The service that Alyson and the team at Used Kitchen Company provided in the sale and transport of our kitchen was absolutely first class. We worked with them over an eight week period and at no stage... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Bought a ex showroom kitchen, massive saving over new and the team worked amazingly to package it up and get it to us in perfect condition. The fitters even gave us the advice required to refit in o... Ver mais
A empresa respondeu
I’ve bought two ex-display kitchens via Used Kitchen Hub. Alyson and Beverley were incredibly helpful in arranging everything from viewing appointments, dismantling of the kitchen to communicating to... Ver mais
A empresa respondeu
What an Amazing 🤩 company ! Extremely helpful before and after purchase .Alyson and Beverley couldn’t have made the delivery etc any smoother. I can’t recommend them enough . Great Kitchen ,Great Pri... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Used Kitchen Hub is the place to buy used kitchens & ex-display kitchens complete with worktops & appliances. Save £1000's buying an ex display or used kitchen online
Informações de contacto
128 Wigmore St, W1U 3SB, London, Reino Unido
- 02030020005
- info@usedkitchenhub.com
- usedkitchenhub.com
4,7
Excelente
42 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I wouldn't buy a full price kitchen ever again...
I bought an ex display kitchen from Used Kitchen Hub at a huge discount over retail value.
I am thrilled with my purchase. The photos were representative of the kitchen I purchased (I didn't go to view it before buying but I was offered the opportunity to). Used Kitchen Hub were very good at communicating with me and arranged for dismantling and delivery of the kitchen (for additional fee). Everything went very smoothly and I would highly recommend them - in fact I have done! I would absolutely buy from them again in the future.
5 de janeiro de 2025
Opinião espontânea
Resposta da Used Kitchen Hub
Hi Hayley,
Thank you so much for taking the time to leave such a wonderful review! We’re absolutely thrilled to hear that you’re happy with your ex-display kitchen and that the entire process, from communication to delivery, went smoothly for you.
It’s fantastic to know that the photos accurately represented the kitchen and that you felt confident in your purchase without needing to view it in person. We always strive to provide clear and honest descriptions of our kitchens, so it’s great to hear that this was your experience.
We’re also delighted that you found our team helpful and communicative throughout the process. Making sure our customers feel supported and informed is a top priority for us.
Thank you for recommending us to others – word-of-mouth referrals mean the world to us, and we’re so grateful for your support. We’d be delighted to help you again in the future if you ever need another kitchen!
Wishing you many happy years enjoying your beautiful new kitchen!
Warmest regards,
Daniel
Owner, Used Kitchen Hub
Excellent customer service from first…
Excellent customer service from first contact to sale agreed. We bought a beautiful kitchen.
Dreadful dismantling company (recommended by Kitchen Hub), units damaged, broker Quocker (had had the top yanked off breaking all the electrics and plastic surround), sniped wires of too short on appliances - no care and definitely no professionalism. I feel they were reacting to us not using their transport service and there a degree of pique in the service.
Definitely buy from here again, but would never in a million years use their dismantlers.
22 de setembro de 2024
Opinião espontânea
Resposta da Used Kitchen Hub
Dear Mrs Blackmore
Thank you so much for taking the time to leave a review and for your kind words about our customer service. We’re thrilled to hear that you love your beautiful kitchen and that your experience with us, from initial contact to sale, was positive.
However, we’re deeply disappointed to hear about the issues you faced with the dismantling company. This is not the standard we expect from any third-party service we recommend, and we sincerely apologise for the damage caused and the lack of professionalism you experienced. We’ve already raised this matter with the dismantling company to ensure they address these concerns and improve their service.
We completely understand your frustration, especially given the impact on your kitchen units and appliances and will be reviewing closely who we recommend in the future.
We truly value your feedback and are committed to ensuring that every aspect of our service, including the partners we work with, meets the high standards our customers deserve. We’re so glad you’d consider buying from us again, and we are also now in the process of also setting up our own inhouse dismantling & delivery service to ensure a smoother experience.
Thank you again for your honesty and for giving us the opportunity to improve.
Warmest Regards
Daniel
Owner, Used Kitchen Hub
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.