I’m very pleased to share my experience with Dan from Under the Hammer. From start to finish, the service was fantastic. Dan was extremely thorough in explaining every step of the process and was... Ver mais
A empresa respondeu

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I’m very pleased to share my experience with Dan from Under the Hammer. From start to finish, the service was fantastic. Dan was extremely thorough in explaining every step of the process and was... Ver mais
A empresa respondeu
Viewed a property with them - looked cheap and guided competitively however when reading the legal pack they wanted almost as much as property was guided at for their auction buyers premium and vendo... Ver mais
A empresa respondeu
Dom and Dan were great up to and during the bid process. Dom went over and beyond in providing information and clarifying queries that I had. During the bidding process, Dan also contacted me to make... Ver mais
A empresa respondeu
Reece is very knowledgeable within the property sector, and is always there to help out when we need it. He is super friendly and adds a personal touch to all phone calls we have. If you have any ques... Ver mais
A empresa respondeu
Escrito pela empresa
Buying property shouldn't feel like guesswork. At Under The Hammer, we make it easy to bid with clarity, speed, and certainty — whether you're a first-time buyer, investor, or looking for your next renovation project.
Our online auctions feature residential, commercial, land, and investment properties, with all fees and legal packs available upfront and bidding in real time. What you see is what you get — and when the hammer falls, it's yours. No chains. No delays. No let-downs.
This is how property buying should feel.
When you're ready to sell, you want results — not second guessing. Under The Hammer gives you a clear, expert-led route to a legally binding sale, with no fall-throughs, no drawn-out chains, and no last‑minute surprises.
We run regular online auctions for residential, commercial, land, and investment properties, with full transparency from the start and committed buyers from day one. It's all about speed, certainty, and support — from valuation to completion.
Because selling shouldn't be stressful.
We hold auctions every other week, join us at underthehammer.com and share in the excitement!
63 Temple Row, B2 5LS, Birmingham, Reino Unido

Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Best way to buy property — smooth, transparent and brilliantly supported
I'd never bought at auction before and, if I'm honest, the whole idea felt a little intimidating at first. A friend suggested I try Under the Hammer and I'm so glad I did. From browsing listings to placing my bid, the entire experience was clear, straightforward and far less stressful than any conventional property purchase I've been through.
Everything I needed was available upfront — full legal packs, transparent pricing, no nasty surprises tucked away in the small print. The online platform is easy to navigate and the auctions run like clockwork. The moment my bid was accepted, the sale was legally binding, which meant no gazumping, no chain collapses, no agonising weeks of uncertainty. Just a clean, committed transaction.
What really set the experience apart, though, was Dan Flemings. As a first-time auction buyer I had plenty of questions — probably more than most — and Dan answered every single one with patience and genuine expertise. He walked me through how the process worked, made sure I felt confident before bidding, and stayed on hand throughout to make sure nothing fell through the cracks. He never made me feel rushed or out of my depth, and his knowledge of the platform and the market was reassuring at every turn.
Under the Hammer has completely changed how I think about buying property. It's faster, more certain, and more transparent than the traditional route — and with people like Dan on the team, you feel genuinely looked after from start to finish. I'll be coming back for my next purchase without hesitation.
Jodeane was diligent, professional and efficient with correspondence and her knowledge of the business is second to none, considering it was my first time purchasing an auction property I had been suffering from analysis paralysis for quite some time before biting the bullet but Jodeane quickly made me feel at ease with the whole process.
I look forward to working with her soon on future purchases.

Resposta da Under The Hammer
Very concerning experience as a first-time buyer.
In my experience, I felt under significant pressure to proceed quickly and was not provided with a clear or transparent explanation of the full financial implications at the point of reservation. Additional costs were not properly explained to me, and I was not made aware of further fees beyond the initial payment.
When I raised concerns, I made genuine attempts to resolve the matter fairly, including offering a reasonable compromise. Despite this, my complaint was rejected and no meaningful resolution was offered.
This process has been extremely stressful and, in my view, demonstrates a lack of transparency and care towards buyers.
I would strongly urge anyone considering using this company to proceed with extreme caution, ensure you fully understand all costs, and seek independent legal advice before committing.
I am now taking this matter further through formal channels, as I do not believe others should have to go through a similar experience.

Resposta da Under The Hammer
Makes sense.
I was nervous about buying from the auction. Dominic has been making it easy for me.
Under The Hammer has become my first choice of all the auction houses.

