UnderPricer Opiniões 

499
TrustScore: 4 em 5

4,1

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

My bank flagged my ticket purchase as potential fraud as a precaution. I notified them that it was legitimate and they said to run the charge again I called customer service to be sure it was proces... Ver mais

Classificada 5 em 5 estrelas

First time booking through Underpriced for my son's multi-leg international flights, I was amazed by the services. After leaving a message I got a phone call the next day from an agent named Sidney,... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Definitely the best price I could find for flights to Europe and back in July. I was being contacted by some agent to upgrade by choosing seats, etc. which I found unnecessary and just ignored. The se... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Frustrating, waste of time. This is a scam. I booked the international flight. Their email said it would be processed within 2 hours. I tried calling several times after not receiving the confirmation... Ver mais

Informações sobre a empresa

  1. Companhia aérea
  2. Agência de bilhetes de avião
  3. Agência de viagens

Escrito pela empresa

UnderPricer's main goal is to offer travelers the most convenient and discounted flights deal available on the market. Our experienced travel agents guide customers through hundreds if not thousands of travel opportunities, narrowing those down to best suitable flight options that may exist. https://underpricer.com/


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

499 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 96% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,1

Todas as opiniões

(499)

303 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

A reliable value-provided travel agency

An online travel agency able to provide value for airfare. They also have good support for airline interactions and schedule changes. Highly recommended to check on their offerings.

14 de abril de 2026
Opinião espontânea
logótipo da UnderPricer

Resposta da UnderPricer

Thank you for your kind words! If you have any concerns or need help with anything else, please let us know.

Warm regards,
Underpricer

Classificada 5 em 5 estrelas

Very helpful and professional team

Very helpful and professional team. You can count on underpriced team for your travel needs.

13 de maio de 2026
Opinião espontânea
logótipo da UnderPricer

Resposta da UnderPricer

Thank you for trusting us! if you have any questions or concerns, please don't hesitate to contact us anytime.

Warm regards,
Underpricer

Classificada 5 em 5 estrelas

UNDERPRICER helped me with getting my…

UNDERPRICER helped me with getting my refunds for cancelled flight. For that underprice customer Representative, Juliet, worked me patiently while the major airlines involved with my cancelled flights refused to help me and instead were punting ball into each others court.

8 de abril de 2026
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Resposta da UnderPricer

Thank you for sharing your experience with us. We're truly happy to hear that we're able to help you out. Should you have any concerns, just let us know. We're here to help.

Warm regards,
Underpricer

Classificada 5 em 5 estrelas

Excellent air fares and assistance

Excellent air fares and the representative went out of his way to help me. Thank you!

9 de maio de 2026
Opinião espontânea
logótipo da UnderPricer

Resposta da UnderPricer

Thank you for booking with us! If you have any questions, please feel free to let us know anytime.

Warm regards,
Underpricer

Classificada 5 em 5 estrelas

US to Australia

Excellent customer service during the planning period of our trip with multiple flights. Was notified when changes were made by the airlines. Competitive Pricing!! Highly recommend checking out.

8 de maio de 2026
Opinião espontânea
logótipo da UnderPricer

Resposta da UnderPricer

Thank you for your kind words! It was our pleasure assisting you. Should you need anything else, please feel free to let us know anytime.

Warm regards,
Underpricer

Classificada 4 em 5 estrelas

Expensive second checked bag ($295)

Expensive second checked bag ($295), plus I paid for price drop protection. The price dropped $300 in 24 hours, but I haven't received the refund.

9 de maio de 2026
Opinião espontânea
logótipo da UnderPricer

Resposta da UnderPricer

Thank you for your ratings! We certainly appreciate your feedback. Should you wish to discuss this further, feel free to provide us with your booking details. You may also send us an email at claims@underpricer.com.

Warm regards,
Underpricer

Classificada 5 em 5 estrelas

I would like to express my sincere UnderPricer company for their professionalism, compassion, and support. …

I would like to express my sincere gratitude to UnderPricer, through whom I purchased our Business Class airline tickets from Almaty to New York and back with Turkish Airlines.

Even though our tickets were promotional, non-refundable, and almost impossible to change, the company showed exceptional understanding and support when my wife’s health condition forced us to request a change of our return flight dates.
UnderPricer kindly helped us reschedule our return flights from New York, including our stopover in Istanbul, by an entire month with only minimal penalty fees, which were mainly related to the increased airfare costs due to rising aviation fuel prices.
I would especially like to recognize the outstanding customer service team at UnderPricer, particularly Mr. Richie, who stayed in constant contact with us by both email and phone throughout the entire process.
Our heartfelt thanks to him and to the entire company for their professionalism, compassion, and support. 👏👏👏🙏

3 de maio de 2026
Opinião espontânea
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Resposta da UnderPricer

Thank you for this amazing feedback! We truly appreciate it! It's our pleasure helping you. Rest assured that we remain available incase you need anything else. Safe skies!

