I’ve tried many waist trainers and corsets from other companies and they’ve all been lacking. Shapshe’s trainers are great. It is high quality and comfortable. Its ships from over seas to the US but t... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
The website and ordering process were very user friendly/easy. My 3 star rating is because it’s been 7 business days since placing my order. While I received a confirmation, I have yet to hear any... Ver mais
A empresa respondeu
I just LOVE your shop. Your styles, your fashion, your dress, your class, and most of all, your prices are fantastic and down-to-earth. I wish your store were not so far away. Thank you for being here... Ver mais
A empresa respondeu
🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨SCAM SCAM SCAM The product runs small. I asked the company for a return label to return the product. The company said you can return your product if you don’t want it... Ver mais
A empresa respondeu
3,7
Aceitável
201 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I like the look of the shape wear I…
I like the look of the shape wear I choose. I only wish that the leg part was 3/4 but it look like half leg after looking at the pictures more. I worried that it will show through my jeans. Also the fact that it will take 3- 18 business days to get to me. I haven't gotten it yet I just ordered it 2/23/26. I will leave an honest review once I do receive my order. I'm excited and nervous at the same time!
23 de fevereiro de 2026
Opinião espontânea
Resposta da Us Shapshe
Thank you so much for sharing your thoughts with us! We’re happy to let you know that your order has already been prepared for shipment. Once your package is dispatched, you will receive an email with your tracking number so you can conveniently follow the delivery progress online.
Thank you again for your support and for planning to leave an honest review — it really means a lot to us. We hope you absolutely love it once it arrives!
It took me weeks to get my first order
It took me weeks to get my first order. When I finally get it, the item is wrong and customer service did not help to remedy the problem
14 de fevereiro de 2026
Opinião espontânea
Resposta da Us Shapshe
Dear Customer,
Thank you for your feedback and we’re truly sorry for the inconvenience you experienced. Unfortunately, we were unable to locate your order details based on the information provided.
Could you please provide us with more information, such as your order number or the email address associated with your purchase? Once we have that information, we can review your order details and offer the best solution for you.
Thank you for your understanding, and we look forward to hearing from you soon.
Sincerely,
Very easy to order
Very easy to order, let's hope product and shipping are as fast!!
8 de fevereiro de 2026
Opinião espontânea
Resposta da Us Shapshe
Thank you for your review! We're glad to hear that the ordering process was easy for you. Your order has already been shipped, and we hope it arrives quickly and in perfect condition. If you have any questions or need assistance along the way, feel free to reach out to us. We appreciate your trust in us!
I did a size down it’s tight but it…
I did a size down it’s tight but it definitely helps back pain and good posture while sitting I just ordered a full body one also I love them I hope it really helps my belly dips ha-ha
2 de fevereiro de 2026
Opinião espontânea
Resposta da Us Shapshe
Thank you so much for sharing your experience! We hope it brings you even more comfort and support, especially around the midsection. Everyone’s body is different, but many customers notice improved shaping and support over time.
Thanks again for your trust and love — it truly means a lot to us!
Easy ,gd prices
5 de fevereiro de 2026
Opinião espontânea
Resposta da Us Shapshe
Thank you for your feedback! We’re glad to hear you found everything easy and appreciated our good prices. We hope to see you again soon
Thanks again for your trust and love — it truly means a lot to us!
Ordering was easy. Now waiting for delivery
The products appeal to my style and needs. I am excited to receive them.
3 de fevereiro de 2026
Opinião espontânea
Resposta da Us Shapshe
Thank you for your kind feedback! We’re glad to hear that you found the ordering process easy and that our products match your style and needs. 😊
We’re happy to let you know that your order has already been shipped and is on its way. Please feel free to reach out to us if you have any questions.
We hope you’ll love your items once they arrive!
The ordering process was super easy
The ordering process was super easy and this company had exactly what I wanted
31 de janeiro de 2026
Opinião espontânea
Resposta da Us Shapshe
Thank you for your kind feedback! We’re really glad to hear the ordering process was easy and that you found exactly what you were looking for. We appreciate your support and hope to serve you again soon!
I requested an exchange after I saw how…
I requested an exchange after I saw how small the 2 other items I ordered where. They asked if the 1 was ok I said yes. I never heard back . So im still sitting here with 2 untouched items, still in the bags, tags on aand in origional shipping bag.
I just wrote them again .. so far nothing. I would not reffer anyone to purchase from this company unless you can afford to losre a couple hundered dollars if the items dont fit!
