Kim is an absolute legend. Kim is so polite and really goes above and beyond for her customers. She really looked after my needs. The products are absolutely amazing. Would definitely recommend!!
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Leia as opiniões dos outros
These guys are incredible. Just recently picked up some Hasbro figures to polish off a collection I’ve been trying to complete for aaaages. Speedy delivery, great communication. I recommend followin... Ver mais
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Hey guys I hope ur enjoying the Christmas holidays! A well earned break 😄 I just wanted to send a thank you message for the order I received today (Tchaka, Hulkbuster & Taskmaster figures). I saw tha... Ver mais
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Great selection of pop culture merch not normally available in Ireland at great prices. Delivery was really quick and products were packed well and arrived perfectly. Highly recommend this store for a... Ver mais
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Informações sobre a empresa
Sobre Uncanny Collectibles
Escrito pela empresa
About Us
Ireland's premier online action figure, comic book & collectibles store. Buy the figures you NEED & get them delivered to your door!
We make it easy to buy your favourite pieces from movies, TV, comics, video games & more.
Collecting is an expensive hobby so we offer payment plans to help spread the cost of building your collection too!
Free shipping is available on all orders of €50 or more within the Republic of Ireland & we happily ship internationally too!
We carefully package each order to ensure it gets to you in mint, collector condition, using our delivery partners with An Post & DHL.
Shop Our Most Popular Categories
Informações de contacto
Kingswood Heights, Dublin 24, Dublin , Irlanda
- 085 827 2191
- info@uncannycollectibles.com
- uncannycollectibles.com
5,0
Excelente
506 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Uncanny Collectibles
Thank you so much! 😀
Always honest and upfront
Always honest and upfront. They answer any queries you have.
12 de fevereiro de 2024
Resposta da Uncanny Collectibles
Pauline! Thank you so much!
Uncanny collectables is an Excellent…
Uncanny collectables is an Excellent company with Excellent service.
Received my figure and the packing was perfect, well packed with care.
I love uncanny collectables and will shop here with ease and confidence in the future.
Thank you and hope my honest review helps you.
Regards.
Gary.
12 de fevereiro de 2024
Resposta da Uncanny Collectibles
Gary! Thank you so, so much, this has made my month!
Resposta da Uncanny Collectibles
Thank you so much! 😀
Great Experience
Reasonable prices, great customer service and speedy delivery that was well packaged, I couldn’t ask for more.
22 de janeiro de 2024
The customer relations was great
The customer relations was great, delivery was very speedy. Would definetly order from them again
21 de janeiro de 2024
Have been purchasing many figures from…
Have been purchasing many figures from Uncanny Collectibles.
Always reasonably priced and delivered with haste. Really good at keeping me informed of progress and release of pre-ordered material and tracking of goods dispatched.
Will keep ordering with them.
19 de janeiro de 2024
Awesome as always.
Awesome as always.
(Whatever happened with the 1 star, total typo. Uncanny Collectibles is awesome to buy from. Which is why I have do on so many occasions.)
19 de janeiro de 2024
Resposta da Uncanny Collectibles
Hey Karl, thank you for your reviews - they are always helpful! You're a Legend!
. ....
I asked to hold an item that they had on store they said they would an didn't let me son down
17 de janeiro de 2024
Resposta da Uncanny Collectibles
Hi Agnes,
Thank you for your review and your feedback. I am sorry to hear that you and your son are unhappy with our service and our products.
However, I have to point out some of the things you said in your review are not true or fair and are contradicted by the WhatsApp messages between us and the person who contacted us, who we now know to be your son. We never had any contact with you by message or phone - only your son.
Your son called us 26th October 2023 enquiring about a Jean Claude Van Damme figure. We explained that this figure was a pre-order product and we would not have it in stock until January/February 2024.
He requested packaging information which we provided and then tried to negotiate the price with us the next day. We declined his offer as our prices are fixed.
During the days in between his first contact with us, the Van Damme figure pre sold out as we only had 1 available to pre order.
We never agreed to hold the item, as it is our store policy to not hold items without payment. This policy is on each of our pre-order products on our website. All pre-orders on our website are clearly marked as pre-order, available at a future date and have a Frequently Asked Questions guide to help explain Pre Orders and how they work.
A couple of days after our initial contact - 28th Ocotober 2023, your son asked to come to our Showroom to buy the Van Damme figure that he wanted. Our Showroom was booked out for the day he wanted to visit but we offered him an 11am appointment for the next day to view other items he may like. During these messages, we informed him that this figure was now pre-sold out and we were unable to order more from our Supplier.
He was still quite insistent on coming to collect the Van Damme figure that he was interested in and we had to reiterate our store policies on pre orders not being held without payment and also re-explain what a pre order product is and that the now pre sold out Van Damme figure even if it was still available would not be available in store until January/February 2024.
He did not avail of our offer to visit our Showroom the next day.
Our Showroom calendar is available to all customers on our website. We have never denied a customer a visit to our business.
Your son then asked about another pre-order product Freddy Mercury, which was also not available until 2024. We advised your son not to buy it from us, as he appeared to need these pre-order items urgently. Your son did not take our advice and bought it anyway, and confirmed that he was happy to wait for it.
The Freddy Mercury arrived in stock last week, weeks ahead of the estimated arrival date. We packed and shipped it as soon as it arrived and we sent email notifications to the email address on the order.
I appreciate you taking the time to write a review of our company and we are happy to take feedback on board when we can make the customer journey better. In this case, I do not believe the 3 star review reflects the service, products and advice we provided from the start to your son.
Awesome company, uncanny collectables.
I just received my first pre order from uncanny collectables and I am over the moon. Uncanny collectables kept me informed of everything and my prey predator action figure came very well packaged and they sent it the second the got it in stock.
Definitely be shopping here for figures in future. Just finished my diorama now and I am delighted.
Thank you uncanny collectables, your awesome.
19 de janeiro de 2024
Opinião espontânea
Resposta da Uncanny Collectibles
Well this is the most awesome way to end on a Friday! Thank you Gary! And please tag us in any photos you post of that diorama - it sounds unreal!!!
Resposta da Uncanny Collectibles
Thank you so much Ste!
Resposta da Uncanny Collectibles
Legend, thank you Colm!
Fantastic service
The gift was thoroughly wrapped. Mint condition. Fantastic service and all delivered within 3 days and on Xmas week in Ireland.
19 de dezembro de 2023
Resposta da Uncanny Collectibles
Thank you so much Robert, for your order & this awesome review! Happy Christmas 🎄
Always a good experience ordering off…
Always a good experience ordering off Uncanny. Very helpful and friendly
17 de dezembro de 2023
Resposta da Uncanny Collectibles
Thank you so much John, for your order & this awesome review! Happy Christmas 🎄
Excellent package arrived when said…
Excellent package arrived when said highly recommend. I will be using again 😁
17 de dezembro de 2023
Resposta da Uncanny Collectibles
Thank you so much Tanya, for your order & this awesome review! Happy Christmas 🎄
Facebook videos are brilliant
Facebook videos are brilliant.
Great selection of stuff. Super quick delivery times.
Perfect everytime.
17 de dezembro de 2023
Resposta da Uncanny Collectibles
Thank you so much Marty, for your order & this awesome review! Happy Christmas 🎄
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