No access to paid for server, charged for 2 subscriptions to the same server,has continued taking payments after cancelling, and 0 customer support
Did not give me access to the server I paid for, it also signed me up for 2 subscriptions to the same server instead of 1 (a server that it didn't even give me access to anyway). I removed all card details and cancelled both subscriptions, yet it is still continuing to take the money again a week later (twice a week as well) for a server I have no access too.
No customer support or way to contact upgrade.chat. Their terms say I have to contact the merchant or refute with bank, but I can't even access the server to find out who the admin is in order to contact them. And when trying to refund on monzo it says I need an invoice or proof of purchase (which upgrade.chat does not provide you with, not even an email to say the subscription was successful. I'm likely going to have to cancel my card to stop future payments.
Also no way to unlink your discord account from this service. Had to go on discord and disable access to my account via discord instead.
Scam site, not worth using ever under any circumstances. Any servers using this service are also likely scams, and upgrade.chat do not care.








