UrbanPro.com Opiniões 

I purchased an UrbanPro tutor membership expecting a transparent platform for connecting with students. Unfortunately, my experience was disappointing.

Only after purchasing the subscription and attending the onboarding session did I fully understand the platform's commercial model, including the recurring coin system for responding to enquiries and the commission structure. In my view, these are material aspects of the service that should be made clear before a customer decides to pay.

Within 24 hours of purchasing the membership, and before making any meaningful use of the service, I requested cancellation and a full refund. My request was declined solely on the basis of the company's "non-refundable" policy.

What disappointed me most was not just the refusal to refund, but the lack of willingness to consider the fact that I acted almost immediately after understanding how the platform actually operates.

I also found numerous reviews from other tutors raising concerns about lead quality and the effectiveness of the coin system. While everyone's experience may differ, reading those reviews after my purchase reinforced my concerns.

I encourage prospective tutors to thoroughly understand:

How the coin system works and the ongoing costs involved.
The commission structure applicable to classes.
The refund policy, as the company maintains that membership fees are non-refundable.

My intention is not to discourage others from using the platform but to help potential tutors make a fully informed decision before purchasing a membership.

No value for money. Don't trust the positive reviews online they are mostly fake just like their enquiries.

My experience with UrbanPro as a tutor has been extremely disappointing. The company keeps sending emails about student leads, but whenever I try to open the page to contact the student or parent, it simply does not work. Despite paying the registration charges, I have not been able to contact a single parent or student even after one week.

It feels misleading and unfair to tutors who invest their money and time with genuine expectations. Based on my personal experience, I would advise tutors to be very careful before trusting or registering with UrbanPro.

I paid the subscription for UrbanPro Tutor partnership program with a validity of around 3 months. I have the necessary skills and expertise and just wanted to get a few leads to get started. I got coins from purchasing this program, but although there are many enquiries showing up, nothing ever materialises. Even the ones who contacted me upfront for a demo were just looking for time pass or they contacted me without checking my profile which clearly says i teach online and offline is only at my place. They ask me to come to their place and then I have to reject the demo requests. Finally, if i want to promote myself these guys ask for further coins which is like virtual currency. Extremely disappointed. Would not recommend tutors to go for their subscription as they are only squeezing money out at every step while providing nothing in return. The Zoom app that you finally get to work on is anyways a free app. No leads, no platform, stay away from them.

Never Join Urban bro as learner...

Online learning platforms cannot simply register tutors and escape responsibility. If tutors are brought in through the platform, then the platform must take full responsibility for payment security, class quality, professionalism, and refund accountability. Money transactions should never be left entirely between tutors and learners. Payments must be controlled and monitored by the platform itself, and if classes are not conducted properly, ethically, or on time, refund responsibility should fall directly on the platform. Learners are investing their hard-earned money with trust — not donating it to unverified systems without accountability.

Very disappointing experience with the spoken Hindi tutoring service. Before confirming classes, the tutor asked several personal details such as my workplace, native place, educational background, and degree specialization. Based on those conversations, he presented himself as someone with a very similar background to mine, which naturally created trust and comfort as a learner.

However, later I found several inconsistencies between the information shared during conversations and the details available publicly on the platform. This raised serious concerns regarding transparency and authenticity.
Apart from this, professional ethics were not properly maintained during the sessions, and certain inappropriate/uncomfortable comments made the learning environment unpleasant, especially for a female learner. Despite raising concerns, the payment/refund handling was also disappointing.

I sincerely request online learners, especially female learners, to verify tutor profiles thoroughly before trusting personal claims made during conversations. Online educational platforms must ensure stricter verification, professional conduct, and accountability to protect students and maintain trust.
Rated 1 star only because there is no option for 0.
Hindi Tutor: Narendran Somisetty....

I really loved the way each and every was organized very meticulously

Impressed from this application

Clearity ,easy learning and knowledge

What ever help we want you are all ways with us urban. Thanks for all your helping hands.

It hangs a lot. I'm not able to review tutors.

Amazing app for searching good teachers for any Subject. Highly recommended.

I have a great experience to take computer classes from sahil cyber cafe. I like it

Best platform for tuitions

Very good and effective methods to teach chinese making it easier to learn. Very good speaking and writing skills.
Great experience and definitely recommended

Well structured course and great explanation of every topic with so much patience

We had the privilege of having Supriti ma’am as our children’s tutor for over 13 years here in Bangalore, and she truly became a part of our family. Both my elder daughter and younger son were mentored by her, and her impact on their academic journey and personal growth has been exceptional.

Her teaching goes far beyond textbooks—she has a remarkable ability to understand each child’s unique potential, nurture their strengths, and instill genuine confidence. Her patience, dedication, and encouragement have played a significant role in shaping my children into confident and capable individuals.

She is not only highly professional and punctual but also incredibly accommodating whenever adjustments were needed. As she now relocates to a different city, we feel a deep sense of loss, knowing how rare it is to find a teacher of her caliber.

Her contribution to my children’s academic progress and self-confidence is truly invaluable, and we will always remain grateful for everything she has done.

Never join urbanpro as a tutor, they are cheaters, they are converting account to tutor partnership without consent where we are not getting direct contact numbers of parents, and on top they are charging 30 percent commission, that means to make up that tutor has to increase fee so it's expensive for parents also.

Beware of these cheaters, I did complaint to NCH and they are threatening me to close account, if required I will go to consumer court, whatever they are doing is not good trade practice, in today's AI world they are saying technically its not possible to maintain two modules is surprising, the thing is they don't want to do that so they can loot parents and teachers.

UrbanPro.com helped me to find a suitable Yoga trainer for me. It is a genuine platform that is quick and easy to use.

I found Joe Mam only because of UrbanPro. Her Classes helped me a lot

Good experience