Warm regards,
Underpricer

Classificada 5 em 5 estrelas

Reliable and efficient

First time booking through Underpriced for my son's multi-leg international flights, I was amazed by the services. After leaving a message I got a phone call the next day from an agent named Sidney, who helped me effortlessly finding a seat assigned through Japan Airlines. I wasn't able to do this directly on Japan Airlines' website previously. I am very pleased with his help.

4 de maio de 2026
Opinião espontânea
logótipo da UnderPricer

Resposta da UnderPricer

Thank you for your kind words! It's our pleasure assisting you. Should you have any questions, please feel free to reach out to us anytime.

Warm regards,
Underpricer

Classificada 1 em 5 estrelas

Grossly incompetent or scammers?

Booked a flight which I then had to change. They said they would make the change, charged my card for the change fee, but never made the change. I kept calling, and was told that the only person who could help me was Ben, and that he would call me back in two hours. I got this same response day after day. I tried to speak to a supervisor but was told that only the person in charge of my case (the missing Ben) could forward a case to the supervisor. I then called the airline, who told me I did not have a confirmed booking - after Underpricer had charged me for both the flight and the change fee! I then began to wonder if the whole operation is fraudulent. Kept calling and they kept being unable to fix it. Finally I asked them to refund my money but they said they couldn't because it was a non-refundable reservation - except they had (according to the airline) never made the booking. In the end they produced neither the ticket nor the refund. I wonder if Underpricer is the most incompetent company on the planet, or if this is a scam operation? Either way I would stay away.

5 de maio de 2026
Opinião espontânea
logótipo da UnderPricer

Resposta da UnderPricer

Dear Erin,
Thank you for reaching out to us and we're sorry to hear about this. Allow us to review the case further. For the meantime, if you have any concerns, please don't hesitate to let us know.

Warm regards,
Underpricer

Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service, great pricing and an all around great experience. They are quick to respond and I highly recommend them. Will definitely use them again in the future.

5 de maio de 2026
Opinião espontânea
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Resposta da UnderPricer

Thank you for this amazing feedback! It's our pleasure to assist you. Should you need anything else, just let us know. We're here to help!

Warm regards,
Underpricer

Classificada 5 em 5 estrelas

Very easy to cancel without any…

Very easy to cancel without any problem. Definitely use the site for future booking.

5 de maio de 2026
Opinião espontânea
logótipo da UnderPricer

Resposta da UnderPricer

Thank you for trusting us! We're glad that everything has been sorted out. If you need further assistance, just let us know anytime!

Warm regards,
Underpricer

Classificada 5 em 5 estrelas

Great experiences

Great experiences. Thank you!

20 de abril de 2026
Opinião espontânea
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Resposta da UnderPricer

Thank you for booking with us! It's our pleasure to assist you.

Warm regards,
Underpricer

Classificada 5 em 5 estrelas

Inexpensive and great follow up…

Inexpensive and great follow up support. Easy, and integrated with Kayak pretty well. Nice staff.

29 de abril de 2026
Opinião espontânea
logótipo da UnderPricer

Resposta da UnderPricer

Thank you for this amazing review! It's our pleasure to help you.Please feel free to let us know if you have any questions or concerns.

Warm regards,
Underpricer

Classificada 5 em 5 estrelas

They respond 24/7 almost instantly

They respond 24/7 almost instantly. My representative was patient and well manner person. We contacted by phone,email back to back at midnight about main issue which how to appear traveler's name on tickets. I am not completely satisfied the way ended,but he worked hard and I amazed this company's timely manner responding to customer.

28 de abril de 2026
Opinião espontânea
logótipo da UnderPricer

Resposta da UnderPricer

Thank you for this feedback. It's our pleasure to assist you! If you have any questions or concerns, feel free to contact us at anytime.

Warm regards,
Underpricer

Classificada 5 em 5 estrelas

Representative Macklin was terrific

Representative Macklin was terrific. Courteous, professional and very happy with the service at UnderPricer. Highly recommend.

29 de abril de 2026
Opinião espontânea
logótipo da UnderPricer

Resposta da UnderPricer

Thank you for booking with us! We're glad that Macklin was able to assist you. Please know that we remain available in case you need anything else.

Warm regards,
Underpricer

Classificada 5 em 5 estrelas

First time using this company booking a…

First time using this company booking a ticket. It’s surprisingly good to use.

I cancelled my tickets on UA App by mistake and the customer care lady work with full patience to help me recover this ticket.

Thank you for your great work.

27 de abril de 2026
Opinião espontânea
logótipo da UnderPricer

Resposta da UnderPricer

Thank you for trusting us! We're glad that everything has been sorted out. If you need further assistance, feel free to contact us at anytime.

Warm regards,
Underpricer

Classificada 5 em 5 estrelas

They dont waste your time

They dont waste your time. They get right on the task of helping you.that is getting hard to find anymore.

27 de abril de 2026
Opinião espontânea
logótipo da UnderPricer

Resposta da UnderPricer

Thank you for your feedback! It’s our pleasure to assist you. If you have any questions or concerns, please feel free to reach out to us anytime.

Warm regards,
Underpricer

A Experiência Trustpilot

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Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

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