logótipo da USA ESTA PORTAL
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USA ESTA PORTAL Opiniões 6

•
TrustScore: 4 em 5

3,8

Departamento de vistos e passaportes
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Informações sobre a empresa

  1. Departamento de vistos e passaportes

Escrito pela empresa

USA ESTA PORTAL was founded with a clear purpose: to make the United States Electronic System for Travel Authorization process accessible, understandable, and manageable for international travelers from all walks of life. We recognized that navigating government travel requirements can be overwhelming, particularly for first-time visitors or those unfamiliar with the intricacies of the Visa Waiver Program.

Informações de contacto

3,8

Bom

TrustScore: 4 em 5

6 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 1 em 5 estrelas

TO EXPENSIVE SERVICE !!

11 de maio de 2026
logótipo da USA ESTA PORTAL

Resposta da USA ESTA PORTAL

Dear BENJAMIN,

We’re sorry for any frustration caused. Our service fee reflects both the ETA processing and additional support services we provide. We take all feedback seriously; The fee covers our premium value-added services, including:

#Real-Time Monitoring
#Expert Application Review
#Facilitated photo submission
#Automatic Discrepancy Handling
#Faster Processing
#100% ESTA Application Approval Guarantee

However, we cannot locate any interaction under the details you provided. If you have any queries please feel free to reach out to our Support Team they will help you out.

Kind Regards,
USA ESTA Portal Support

Classificada 5 em 5 estrelas

Saved me at the last moment

I had a very tight schedule and remembered the need to get authorization just one day before my flight. I found this website through a search and decided to try it because the reviews were good. Filling out took no more than twelve minutes, all the hints were in place, and I never once wondered whether I was answering a question correctly. After submission, I received an email that the application had been accepted for processing. A support staff member contacted me within twenty minutes to clarify one detail about previous trips to the US. I replied immediately, and an hour after that I received confirmation that everything was fine and the application had been forwarded. The final approval came within four hours of the initial filling, and I successfully flew out the next day. Huge thanks for the efficiency.

13 de abril de 2026
Opinião espontânea
logótipo da USA ESTA PORTAL

Resposta da USA ESTA PORTAL

Dear Thierry,

Thank you for sharing such a detailed experience!

We’re really glad we could assist you in a time-sensitive situation and help everything come together before your flight. It’s great to hear that the form was clear and easy to complete, with helpful guidance that gave you confidence in your answers throughout the process.

We’re also pleased that our support team was able to quickly follow up and clarify the additional detail about your previous trips, ensuring there were no delays in processing. Fast communication and proactive assistance are exactly what we aim for, especially when time is limited.

Most importantly, we’re happy that your application was approved quickly and that you were able to travel as planned the next day. Thank you for your trust and kind words—we truly appreciate it and are always here to help whenever you need us again!

Kind Regards,
USA ESTA Portal Support

Classificada 5 em 5 estrelas

Fast and clear

No unnecessary questions, only what is really needed. I received approval four hours after submission.

14 de abril de 2026
Opinião espontânea
logótipo da USA ESTA PORTAL

Resposta da USA ESTA PORTAL

Dear Dan,

Thank you for your feedback!

We’re very glad to hear that you found the process fast and clear. Keeping the application focused on only the essential questions is something we prioritize, so it’s great to know that this made your experience smoother and easier to complete.

It’s also wonderful that you received your approval within just four hours after submission. Quick processing and a straightforward experience are exactly what we aim to provide for every user.

We truly appreciate you taking the time to share your experience and hope to assist you again in the future!

Kind Regards,
USA ESTA Portal Support

Classificada 5 em 5 estrelas

Fast and convenient

I spent less than ten minutes filling it out, everything is intuitive. Approval came within four hours.

12 de abril de 2026
Opinião espontânea
logótipo da USA ESTA PORTAL

Resposta da USA ESTA PORTAL

Dear Mr. Gray,

Thank you for your feedback!

We’re really glad to hear that you found the process fast and convenient. Our goal is to make the application as intuitive as possible so that it takes only a few minutes to complete, and it’s great to know you were able to submit everything in under ten minutes without any difficulty.

It’s also wonderful to hear that your approval arrived within just a few hours. Quick processing and a smooth experience are exactly what we strive to deliver for every application.

We truly appreciate you taking the time to share your experience and hope to assist you again whenever you need us in the future!

Kind Regards,
USA ESTA Portal Support

Classificada 5 em 5 estrelas

Well-structured form

All questions are in a logical order, nothing jumps around. I filled in the data in twelve minutes, only checking my passport. Support wrote to me themselves half an hour after submission to confirm that everything was fine. The result came within four hours.

9 de abril de 2026
Opinião espontânea
logótipo da USA ESTA PORTAL

Resposta da USA ESTA PORTAL

Dear Ian,

Thank you for your kind feedback!

We’re very pleased to hear that you found the form well-structured and easy to follow. A clear and logical flow is important to us, so it’s great that you were able to complete everything quickly with minimal effort—just a quick check of your passport details.

We’re also glad our support team could proactively confirm everything was in order shortly after submission, and that your approval arrived within just a few hours. Fast, transparent, and reliable processing is exactly what we aim to provide.

We truly appreciate you sharing your experience and hope to assist you again in the future!

Kind Regards,
USA ESTA Portal Support

Classificada 5 em 5 estrelas

Minimal effort from the user

I liked that I did not have to figure out the requirements on my own. All the hints were already built into the form. After completing the application, I received an email confirming that my information had been checked and submitted. The response from the US side came in less than a day. I did not contact support, but the process was so transparent that there was no need for it.

4 de abril de 2026
Opinião espontânea
logótipo da USA ESTA PORTAL

Resposta da USA ESTA PORTAL

Dear Francesco,

Thank you for your feedback!

We’re really glad to hear that you found the process simple and transparent. Our aim is to make the application as intuitive as possible, with clear guidance built directly into the form so users don’t need to research requirements on their own.

It’s also great to know that the confirmation emails and fast response time helped give you confidence throughout the process. We work hard to ensure everything is clear from submission to approval, so it’s especially rewarding to hear that you didn’t even need to contact support.

We truly appreciate you taking the time to share your experience and hope to assist you again in the future!

Kind Regards,
USA ESTA Portal Support

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