OSIM USA Opiniões 160

TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I recently tried an OSIM massage chair and the experience was excellent. The build quality feels premium and the massage settings really help reduce my daily stress after long working hours.

Classificada 5 em 5 estrelas

Great customer experience overall. The staff were knowledgeable and helped me choose the right product without pressure. I appreciated being able to test different features before making my final deci... Ver mais

Classificada 1 em 5 estrelas

Terrible company, does not support its product. We purchased uASTRO, an expensive massage chair, The leg and feet massage feature do not work. Trying to find a repair person as OSIM international... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great Chair ! Bought the Osim Ulove about 2 years ago, from Houston OSIM. everything is still functioning as it needed. very good customer service Also, their delivery service is phenomenal wh... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de materiais para massagem

Escrito pela empresa

OSIM North America is a leading wellness and lifestyle company dedicated to helping people live healthier, more balanced lives through innovative technology and design. As part of the globally recognized OSIM brand, we specialize in premium massage chairs, ergonomic solutions, and wellness products that combine advanced engineering with everyday comfort. Our mission is simple: to make wellness accessible, convenient, and effective for modern living. Whether at home or in the workplace, OSIM products are designed to relieve stress, improve circulation, and support overall well-being using intelligent features such as AI-driven massage programs, customizable settings, and user-focused design. At OSIM North America, we believe wellness isn’t a luxury—it’s a necessity. That’s why we are committed to delivering smart, accessible solutions that help people relax better, recover faster, and live well every day.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

160 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Metrotown Osim

Went to the Burnaby bc location at Metrotown to try a calf massager. Derek was working there and although he was already helping another customer, took the time to get me started with a demo. My wife and I ended up spending at least an hour in store while Derek patiently answered all our questions. At the end of the day, we ended up leaving with both a calf massager and portable back massager. We are very happy with our purchase experience and would recommend Derek and Osim to those considering massage products.

28 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Exceptional Service and a Luxurious Massage ExperienceI recently purchased the Osim massage…

I recently purchased the Osim massage chair, and I must say that my overall experience was outstanding. From the moment I walked into the store, I was greeted by a sales advisor ( Anthony Leung in Markville Markham store ) who exhibited exceptional friendliness and patience.

The sales advisor took the time to understand my needs and preferences before guiding me through the various features and functions of the Osim massage chair. What truly set this experience apart was the detailed explanation provided. The advisor went above and beyond to ensure that I had a comprehensive understanding of how each massage function worked and how it could benefit me.

Their expertise was evident, and I never felt rushed or pressured during the process. It was clear that the sales advisor was genuinely invested in helping me make an informed decision based on my personal requirements.

As for the Osim massage chair itself, it has exceeded my expectations. The range of massage techniques and customizable options allows for a truly personalized and luxurious experience. The build quality is exceptional, and the design is not only aesthetically pleasing but also functional.

The level of relaxation and relief I've experienced since incorporating the Osim massage chair into my routine is remarkable. It's become a cherished addition to my home, providing a daily retreat that contributes to both my physical and mental well-being.

In conclusion, I highly recommend Osim massage chairs, and I am grateful for the exceptional service provided by the sales advisor. If you're in search of a high-quality massage chair and a customer-centric experience, look no further.

18 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Good Product

Very friendly sales person. Provides warranty and product repair after sale. Reasonable price.

19 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

First time buyer, great experience

I first reached out to Osim via the website. They responded quickly and were very helpful. They also called me back to see if I had any further questions (I did). My wife and I went to the Metrotown store and were able to try out the products in person. The staff were knowledgeable and helpful.

27 de junho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

I had the pleasure of dealing with Osim's team, and I must say, their service exceeded my expectations. From the moment I walked in, their staff displayed professionalism and a deep understanding of


I had the pleasure of dealing with Osim's team, and I must say, their service exceeded my expectations. From the moment I walked in, their staff displayed professionalism and a deep understanding of their products. The knowledge they shared about warranties and repair costs left a strong impression on me. I highly recommend Osim for their exceptional service and expertise.

7 de setembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

I had a fantastic experience with Derek…

I had a fantastic experience with Derek Zhang at Osim. His professionalism was truly remarkable, and his in-depth knowledge of the warranty and repair cost was impressive. I was thoroughly satisfied with the level of service he provided.

