Uniform Standard Opiniões 287

TrustScore: 5 em 5

4,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have had a pair of Uniform Standard trainers for over 4 years, and despite many trips to the park with children, they are still in great condition. I recently purchased some of their t-shirts and so... Ver mais

Classificada 5 em 5 estrelas

Exceptional quality at an honest price. My espresso buttoned jacket has earned me more compliments than any piece I've ever owned. The attention to fabric, fit, and craftsmanship is exactly what mode... Ver mais

Classificada 5 em 5 estrelas

I’ve now bought over 10 pairs from Uniform Standard, and they’ve consistently exceeded expectations. The quality is exceptional - you can really feel the craftsmanship and attention to detail in eve... Ver mais

Classificada 5 em 5 estrelas

I’ve got two pairs Series 5 and Relaxed Sneakers with comfy natural leather with durability. I was also attracted by the minimal display design when I saw through the showroom window. All the consi... Ver mais

Informações sobre a empresa

  1. Loja de calçado

Escrito pela empresa

From our design studio in East London, we uniquely combine British minimal design aesthetic with the finest quality Italian leathers and custom recycled components. Uniform Standard represents authentic, generational craftsmanship with a refreshingly modern mindset.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

287 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Beautifully crafted trainers that need breaking in.

SEE UPDATE following initial review.
Beautifully crafted trainers. I bought the Series 1 triple taupe in suede the other day. The materials and leather seem good quality, and they look great on my feet. It's important to check the size guide carefully on the website as they do indeed come up slightly small. That being said the size guide seemed accurate enough when followed for a UK size 8. I definitely wouldn't have been a size 9, but hope they will break in more and the leather will stretch a little. Out the box they aren't very comfy, unlike my Grenson Sneaker 1 in the same size, which just fit my particular foot like a glove. I only mention the Grenson as they are a similar style minimalist trainer, although the Grenson's were about a third more expensive. The only other slight negative to mention is that the colour didn't quite match that of the website. They seemed to have a slightly lighter tone suede out the box, both under room lights and natural light outdoors... I'm a photographer, so know how tricky some neutral colours are to match. Next time it may be worth asking the marketing team to check colour profiles from the camera and computer so they match, and just being very particular with the photographer insisting they use a colour chart for their workflow. Overall, really nice shoes, and was really pleased with the cloth bag that came with it, as well as some personal marketing touches with notes inside the box. I will update the review regarding their comfort when I've broken them in.
UPDATE. I've now worn the trainers in by wearing them a little each day for a week. I thought it would take much longer, but now they don't rub or pinch and the leather has already stretched a little. On a side note, I had a lovely email from Uniform Standard explaining to my why the tone of suede was slightly different, as well as providing some sample photos. It's all down to the unique leather hide, so I guess everyone has a unique pair of their own and it's more a sign of quality with these minor inconsistencies rather than mass produced trainers. On a final note (purely as a personal preference) the silhouette of these trainers look best with slim or tapered jeans/trousers with a half or quarter break. They look amazing on the internet models with slim trousers without any break (great summer look), but I just couldn't get that to work for me. I think it's because the sole is more a 'British' slightly chunkier style than say an Italian low profile one... so all depends on your own subjective preference.
Have upped the rating and are definitely competitive at their price point. These are well worth considering if you are looking for a high end, minimalist leather trainer.

4 de agosto de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Premium from top to bottom

Premium from top to bottom. The suede is extremely soft and high quality. There is a subtle sophistication about these sneakers. Everything from the material to the stitching is premium quality. I cannot recommend enough. Very nice pair of sneakers. The shoes, packaging and service is all first class.

21 de julho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Great shoes!

I'm really impressed with my shoes. I have purchased two pairs and am very happy. Great quality and craftsmanship. Customer service is also top-notch.

18 de julho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

minimally perfect

Now have three pairs and love them all. Quality, design and quite branding . The t-shirt was a surprise bonus - super fit and fabric. Very happy with everything they make.

18 de julho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Best Sneakers on the Market

Best sneakers on the market! The look, feel, and quality are exactly what I wanted when I researched sneakers years ago. I’ve since accumulated over a dozen pairs of their different styles. I get compliments every time I wear them whether I dress them up or down. I will continue to buy more styles and colors with each release. I highly recommend.

18 de julho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

I love my new trainers from Uniform…

I love my new trainers from Uniform Standard. I got series 1, black suede. Love the look, and the fit. Also, the customer service from the company was excellent. I initially ordered a size UK9, which were too tight. But they quickly arranged for a return and getting the next size up sent to me. The return was smooth and easy, and people at Uniform Standard are a pleasure to deal with. They made everything easy. I'll be buying more shoes from them in the future.

15 de julho de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Bad sizing and expensive disappointment

Was excited to find a brand with classic and offordable sneakers. Bougt the Series 1 Triple White Leather. There was a lot of warnings on their site about the fitting being a bit small, I am a EU45, measured my feet like asked multiple times, and their size guide and recommendation gave me a EU46. The shoes arrived and they were huge, nobody likes boat feet! Compared to my Yatay (true to size and great fit with 1cm to spare) the Uniform Standard recommendation for my feet measurements are 2-3cm longer with 2cm extra space inside!