Resposta da Under The Hammer
I’m very pleased to share my experience with Dan from Under the Hammer. From start to finish, the service was fantastic. Dan was extremely thorough in explaining every step of the process and was always helpful, supportive, and professional throughout.
I’m so glad I had the opportunity to speak with him, as he made everything run smoothly and efficiently.
I would highly recommend this company to anyone looking for a reliable and seamless experience.

Resposta da Under The Hammer
Great service from start to finish. Jamie kept me informed from start to finish and he got me the result I had been waiting for. Would definitely recommend.

Resposta da Under The Hammer
Dom and Dan were great up to and during the bid process. Dom went over and beyond in providing information and clarifying queries that I had. During the bidding process, Dan also contacted me to make sure that I had all the information on hand to make an informed decision on making the bid. I am so very grateful to Dom in particular, as he was consistently available to answer my umpteen questions. Thank you Dom and Dan. And of course, there was then a post-bid service, which was provided by Pav, swiftly and efficiently. So, thank you to Pav as well.

Resposta da Under The Hammer
Had a viewing booked at a property today. I arrived on time but nobody from this agency turned up. No phone call or email. Total waste of my precious time and effort. Disgusting customer service.

Resposta da Under The Hammer
Do not buy from these scammers they charged me 13k in legal fees

Resposta da Under The Hammer
Reece and Jodeane were really amazing throughout the process. I had a good experience from start to finish, and they were both supportive and responsive at every stage. Dan was also very encouraging towards the end of the auction, which I really appreciated.
The only issue I was not happy with was that my starting bid was reduced to £20,000 on the day of the auction instead of the agreed £29,000. While the property ultimately sold and I broke even, I believe I could have made a profit if the original starting price had been maintained.
Overall, it was a pleasure working with Jodeane, Reece and the team, and I appreciate their efforts and professionalism.

Resposta da Under The Hammer
Under the hammer were great from start to the finish of the process, in particular Emily Broadhurst, who was always helpful, responded in good time, and even got the keys sent to me so i didnt have to pick them up. I will be back to U.T.H in the future, for hopefully, more bargain properties!

Resposta da Under The Hammer
Reece is very knowledgeable within the property sector, and is always there to help out when we need it. He is super friendly and adds a personal touch to all phone calls we have. If you have any questions, or simply need some guidance on the sale of a property, he is definitely the one to talk to!

Resposta da Under The Hammer
Bought and sold 2 properties through these auctioneerd ,both times the man called Dan dealt with the process along with dom , Dan is knowledgeable, supportive, and professional, making the entire process straightforward and easy to understand.thanks alot Dan

Resposta da Under The Hammer
I recently spoke with Stacey regarding a property listed for auction and had a great experience. Stacey was helpful, professional and took the time to answer all my questions clearly.
As someone actively looking to purchase property, it’s refreshing to deal with an agent who is responsive and knowledgeable about the properties they’re handling.
I really appreciated the time and guidance provided and would definitely recommend Under The Hammer to anyone looking at auction opportunities. I look forward to working with them again on future purchases.

Resposta da Under The Hammer
I called for additional help and had a very supportive agent called Tom Goldstein. Tom guided me through any pre registration questions I had regards the auction and gave me rest assurance if I decided to bid. Thank you for your assistance Tom!!

Resposta da Under The Hammer
Emily was on Point from start to finish

Resposta da Under The Hammer
Viewed a property with them - looked cheap and guided competitively however when reading the legal pack they wanted almost as much as property was guided at for their auction buyers premium and vendor costs (legal and agent). Total of £12,600!!
What they are doing may not be illegal or a scam as such but it is at very least disingenuous - let buyers beware

Resposta da Under The Hammer
Booked a viewing for a property (about a hour away from where I live) listed by this company. This was an open viewing (subject to booking) so several people showed up. No one from Under The Hammer showed up for the viewing. One of the other potential buyers managed to get through to someone who informed him that it had been rescheduled for a different day. No phone calls or emails to let anyone know. I called and left a message but have not heard anything 48 hours later. If this is their level of customer service, I will not be spending my money with them.

Resposta da Under The Hammer
I recently purchased a property through Under The Hammer Auctions and had the pleasure of dealing with Dominic throughout the process. He was incredibly helpful, approachable and always quick to respond to any questions I had. As someone navigating the auction process, his support and guidance really made a difference and helped everything run smoothly from start to finish. Dominic was professional, knowledgeable and genuinely supportive throughout, which gave me a lot of confidence during the purchase. I would highly recommend Dominic and the team at Under The Hammer Auctions to anyone considering buying through auction.

Resposta da Under The Hammer
Clear and precise communication from Jamier Gowar and kept informed with regular updates along the way.
thank you .

Resposta da Under The Hammer
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.