8 de setembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Personalized massage experience at the…

Personalized massage experience at the comfort of your home 🩵 got the uJolly 2 Smart Back Massager and uSqueez 2 Smart Leg Massager from my hubby as a gift and I love it. Will be using it everyday 😊

4 de setembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

UDiva chair never worked properly

My husband purchased the UDiva chair for my 50th birthday in July 2023. It arrived broken. The rollers didn’t work. It took three weeks to get it fixed. I used it 6 times and the rollers are off track again. We called for a repair 8/21 and we still haven’t heard back. It is September 1.

This chair continues to be on sale. Now you know why. It’s horrible. We were told we can return/exchange in 30 days but when my husband saw receipt, it stayed final sale no return..

8 de julho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Friendly staff

Knwoledable, friendly and attentive staff at Metrotown location

25 de junho de 2023
Opinião espontânea
logótipo da OSIM USA

Resposta da OSIM USA

Thank you for your kind words! great to hear your experience was great during this visit!

please come back again anytime!

Classificada 5 em 5 estrelas

uThrone is nice

uThrone is nice! Service at Aberdeen’s store is very good.

11 de maio de 2023
Opinião espontânea
logótipo da OSIM USA

Resposta da OSIM USA

Thank you for your positive feedback! We're glad to hear that you found our service to be awesome. We strive to provide the best possible experience for our customers, and your satisfaction is our priority. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing OSIM!

Classificada 5 em 5 estrelas

This is very good brand which gives…

This is very good brand which gives many equipment which relax our body….Overall good experience…

20 de março de 2023
Opinião espontânea
logótipo da OSIM USA

Resposta da OSIM USA

Thank you for your review! We're delighted to hear that you find our brand to be very good and that our equipment helps relax your body. We aim to provide high-quality products that enhance well-being and provide a positive experience for our customers. If there's anything else we can assist you with or if you have any suggestions for improvement, please feel free to let us know. We appreciate your support and hope to continue exceeding your expectations. Thank you for choosing our brand!

Classificada 5 em 5 estrelas

Derek is really helpful and nice.

18 de março de 2023
Opinião espontânea
logótipo da OSIM USA

Resposta da OSIM USA

Thank you for your feedback! We're thrilled to hear that Derek provided helpful and friendly assistance. Our team members strive to deliver excellent customer service, and it's great to know that Derek met your expectations. We'll make sure to recognize Derek for his outstanding service. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing our brand!

Classificada 5 em 5 estrelas

Came here to find a solution for…

Came here to find a solution for shoulder relaxing. The staff helps us a lot on his professional experience. We ended up to buy ucozy 3d since we like it.

18 de março de 2023
Opinião espontânea
logótipo da OSIM USA

Resposta da OSIM USA

Thank you for visiting us to find a solution for shoulder relaxation. We're glad to hear that our staff was able to assist you with their professional expertise. It's great that you found the uCozy 3D to be a suitable choice for your needs. If you have any further questions or require any assistance with your purchase, please don't hesitate to let us know. We appreciate your support and hope you enjoy the benefits of the uCozy 3D. Thank you for choosing our brand!

Classificada 5 em 5 estrelas

Wonderful experience tying out with…

Wonderful experience tying out with udream line. Great customer service.

26 de fevereiro de 2023
Opinião espontânea
logótipo da OSIM USA

Resposta da OSIM USA

Thank you for your kind words! We're pleased to hear that you had a positive experience with our service and that you are satisfied with the pillow you purchased. Customer satisfaction is our top priority, and we're glad to know that we met your expectations. If you have any further questions or need assistance in the future, please feel free to reach out. Thank you for choosing our brand!

Classificada 5 em 5 estrelas

great experience.

Employee knowledge was great. Very helpful. The technology in the equipment is amazing.

25 de fevereiro de 2023
Opinião espontânea
logótipo da OSIM USA

Resposta da OSIM USA

Thank you for sharing your great experience with us! We're thrilled to hear that our employees provided excellent knowledge and were helpful throughout your interaction. We take pride in our team's expertise and their ability to assist our customers effectively. We're also glad that you appreciate the amazing technology in our equipment. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing our brand and for your positive feedback!

Classificada 5 em 5 estrelas

The salesperson was really good at…

The salesperson was really good at explaining all the features, benefits of the machine and details such as warranty coverage.

25 de fevereiro de 2023
Opinião espontânea
logótipo da OSIM USA

Resposta da OSIM USA

Thank you for your feedback! We're glad to hear that the salesperson did an excellent job explaining all the features, benefits, and warranty coverage of the machine. We believe in providing comprehensive information to our customers so that they can make informed decisions. If you have any further questions or need additional assistance, please feel free to reach out. We appreciate your support and hope you enjoy your purchase!

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