great service. Ordered on a Saturday evening. Received a call on Sunday morning to establish a delivery date. Delivery was done on the Wednesday with a phone call and text message prior to arrival.... Ver mais
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Leia as opiniões dos outros
Very simple and easy to order on line speedy delivery and excelent discounts Very professional customer service Thanks to Joe Grech and the delivery team. Great service from start to finish Keep... Ver mais
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Best Customer Service and FAST Delivery - they also called after delivery to ensure that everything is fine - cant beat that level of care nowadays !! Great Store :)
A empresa respondeu
Excellent overall experience – with just one small hiccup. I placed my fridge order over the phone on a Monday, and the process couldn’t have been easier. Joe, the gentleman who assisted me... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Uniplu.com is an online store for Appliances in Malta. Our Vision is a Better Appliance Experience. Quality Affordable Appliances & Genuine After Sales Support. We Care What We Sell, We Care What Happens After. Uniplu, Bringing Better Appliances to You.
Informações de contacto
Uniplu Warehouse Distribution Center, Handaq – Malta (Europe), Malta
- (+356) 27320796
- desk@uniplu.com
- uniplu.com
Resposta da Uniplu.com
Hello,
Thank you for your feedback! We're thrilled to hear you consistently have a great experience. Your support means the world to us, and we look forward to continuing to meet your expectations every time!
Thank you once again.
Kind regards,
The Uniplu.com Team
Resposta da Uniplu.com
Hello,
Thanks for the great review! We’re glad you had a smooth experience. If you need any help or advice on your current or next appliance, we’re here for you.
Thank you once again.
Kind regards,
The Uniplu.com Team
The job
The job, the service and the disponibility were exellent but the brand of the article doesn't please me very.
6 de agosto de 2025
Resposta da Uniplu.com
Hello,
Thank you for your kind words about our team and service. We’re sorry to hear the article didn’t meet your expectations.
If you experience any issues with your appliance during or after the guarantee period please don’t hesitate to contact us.
We’ll be happy to assist you.
Thank you once again.
Kind regards,
The Uniplu.com Team
Excellent overall experience
Excellent overall experience – with just one small hiccup.
I placed my fridge order over the phone on a Monday, and the process couldn’t have been easier. Joe, the gentleman who assisted me, was absolutely wonderful professional and made everything feel effortless.
The only issue we encountered was with the delivery communication. We were originally told the fridge would arrive on Wednesday, but the schedule changed and unfortunately, no one contacted us to let us know. A quick call or update would’ve gone a long way, as we ended up waiting unnecessarily.
That said, when the fridge did arrive, the delivery team more than made up for it. The two young men who brought it were fantastic, kind, respectful and incredibly helpful. They not only delivered the new fridge, but also assisted my husband with removing the old one, took it away for disposal and ensured the new unit was placed exactly where it needed to go. They even helped carry it down a few stairs, which was above and beyond what we expected.
Overall, despite the minor communication lapse, we were very happy with the service and wouldn’t hesitate to order again.
Thank you!
31 de julho de 2025
Resposta da Uniplu.com
Hello Annelise,
Thank you for taking the time to share your review.
We truly appreciate your feedback and always strive to provide the best service to our customers.
We’re aware that we called to inform you about rescheduling your delivery to the following day due to unforeseen circumstances and we sincerely appreciate your understanding.
If you experience any issues with your appliance during or after the guarantee period please don’t hesitate to contact us.
We’ll be happy to assist you.
Thank you once again.
Kind regards,
The Uniplu.com Team
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