UPDATE
You can't find my order number? That's amazing because I logged into my account to contact your company yet again. Your company is a scam and a ripoff. Ill now contact my bank and let them know!
22 de dezembro de 2025
Opinião espontânea
Resposta da Us Shapshe
Dear Customer,
Thank you for your feedback and we’re truly sorry for the inconvenience you experienced. Unfortunately, we were unable to locate your order details based on the information provided.
Could you please provide us with more information, such as your order number or the email address associated with your purchase? Once we have that information, we can review your order details and offer the best solution for you.
Thank you for your understanding, and we look forward to hearing from you soon.
Sincerely,
The design of the shape wear
The design of the shape wear, the diversity of the models and bidyshapes as well as the pricing.
10 de janeiro de 2026
Opinião espontânea
Resposta da Us Shapshe
Thank you for your thoughtful feedback! We’re so glad to hear that you love the design of our shapewear and appreciate the variety of models and body shapes we offer. We believe that everyone deserves to feel confident and comfortable, and it's great to know you value the diversity in our products. Plus, we’re always working to keep our pricing fair so that high-quality shapewear is accessible to all. We truly appreciate your support!
I really love what you guys make (more…
I really love what you guys make (more the waist trainer) and I’m really glad I ordered one of those but I’m from Canada so the price wouldn’t show me in CAD at the checkout and the confirmation email for my order disappeared so I wasn’t able to find it so it really made me stress but i know it’s not you guys fault but apart from that I can’t wait to receive my order and try it!
29 de dezembro de 2025
Opinião espontânea
Resposta da Us Shapshe
Dear Customer,
Thank you so much for your kind words and for supporting us! 💖
We’re really happy to hear that you love our products, especially the waist trainer, and we truly appreciate your patience.
Your order has been placed successfully and has already been handed over to our logistics partner. The tracking number may take a little time to generate, and once it’s available, we’ll send it to you right away.
The order confirmation email has also been sent. If you don’t see it in your inbox, please check your spam or junk folder. If you still can’t find it or have any other questions, feel free to reach out to our customer service team at Service@shapshe.com
We’re always happy to help and will respond as quickly as possible. Thank you again for your understanding and support.
Sincerely,
The size is way off
The size is way off. You might want to go two sizes larger than what you actually wear at customer service is terrible. It’s like it’s a scam because they sent you the wrong item and make you pay to send it back and then try to give you a coupon so you could purchase more
18 de dezembro de 2025
Opinião espontânea
Resposta da Us Shapshe
Dear Tausha,
Thank you for taking the time to share your experience. We’re truly sorry to hear about the sizing issue and the frustration you had with our customer service — this is definitely not the experience we want for our customers.
Sizing can sometimes vary depending on the item, and we understand how disappointing it is when something doesn’t fit as expected. Your feedback about sizing clarity is very important, and we’ll be sharing it with our team so we can improve our size guides and product descriptions.
Regarding the return process, we sincerely apologize if it felt unfair or inconvenient. We are not a scam, and we never intend to make customers feel pressured or dissatisfied. Our goal with offering a coupon is to provide a solution, but we understand that this may not always feel appropriate, especially when expectations weren’t met.
We appreciate your honesty and would really like the chance to review your case more closely. If you’re open to it, please reach out to us directly with your order details so we can see how we can better assist you.
Once again, I apologize for the inconvenience, and I truly hope we can find a resolution that works for you. Please let me know your thoughts, and I look forward to hearing from you soon.
Sincerely,
Good !
Good ! I'm looking forward to receiving my order, and if I like it, I'll definitely buy from you again! Thank you!
20 de dezembro de 2025
Opinião espontânea
Resposta da Us Shapshe
Thank you for your review! We're so glad you're excited about your order, and we can’t wait for you to receive it! We hope you love everything, and if you do, we’ll be thrilled to welcome you back for more. If you have any questions or need help with anything, feel free to reach out. Thanks again for choosing us!
The design of these panties look to be…
The design of these panties look to be quite nice and I am looking forward to seeing if they are as nice as they look. I am really hoping that they are the correct size for me, you see I happen to be a male that is a closet cross dresser and it is not always easy to figure out the correct size in panties and other pieces of lingerie.
17 de dezembro de 2025
Opinião espontânea
Resposta da Us Shapshe
Thank you for sharing your experience! We're glad to hear that you're excited about the design of the panties. We hope they meet your expectations in terms of both quality and fit. Finding the right size can definitely be tricky, so we recommend checking the size chart carefully before ordering. If you ever have questions or need assistance with sizing, don't hesitate to reach out to customer service. We appreciate your feedback and hope you enjoy your new purchase!
