My bank flagged my ticket purchase as potential fraud as a precaution. I notified them that it was legitimate and they said to run the charge again I called customer service to be sure it was proces... Ver mais
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Leia as opiniões dos outros
First time booking through Underpriced for my son's multi-leg international flights, I was amazed by the services. After leaving a message I got a phone call the next day from an agent named Sidney,... Ver mais
A empresa respondeu
Definitely the best price I could find for flights to Europe and back in July. I was being contacted by some agent to upgrade by choosing seats, etc. which I found unnecessary and just ignored. The se... Ver mais
A empresa respondeu
Frustrating, waste of time. This is a scam. I booked the international flight. Their email said it would be processed within 2 hours. I tried calling several times after not receiving the confirmation... Ver mais
Informações sobre a empresa
Escrito pela empresa
UnderPricer's main goal is to offer travelers the most convenient and discounted flights deal available on the market. Our experienced travel agents guide customers through hundreds if not thousands of travel opportunities, narrowing those down to best suitable flight options that may exist. https://underpricer.com/
Informações de contacto
Estados Unidos da América
- underpricer.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 96% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
A reliable value-provided travel agency
An online travel agency able to provide value for airfare. They also have good support for airline interactions and schedule changes. Highly recommended to check on their offerings.

Resposta da UnderPricer
Very helpful and professional team
Very helpful and professional team. You can count on underpriced team for your travel needs.

Resposta da UnderPricer
UNDERPRICER helped me with getting my…
UNDERPRICER helped me with getting my refunds for cancelled flight. For that underprice customer Representative, Juliet, worked me patiently while the major airlines involved with my cancelled flights refused to help me and instead were punting ball into each others court.

Resposta da UnderPricer
Excellent air fares and assistance
Excellent air fares and the representative went out of his way to help me. Thank you!

Resposta da UnderPricer
US to Australia
Excellent customer service during the planning period of our trip with multiple flights. Was notified when changes were made by the airlines. Competitive Pricing!! Highly recommend checking out.

Resposta da UnderPricer
Expensive second checked bag ($295)
Expensive second checked bag ($295), plus I paid for price drop protection. The price dropped $300 in 24 hours, but I haven't received the refund.

Resposta da UnderPricer
I would like to express my sincere UnderPricer company for their professionalism, compassion, and support. …
I would like to express my sincere gratitude to UnderPricer, through whom I purchased our Business Class airline tickets from Almaty to New York and back with Turkish Airlines.
Even though our tickets were promotional, non-refundable, and almost impossible to change, the company showed exceptional understanding and support when my wife’s health condition forced us to request a change of our return flight dates.
UnderPricer kindly helped us reschedule our return flights from New York, including our stopover in Istanbul, by an entire month with only minimal penalty fees, which were mainly related to the increased airfare costs due to rising aviation fuel prices.
I would especially like to recognize the outstanding customer service team at UnderPricer, particularly Mr. Richie, who stayed in constant contact with us by both email and phone throughout the entire process.
Our heartfelt thanks to him and to the entire company for their professionalism, compassion, and support. 👏👏👏🙏

Resposta da UnderPricer
Great follow up customer service. Representative Jasse was great!
Great follow up customer service.
Reliable and efficient
First time booking through Underpriced for my son's multi-leg international flights, I was amazed by the services. After leaving a message I got a phone call the next day from an agent named Sidney, who helped me effortlessly finding a seat assigned through Japan Airlines. I wasn't able to do this directly on Japan Airlines' website previously. I am very pleased with his help.

Resposta da UnderPricer
Grossly incompetent or scammers?
Booked a flight which I then had to change. They said they would make the change, charged my card for the change fee, but never made the change. I kept calling, and was told that the only person who could help me was Ben, and that he would call me back in two hours. I got this same response day after day. I tried to speak to a supervisor but was told that only the person in charge of my case (the missing Ben) could forward a case to the supervisor. I then called the airline, who told me I did not have a confirmed booking - after Underpricer had charged me for both the flight and the change fee! I then began to wonder if the whole operation is fraudulent. Kept calling and they kept being unable to fix it. Finally I asked them to refund my money but they said they couldn't because it was a non-refundable reservation - except they had (according to the airline) never made the booking. In the end they produced neither the ticket nor the refund. I wonder if Underpricer is the most incompetent company on the planet, or if this is a scam operation? Either way I would stay away.

Resposta da UnderPricer
Excellent customer service
Excellent customer service, great pricing and an all around great experience. They are quick to respond and I highly recommend them. Will definitely use them again in the future.

Resposta da UnderPricer
Very easy to cancel without any…
Very easy to cancel without any problem. Definitely use the site for future booking.

Resposta da UnderPricer

Resposta da UnderPricer
Inexpensive and great follow up…
Inexpensive and great follow up support. Easy, and integrated with Kayak pretty well. Nice staff.

Resposta da UnderPricer
The gentleman working on my fight was…
The gentleman working on my fight was absolutely wonderful!

Resposta da UnderPricer
They respond 24/7 almost instantly
They respond 24/7 almost instantly. My representative was patient and well manner person. We contacted by phone,email back to back at midnight about main issue which how to appear traveler's name on tickets. I am not completely satisfied the way ended,but he worked hard and I amazed this company's timely manner responding to customer.

Resposta da UnderPricer
Representative Macklin was terrific
Representative Macklin was terrific. Courteous, professional and very happy with the service at UnderPricer. Highly recommend.

Resposta da UnderPricer
First time using this company booking a…
First time using this company booking a ticket. It’s surprisingly good to use.
I cancelled my tickets on UA App by mistake and the customer care lady work with full patience to help me recover this ticket.
Thank you for your great work.

Resposta da UnderPricer
They dont waste your time
They dont waste your time. They get right on the task of helping you.that is getting hard to find anymore.

Resposta da UnderPricer
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