Spent 1h chatting with support to ask why the size recommendation was way off, measuring multiple of my other sneakers to come up with EU45 "should" be fine. Not the confidence I would hope, especially when shipping and return (2x the price of shipping by the way....) are not free!!

Got a refund and the whole experience costed me €69.75! Almost half the price of the sneakers!! That's a very expensive disappointment!!!

14 de julho de 2022
Opinião espontânea
logótipo da Uniform Standard

Resposta da Uniform Standard

Dear Thierry

Sorry that you felt compelled to leave Uniform Standard a low review because the first pair you ordered didn’t quite fit.

We work hard to give all our customers the very highest levels of customer service and we go above and beyond many other brands by offering personal fit advice via livechat which is always done by one of the brand co-founders to try and get their correct size, as we did with you.

When measuring your sneakers you provided us with 2 different measurements (295 and 300mm). The measures actually correlate to 2 different sizes in our brand size 45 (295mm footbed) and size 46 (300mm). The photos you then sent of your Yatay sneakers (pics can be provided) showed a much wider width at the front compared to our sneakers, and generally as our sneakers fit slightly small, based on the 2 measures you gave we suggested to you to go for the 46 to give you some space on the width at the front. But of course in the end every customers foot shape is different and it’s only when you actually try the sneakers on will you decide if the fit is right for you.

With regards to shipping and returns costs, we make all our charges very clear to all customers on our website.
We also made these charges very clear to you on our livechat conversation prior to purchase and you also confirmed on livechat that you were clear about the charges if you needed to return. You then still decided to proceed to purchase the sneakers knowing all this information. Customers are always given a choice with returns - either return using your own shipper or we can assist with our easy return service - we make no profit on shipping or returns costs. You specifically selected our DHL option knowing the cost.

As a brand we choose not to build in the postage or returns costs into the upfront price our customers pay because we have many repeat customers. If we offered free international shipping and returns customers would be paying significantly more for their sneakers. So the way we price our products means you are truly only paying for the sneaker itself. Once you find your size you never need to pay the returns cost premium in the price. I hope you agree this a fairer proposition?

As one of the brand co-founders posting a very low score on Trustpilot because the size wasn’t quite right and for the shipping costs which you knew about prior to purchase, I feel is quite harsh and unfair. It just sometimes happens that the first size doesn’t always fit and as you are based overseas there is inevitably higher shipping costs. It’s the nature of buying shoes online.

You never considered to assess Uniform Standard on any other aspects such as product design/quality, the speed of delivery, the speed of arranging and processing your return or the communication experience throughout your interaction with our brand. As I explained to you personally we are trying to do things the right way and hope you see that.

For anyone reading this please feel free to get in touch with me via our livechat and I will gladly explain how we do things at Uniform Standard or feel free to check our website and connect

Regards

Stephen
Brand Co-Founder
Uniform Standard

Classificada 5 em 5 estrelas

A fabulous ethical brand …

A fabulous ethical brand producing high quality products at affordable prices.
Very glad to support this up and coming company doing the right thing.
Keep doing what you are doing !!

9 de junho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Beautiful and quality leather sneakers

I had uncertainties in the size that I should purchase and purchasing a pair that is usually higher than what i had paid before for my previous sneakers, made me more wary before confirming on the purchase.

Georgina was very prompt and helpful via email. The conversation with her gave me better confidence in my purchase and I went on to buy a Series 1 in white leather. I love their sneakers and been wearing them with various looks. Little effort is required to break in to the sneakers too.

I wish all the best to Uniform Standard and I hope they continue to produce quality sneakers and maintain this great customer service.

25 de maio de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Great product & service

Great product & service. Really helpful advice was give by Will and the boots I ordered were delivered the next day. The boots lived up to expectations and I'm really happy with them.

11 de maio de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Gorgeous trainers

Gorgeous trainers! The customer service was excellent, and they arrived much sooner than expected! Lovely packaging as well, which matches the quality of trainers. Thank you so much!

9 de maio de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing!

The best pre-sale customer service I have experienced online. The team couldn’t have been more helpful. The trainers arrived in record time & certainly didn’t disappoint. The packaging & quality of the product is second to none. I couldn’t recommend them enough!

6 de maio de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent customer service

Firstly, customer service is excellent. Georgina has always been very quick to respond and help with sizing advice and also extra laces.
I bought the Series 8 trainers which have a slightly chunkier heel.
The trainers look to be very well made with no complaints on construction and compared to similar brands I think they are fairly priced. They were well packaged and came in a nice box which doubles as storage. They needed a few weeks to break in, especially around the heel area. Although I the rubber sole is still a little on the stiff side. Possibly due to its thickness.
I will definitely buy again, probably ghost suede series 1 which is a bit sleeker.

29 de abril de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

YOU made it, Uniform Standard

Simply outsanding. You did magic! I have bought 3 pairs in 5 weeks and will keep buying, no doubts. Great designs, unbelievable range of colors and materials, high quality standards and to close the circle, unprecedent customer experience since you get into their webpage until delivery of your order, fast and extremely well packaged. And the last critical point: very competitive pricing and huge value for money! Definitively, YOU made it, Uniform Standard

26 de abril de 2022
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais