Unfortunately I have not had a good experience with Undeniable London. I bought my son a bracelet from the site a couple of years ago which he loved. However he lost the bracelet, and so I wanted to o... Ver mais
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Ordered an item well over 2 weeks ago hasn't even been sent out tryed contacting them.and no response absolutely ridiculous company
Amazing company my sons necklace snapped purchased by himself in January, emailed and they were happy to sort even nicer they gave a £10 off next order and replaced the chain no quibble at all. Commun... Ver mais
Offer a lifetime guarantee on damages/breaks and after contacting with images they agreed to send a replacement however they never did. After contacting several times I was told this would be pushed t... Ver mais
Informações sobre a empresa
Escrito pela empresa
Premium Men’s Chains, Pendants, Bracelets, Rings etc. Silver & 18K Gold. Lifetime Warranty 100% Waterproof, Sweatproof & Heatproof
Informações de contacto
Reino Unido
- undeniableldn.com
3,0
Aceitável
454 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 9% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The parcel was picked up by EVRI who…
The parcel was picked up by EVRI who then went in to loose it. I have been in touch several times about a replacement. They keep telling me that a new necklace will be sent to me. As yet nothing. I won’t hold my breath
16 de novembro de 2025
Still haven’t received my item or refund
Still haven’t received my item. Website says orders re shipped or refunded after 20 days. Emailed twice asking for a refund but have heard or received nothing.
10 de novembro de 2025
I only received part of my order
I only received part of my order. I had one response from my first email and I’ve been ignored since. I’m not happy
13 de novembro de 2025
I do not recommend 🙅🏻♂️
I do not recommend 🙅🏻♂️
I have ordered my item and received the wrong one, they promised to send me the item i ordered and it never happened.
10 de novembro de 2025
The jewellery is lovely and the…
The jewellery is lovely and the customer service is impeccable. Delivery is very quick and always well packed. This is the second time I’ve ordered from undeniable and it won’t be my last.
17 de novembro de 2025
Great product
Great product. Better than i thought it was going to be.
Will definitely be buying from here again 👍
16 de novembro de 2025
Fast reliable service great quality…
Fast reliable service great quality items received very helpful people friendly highly recommended
16 de novembro de 2025
Undeniable London
Not bad, have ordered before. Good prices for accessories but don’t really last the power of time. But for the prices can’t complain 🙏🏻
30 de outubro de 2025
Items don't match photos. No customer service.
The chain I received didn't match the photos on the buying page.
It is photgraphed so that the chain looks heavy, with tight links and good quality clasp. In reality, the chain is very light, feels quite cheap, links are far apart and the clasp is only on one side. The other side is just a little thin O ring. Customer service initially acknowleges your email and asks that you send photos in, but then you never hear from them again. I know the chains they sell are not expensive, but regardless it is being missold as something it is not.
18 de novembro de 2025
Opinião espontânea
Cancelled order on same day as I put…
Cancelled order on same day as I put order in unfortunately it was still sent out so returned it sent proof of postage and still waiting for my refund 1 week on my last e mail to them has just been ignored.
11 de novembro de 2025
After delivery did not arrive via Evri
After delivery did not arrive via Evri, contacted the team to get an update three times with no response……
Was going to be a present…..
Disappointed……..
1 de novembro de 2025
Quality and rhodium coatimg
The brillante shine and the stainless steel base which allows you to wear it every day
6 de novembro de 2025
It arrived very early and was delivered…
It arrived very early and was delivered in good condition
4 de novembro de 2025
Resposta da Undeniable London
Thank you for your order Stephen, we are so happy to hear your loving your order. Anything you need, please reach out to us via Instagram @undeniableldn or email hello@undeniableldn.com
Resposta da Undeniable London
Thank you for your order, we are so happy to hear you are happy with it.
it was a good service and product was…
it was a good service and product was fantastic
6 de novembro de 2025
Resposta da Undeniable London
Thanks Denis, thank you for your support of the brand. Anything you need please feel free to contact us via IG DM or at our customer service email.
Resposta da Undeniable London
Hi Leigh, thank you for letting us know, we are sorry for the delay in shipping, our team hello@undeniableldn.com will reach out via email.
Ordered gold chains and instead got a…
Ordered gold chains and instead got a silver one,not happy at all their reply was customer service would be in touch , still waiting, hello customer service are you there 15/11/25 ?????
20 de outubro de 2025
Resposta da Undeniable London
Hi Alan, thank you for you message, our Customer Service team will be in touch and be sending the Gold Chain out.
Great quality Chains and rings!
Great quality Chains and rings brought a few for myself can't reccomend enough
4 de outubro de 2025
Opinião espontânea
Resposta da Undeniable London
Thank you for your order Jem!
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