . . . .
Scam company
Sadly I didn't read the reviews before ordering as the site looked kosher. The basin we bought and paid for still hasn't turned up weeks later. No response to repeated phone calls, messages, live chat. Is your company a scam Adam Richard Smith? Our next step will be to report you to the police for theft...
Placed a order and have not received…
Placed a order and have not received goods tried calling every day no answer emailed no response I guess it’s a scam
SCAM
SCAM. Did not shipped anything. Just took money and ghosted. Thieves
DO NOT BUY FROM THIS COMPANY
I also ordered a tap in July, received confirmation and nothing since, despite chasing. Their address is at a shop called Bliss Bathrooms and I am starting to chase them as well. If anyone has any tips on recovering money from the bank or success in the small claims court against these guys please post.
Faulty Product, but they wont respond at all!
I ordered an expensive kitchen mixer tap from Unbeatable Bathrooms which developed a fault soon afterwards. For the past 3 weeks I've been trying to get hold of someone there to discuss it but no one responds at all. I've used their Live Chat function, which leads me nowhere. I've emailed them and they havent responded in 3 weeks and I've tried calling several times where I've left my contact details for them to get back, but they never do. Each time I call, it says they're busy taking customer calls, even when I've tried calling straight after opening hours.
As a follow up to continuously trying and getting no response from them, I went directly to the manufacturer, Grohe, who were great. No issue at all. Sorted me a replacement straight away.
Thieves.
Thieves.. brought a ghohe plate in July 2024, paid £250 and nothing. They never answer, planning to pay a visit to the showroom they advertise on 94 high street, stoke on Trent. Il get my money via bank or …
My order was acknowledged but no…
My order was acknowledged but no despatch advice was ever received.
The cost has been taken from my card but no items received.
email inquiries are ignored and the excuse on their contact PO page is telephone problems.
I am now seeking a refund through my bank.
Cannot recommend this company to anybody. Beware of using them
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