Worked out great with the exception that the vest did not have a SERVICE DOG emblem (Velcro to attach it to, but no emblem). USA Service Dogs called me right away and are sending out the missing emble... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Everything was made so easy to get what I needed. The customer service was perfect, answered all my questions with great knowledge . The kit exceeded what I expected .Service was very fast, got my k... Ver mais
A empresa respondeu
Great website easy to understand and easy and fast process. Great costumer service, as soon as they had an issue with my address they called to verify.
A empresa respondeu
Received the guidance and assistance as advertised. Received contact from a certified mental health specialist who in a reasonably short time telephonically asked and considered my need for an ESA dog... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
USA Service Dogs assists thousands of people around the country with bringing their service dogs and emotional support animals with them in public, whether their disabilities are readily apparent or not. Putting your service dog in "uniform" with a vest and ID card goes a long way towards eliminating the hassle commonly encountered by those with service dogs.
Informações de contacto
54 Commerce Dr., 11735, Farmingdale, Estados Unidos da América
- 888-656-DOGS
- orders@usaservicedogs.org
- usaservicedogs.org
4,9
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da USA Service Dogs
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: orders@usaservicedogs.org
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
Great customer service.
Great customer service.
Material came by mail, a complete kit including everything needed for my service dog. Turn key operation. Thanks to your dedicated support staff.
7 de julho de 2026
Resposta da USA Service Dogs
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: orders@usaservicedogs.org
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
A quick response time for delivery.
30 de junho de 2026
Resposta da USA Service Dogs
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: orders@usaservicedogs.org
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
USA Service Dogs was the easiest way to…
USA Service Dogs was the easiest way to register your dog as a service dog. Fast and easy. No problems. Thanks for all you do.
6 de julho de 2026
Resposta da USA Service Dogs
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: orders@usaservicedogs.org
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
Reassured I got my order. Thank you
I have received my order and it is perfect and I thank you for responding
7 de julho de 2026
Opinião espontânea
Resposta da USA Service Dogs
Hi Kyle, Our records show that we have an icloud email address on file and not a yahoo email. In addition, USPS indicated that your physical items have been delivered to your PO Box at 12:01 pm on June 12, 2026. For reference, your USPS tacking number is 9400150106151260720284 which you can verifiy this with your mailing service. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: orders@usaservicedogs.org
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
Thank you.
I didn’t receive my order
23 de maio de 2026
Opinião espontânea
Resposta da USA Service Dogs
Hi Nevaeh, We apologize and according to our records, Milo has been successfully registered as a Service Dog under the Instant Delivery Kit. Your dog's registration ID card will be sent to you electronically via email within the next few minutes. This card will include your dog's lifetime registration number for your convenience in future lookups within our database.
Please note the following important details regarding your registration materials:
- You will receive an electronic ID card only; no physical items will be mailed.
- The electronic ID card can be printed at home or accessed on your cell phone for presentation when required.
- A registration certificate is not included with the ID card.
If you do not receive your registration email shortly, we recommend checking your spam folder, as some email servers may not recognize our messages.
Additionally, if you are interested in obtaining a physical, laminated ID card along with a registration certificate, we are currently offering an upgrade for just $20. We attempted to reach you previously but were unable to connect. If you wish to proceed with this upgrade, please reach out to our team through any of the following channels:
- Phone: 888-656-DOGS (3647)
- Email: orders@usaservicedogs.org
- Live Chat: Available via the Help button in the bottom-right corner of our website
Our friendly support team is available to assist you with any questions or to help with existing or new orders during the following hours:
- Monday–Friday: 9:00 AM – 8:00 PM EST
- Saturday–Sunday: 9:00 AM – 6:00 PM EST
Thank you for your attention, and we look forward to assisting you further.
Received items as ordered
Received items as ordered, I am pleased at the quality and the speed. I was able to contact this company to adjust the picture of my pet easily.
3 de julho de 2026
Resposta da USA Service Dogs
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: orders@usaservicedogs.org
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
Registering your dog easily
I was able to get my dog Willow registered as service dog, easily, and effectively on the site.
3 de julho de 2026
Resposta da USA Service Dogs
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: orders@usaservicedogs.org
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
Done quickly
Done quickly, received quickly. Vest too small and exchanged quickly.
All around good experience
3 de julho de 2026
Resposta da USA Service Dogs
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: orders@usaservicedogs.org
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
Got the wrong size
Got the wrong size. My dog is smaller than I think. 😊 They done an exchange for me and was real pleasant. Great company.
2 de julho de 2026
Resposta da USA Service Dogs
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: orders@usaservicedogs.org
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
Fast and easy to register my dog
2 de julho de 2026
Resposta da USA Service Dogs
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: orders@usaservicedogs.org
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
Resposta da USA Service Dogs
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: orders@usaservicedogs.org
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
Resposta da USA Service Dogs
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: orders@usaservicedogs.org
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
Resposta da USA Service Dogs
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: orders@usaservicedogs.org
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
It was an easy process
30 de maio de 2026
Opinião espontânea
Resposta da USA Service Dogs
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: orders@usaservicedogs.org
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
My experience with this service is…10
My experience with this service is great. I feel as though that people that I’ve really emotionally sick will be happy with this application. It helped me plenty and I thank you.
26 de junho de 2026
Opinião espontânea
Resposta da USA Service Dogs
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: orders@usaservicedogs.org
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
Process was quick and easy
Process was quick and easy. Happy with the badge and quality of service.
26 de junho de 2026
Opinião espontânea
Resposta da USA Service Dogs
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: orders@usaservicedogs.org
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
U S service was very understanding when…
U S service was very understanding when I said that my dogs vest tore after a few days. They immediately sent me another vest. The people I dealt with were very understanding and helpful in answering my questions.
4 de junho de 2026
Opinião espontânea
Resposta da USA Service Dogs
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: orders@usaservicedogs.org
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
Resposta da USA Service Dogs
Hi there, Thank you for your feedback. We’re sorry to hear that your initial experience with our registration service did not fully meet your expectations.
We’d love the opportunity to learn more about your experience and understand what we can do to turn your 2-star rating into a 5-star one. Your feedback is important to us and helps us improve our service.
Please feel free to reach out to our team through any of the following channels:
• Phone: 888-656-DOGS (3647)
• Email: orders@usaservicedogs.org
• Live Chat: Available through the Help button in the bottom-right corner of our website
Our friendly support team is available to answer your questions, assist with existing orders, or help you place a new order during our business hours:
• Monday–Friday: 9:00 AM – 8:00 PM EST
• Saturday–Sunday: 9:00 AM – 6:00 PM EST
Thank you.
Experience was very good and thank you…
Experience was very good and thank you again very professional
8 de junho de 2026
Resposta da USA Service Dogs
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: orders@usaservicedogs.org
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
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