UniFirst Opiniões 

A hard 0.1 stars. Not being a zero is because we had one positive delivery driver over a decade ago. Since then, the last 7 different drivers have been disconnected in terms of customer service.

Let’s remember their primary service for us is lab coats and clean room coats.

Lab coats will have tire-like skid marks, ink and dark droplet stains, missing buttons, and inaccurate embroidery of title, name, etc.

The corral room coats have come in smelling like cigarette smoke or forest fire smoke. They have also come in wet, damp, and mildew scented.

I highly do not recommend. 0.1 stars for the past 20 years.

If you enjoy getting your "clean" uniforms back that are still damp and smell like mildew this is the company you want to do business with. If you enjoy tagging your uniforms for repair and having the tags ripped off and sent back with nothing fixed this is the company you want to do business with. When you question the driver about what is happening and he shoots you the bird behind your back because he is to scared to do it to your face this is the company you want to do business with.

Never in stock, but the site still let's you order. No communication about back ordered product.
Complete waste of time to deal with a company that cannot track their inventory....

They are the worst company "EVER" .

Their contract has an Evergreen clause designed to trap unsuspecting customers into years of price increases with no way out. I've never dealt with a company so unscrupulous. Be aware of your termination date and the length of the small window they give you to not renew.

Their business model seems built on trapping customers into long-term contracts with hidden renewal clauses and then punishing them financially for trying to leave. I personally never got a single service from them nor singed a contract, but now I’m dealing with garnishment and legal headaches.

This action violates the separation between personal and business liabilities and was done without prior notice or proper legal communication.

Furthermore, UniFirst’s contract contains a clause that automatically renews every five years. When I contacted the company to cancel services, I was told that simply returning the uniforms would be sufficient to close the account. Company returned the uniforms as instructed, assuming the issue was resolved. However, months later, I was blindsided by a claim that I owed the full remaining balance of the contract due to early termination — despite never having used the service after trying to cancel service.

Their practices are misleading and harmful to small business owners. They misrepresented the cancellation process and failed to act in good faith. The automatic renewal clause is excessive and not clearly communicated. Garnishing a personal account for an LLC-related matter, especially when no services were rendered after trying to cancel is both unethical and potentially unlawful.

Customers service and quality has gone down hill. Up until a year ago if we had worn out FR clothing we would tag and turn them in and in turn we would get a new replacement.

Now we turn in work out and torn clothing, the replacements are old stock and in my case worse then what I turned in. Many of my coworkers have similar complaints.

I spoke with the driver and his partner and they didn't seem to care.

There comes a time when PPE is no longer PPE and as a member of two safety committees at SNL I am taking it up the chain as we have managed to change contracts before because of bad service and I feel it is time to do so again.

Don't use this company they are a severe disappointment.

Brandon is the best!

They are they don't care about the welfare of your employee name Kendrick Williams talking down to his employer like they ain't nothing. And his supposed to be a the lead washer guy never trains new because it's a waste to him when asking for linen no please no thank you every morning there steal linen outside that supposed to brought in to be wash but he to the linen guy to grab the rest instead of starting on cage. The supervisors don't care as he gets job done but not it supposed to be done u have to care about the person who working for company get them interested can't even keep a new people here at new building on Calumet

Our shop in southern Utah used to get fabric towels to dry our hands. Now we are told the cleaning location refuses to send any to our area so we have to use paper rolls that don't work properly in our dispenser. The collection roller doesn't collect it properly so it becomes a trip hazard and when the roll is done it now goes to the landfill instead of being cleaned and reused. Very dissatisfied.

CLEAN UNIFORMS ALWAYS SMELL LIKE RAT OR MICE PISS, WE HAVE MADE SEVERAL COMPLAINTS AND NEVER GET ANY RESULTS, WE CAN NOT BE THE ONLY ONES

Never gets mat colors correct. I’m not pleased

Poor communication between staff. Only want to enforce the contract not take care of the customer !

Buyer Beware!
Marco Supply Co. in East Chicago Indiana had been a customer of UniFirst for over twenty years. We would pay their weekly invoices automatically. It was not until we hired a new comptroller who looked into how much they had increased the cost of their services over the years that we realized they were taking extreme advantage of us.
We sent a final payment and indicated we are canceling service only to find out that they are now suing us for a contract that was signed in 2016 and automatically renews!
I strongly advice you to take caution
Lance Marco
President
Marco Supply Company

I interviewed at Unifirst last summer for a Customer Service job, it went well or so I thought I was shown all around introduced to the employees and shown where the Uniforms were being processed and cleaned and thought for sure I had the job, until the next morning when I got a rejection email. Couldnt believe it no reason but after reading these reviews maybe its good I didnt get the job. They are now again advertising the job I applied for.

Uni-Worst!
Worst uniform company out there. They charged us $72 for two pairs of pants that finally wore a hole in the knee, after 5 years! If we wanted to buy the uniforms, we would have! & Still have unresovled issues from day 1. Being charged for items we don't have. When we called to question this, we were told they don't make mistakes!

Rebecca CPR instructor Corpus Christi
I was given a CPR class by Rebecca, It was an amazing course she answered all our questions and was a great instructor. I'm blessed that my GM had me take this class what a great and knowledgeable experience. Rebecca Thank you for being an awesome instructor.
We look forward to seeing you again in 2 years.

I am an employee for fort bend county drainage district in Rosenberg Tx. My complaint is I always receive my uniforms all winkled....

Chris Williams has always provided great service friendly and professional I’ve been working at express oil change for over a year now and Chris has been our guy for great service from unifirst.

So currently been working for a company who rent uniforms from this place,at first I thought they were the best around but several weeks back i been missing clothing and i have told the pick up guy and he does nothing because he blames the people that washes them,then we called and they blame the guy the pick up the uniforms,i do not know if this driver is acting stupid or the people working there,i left a note on every single pant and shirt to see if they get it,but apparently they didn’t
,maybe they need smarter people working there,just my opinion,till now still don’t have my stuff back and have to wash them my self because i dont have enough uniforms,really sucks maybe I should buy my own since i have to wash them every week