Easy to find products
Easy to find products, wonderfully detailed explanations on each piece making sure there is quality care and understanding is a great way to be informed with my purchase and with the amazingly easy format your site has is 10 out of 10
18 de dezembro de 2025
Opinião espontânea
Resposta da Us Shapshe
Thank you so much for your wonderful feedback! We’re delighted to hear that you found our products easy to navigate and appreciated the detailed explanations we provide. Helping our customers feel confident and well-informed about their purchases is very important to us. We’re also thrilled that you enjoyed the site experience — a 10 out of 10 truly means a lot! Thank you for choosing us.
Easy to find what i was looking for
Easy to find what i was looking for, heard amazing things about this brand.
13 de dezembro de 2025
Opinião espontânea
Resposta da Us Shapshe
Thank you so much for your kind words! We’re thrilled to hear that you found exactly what you were looking for and that you’ve heard such great things about our brand. Your trust truly means a lot to us, and we’re happy to have you with us. If you ever need anything, we’re always here to help!
I'm always honest when speeding my hard…
I'm always honest when speeding my hard earn money, I like the products I ordered but can't give excellent until I receive everything, O will take it a step further! Clock 🕒IT
9 de dezembro de 2025
Opinião espontânea
Resposta da Us Shapshe
Thank you so much for your honest feedback! We truly appreciate your trust in us and your support.
We’re glad to hear you’re looking forward to the products, and we understand you prefer to receive everything before giving an excellent rating — that’s completely okay!
If you have any questions or need updates at any time, we’re here to help!
Thank you again for your patience and for choosing us.
Ordering on website was easy to…
Ordering on website was easy to navigate and find what you need. Ready to see if the product is quality and does what they claim.
26 de novembro de 2025
Opinião espontânea
Resposta da Us Shapshe
Thank you so much for your feedback! We’re glad to hear that our website was easy for you to navigate. 😊
We’re confident you’ll be pleased with the product, and we can’t wait for you to try it out. If you have any questions or need support once it arrives, we’re always here to help!
False advertisement and it takes Vicky about 10 days to give you any information
I'm finally getting response from a woman named Vicky and I'll be honest my advice to everybody do not buy from US SHAPSHE Colombian fajas but they come from Taiwan... You're supposed to get your order within a 15-day period here in a couple days is going to be 15 days for me and they're barely shipping out of Taiwan and I didn't get my freebie because they were in high demand. 10 days ago I have been emailing every single day requesting a refund cancellation of the order because they were not giving me a tracking number within days nothing at all and I barely get confirmation from Vicky saying that they cannot refund me because it was sent out yet it was sent out yesterday November 19th they don't do business as what they advertise they lie a lot and they stole a lot do not fall for it don't make the mistake I did do not order from them or you're going to have a nightmare and you're going to get your items like in 3 weeks if we're lucky
7 de novembro de 2025
Opinião espontânea
Resposta da Us Shapshe
Dear Yesenia,
We sincerely apologize for the delays and communication issues that have caused you inconvenience.
Our records show that your orders were placed on November 10 and shipped on November 14. We fully understand your concerns regarding the delay, especially considering you have not received timely tracking information. After communicating with our logistics partner, we have confirmed that your package has arrived at the local carrier and is expected to be delivered within the next few days.
We have also urged our logistics partner to prioritize the delivery of your package and ensure it reaches you as soon as possible. Detailed tracking information has been sent to your email, so please check your inbox for updates.
Once again, we sincerely apologize for the inconvenience caused, and we are working hard to improve our services to prevent such issues in the future. We truly appreciate your patience and understanding. Should you have any other questions or need further assistance, please do not hesitate to reach out.
Thank you for your time, and we hope you have a wonderful day!
Sincerely,
I should have went a size smaller
I should have went a size smaller
11 de novembro de 2025
Opinião espontânea
Resposta da Us Shapshe
Thank you for your feedback! We're sorry to hear that the size you chose wasn't quite the perfect fit. We always recommend checking our size guide for the best fit, but if you ever need assistance with a different size, please don't hesitate to reach out to our customer service team. We'd be happy to help ensure you get the perfect fit for your next order!
the fit and ease of putting on and…
the fit and ease of putting on and comfort
10 de novembro de 2025
Opinião espontânea
Resposta da Us Shapshe
Thank you so much for your feedback! We're thrilled to hear that you're enjoying the fit, ease of putting on, and overall comfort of our product. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience. If you have any further questions or need assistance, don’t hesitate to reach out!
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